Personal Development Courses
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Agile Project Management Foundation and Practitioner - AgilePM - Version 3 Course
- Next scheduled course: 17 - 23 July 25, £2795 per delegate + VAT
View Full Course This course has been updated to version 2.0 of the Agile Project Management Handbook.
This five-day accredited course provides participants with a thorough grounding in the DSDM Agile Project Management framework. It is comprised of a Foundation-level introduction to the framework, and an in-depth Practitioner-level examination of how a project manager applies the framework.
Presented by skilled lecturers with extensive experience in the practical application of project management, the course includes examination coaching and prac... View Full Course >>- Duration: 5 Days
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Prices per delegate on a public course. All prices exclude VAT17 - 23 July 25Virtual£279521 - 25 July 25Virtual£279504 - 08 Aug 25Virtual£279518 - 22 Aug 25Virtual£279501 - 05 Sep 25Virtual£279515 - 19 Sep 25Virtual£279522 - 26 Sep 25Virtual£2795Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesAPM Fundamentals of Project Management (PFQ) Course
- Next scheduled course: 07 - 08 Aug 25, £1495 per delegate + VAT
View Full Course This entry-level course provides a comprehensive overview of project management that focuses on applying the core principles to make better decisions, understand consequences and generate success. Relevant for any project in any area of business, the course covers the pragmatic skills and techniques necessary for effective project delivery.
As more and more business critical initiatives are being planned and executed as projects, it is essential that organisations are fully equipped with the skills, tools, working practices, processes... View Full Course >>- Duration: 2 Days
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Prices per delegate on a public course. All prices exclude VAT07 - 08 Aug 25Virtual£149526 - 27 Aug 25Virtual£149511 - 12 Sep 25Virtual£149515 - 16 Sep 25Virtual£149522 - 23 Sep 25Virtual£149509 - 10 Oct 25Virtual£149513 - 14 Oct 25Virtual£149523 - 24 Oct 25Virtual£1495Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesAPM Project Management Qualification (PMQ) Course
- Next scheduled course: 14 - 18 July 25, £3195 per delegate + VAT
View Full Course Effective project management skills are becoming increasingly important. Organisations need good project managers, at all levels, to successfully deliver the change projects that will enable the business to adapt, grow and achieve its strategic objectives. The Association of Project Management APMP qualification allows delegates to demonstrate their knowledge of the various elements of project management and how projects fit into the strategic and commercial environment. APMP is recognised at IP View Full Course >> - Duration: 5 Days
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Prices per delegate on a public course. All prices exclude VAT14 - 18 July 25Virtual£319521 - 25 July 25Virtual£319511 - 15 Aug 25Virtual£319518 - 22 Aug 25Virtual£319501 - 05 Sep 25Virtual£319508 - 12 Sep 25Virtual£319515 - 19 Sep 25Virtual£319529 Sep - 03 Oct 25Virtual£319506 - 10 Oct 25Virtual£319513 - 17 Oct 25Virtual£319520 - 24 Oct 25Virtual£319501 - 05 Dec 25Virtual£3195Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesThe APMG AgilePM Foundation course provides a comprehensive introduction to both the Scrum framework and Agile Project Management (AgilePM). Participants will gain the essential knowledge needed to work effectively within Scrum teams while also understanding how to manage projects using AgilePM. This course is ideal for those looking to apply Agile principles across both product development and project management environments.
The course covers the roles, principles, events, and artefacts of Scrum, along with AgilePM’s broader project ... View Full Course >>- Duration: 3 Days
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Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesAppraisals and PDRs - Managing Performance Course
- From £895 for up to 8 delegates for a private course
- Next scheduled course: 15 Oct 25, £345 per delegate + VAT
View Full Course Appraisals which are planned, structured and implemented effectively allow managers to improve communications within their team and improve on training and development plans. This course teaches delegates how to manage appraisals and PDR's effectively. View Full Course >> - Duration: 1 Day
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Prices per delegate on a public course. All prices exclude VAT15 Oct 25Virtual£345Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationFrom£895 +VAT for up to 8 delegatesAssertiveness Skills Course
- Next scheduled course: 08 Sep 25, £395 per delegate + VAT
View Full Course Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness. View Full Course >> - Duration: 1 Day
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Prices per delegate on a public course. All prices exclude VAT08 Sep 25Durham£39526 Nov 25Virtual£345Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesAgile has caught the attention of business leaders in the UK and globally as a means of managing change, reducing time to market, eliminating waste and attracting and retaining customers. The question is - what is Agile Project Management and how does it differ from traditional waterfall? What are the roles, skills and competencies required?
This two-day foundation certificate course is concerned with the use of Agile practices in projects, product and software development.
The course is designed to ensure the delegate has sui... View Full Course >>- Duration: 2 Days
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Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesBRCGS Global Standard for Food Safety Issue 9 Lead Auditor Course
- Next scheduled course: 08 - 12 Sep 25, £1195 per delegate + VAT
View Full Course This course trains delegates in Third-Party Audit requirements against the BRCGS Global Standard for Food Safety Issue 9. In addition, the course includes the relevant aspects of auditing within the food sector. Attending this course allows you to gain an in-depth and practical understanding of the BRCGS Standard and auditing methodology. View Full Course >> - Duration: 5 Days
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Prices per delegate on a public course. All prices exclude VAT08 - 12 Sep 25Virtual£119501 - 05 Dec 25Sunderland£1195Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesBRCGS Internal Auditor Course
- Next scheduled course: 04 - 05 Aug 25, £625 per delegate + VAT
View Full Course The course is delivered through a mixture of workshop led discussions, practical activities and PowerPoint presentations. On day two delegates are required to undertake a live audit (case study based) where delegates are required to apply the skills and techniques they acquired on day one. Delegates will be given feedback on how they performed during the case study and how they can improve on their auditing techniques View Full Course >> - Duration: 2 Days
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Prices per delegate on a public course. All prices exclude VAT04 - 05 Aug 25Virtual£62503 - 04 Nov 25Virtual£625Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesBuilding an Effective Team Course
- Next scheduled course: 07 Aug 25, £345 per delegate + VAT
View Full Course Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.
With teams at the core of corporate strategy, your success as an organisation can often depend on how well you and other team members operate together.
In most teams, the energies of individual members work at cross-purposes. Individuals may ... View Full Course >>- Duration: 1 Day
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Prices per delegate on a public course. All prices exclude VAT07 Aug 25Virtual£34510 Oct 25Durham£395Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesBusiness and Report Writing Skills Course
- Next scheduled course: 10 Sep 25, £395 per delegate + VAT
View Full Course A one day programme focused on written business communication.
To write effectively requires knowledge of the process for constructing written business communications. When applied to various types of written communication such as a report, presentation, memo, letter, e-mail, this knowledge helps produce clear, concise, unambiguous communications.
The programme provides delegates with a chance to obtain the knowledge, test its application, and thus become more confident when faced with a written communication task at work. <b... View Full Course >>- Duration: 1 Day
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Prices per delegate on a public course. All prices exclude VAT10 Sep 25Durham£395Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesWhether you are new to Agile principles and have an idea of what Scrum is or have already spent time involved with teams talking about or implementing Scrum ensuring success with Scrum can be a daunting prospect.
You have understood that the benefits of ‘going agile’ include improving quality productivity and time to market but how does this happen in practice? And how can you ensure that you can deliver these process improvements? If you have not undertaken Scrum Training with a formally Certified ScrumMaster (CSM) Trainer then you ma... View Full Course >>- Duration: 2 Days
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Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesWhether you are new to Agile principles and have an idea of what Scrum is or have already spent time involved with teams talking about or implementing Scrum taking on the Product Owner role can be a daunting prospect. The role of the Scrum Product Owner is crucial to the overall Scrum Team acting as the liaison between the development team and the wider customer community.
An effective Scrum Product Owner will work collaboratively with stakeholders to define the overall product vision and is responsible for communicating that vision to... View Full Course >>- Duration: 2 Days
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Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesChairing Effective Meetings Course
- Next scheduled course: 19 Sep 25, £345 per delegate + VAT
View Full Course Meetings are important for management and communication. When it comes to the serious stuff, face-to-face meetings are effective because they outdo the written words of emails and memos, and out-perform the effectiveness of telephone conferencing.
Meetings are costly of both time and money. A poorly structured and managed meeting will waste the time of everyone, will cost the time of everyone, and make people dread attending in the future.
This course aims to showcase the skills and knowledge needed to chair a meeting successf... View Full Course >>- Duration: 3 Hours
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Prices per delegate on a public course. All prices exclude VAT19 Sep 25Virtual£34531 Oct 25Virtual£34512 Dec 25Virtual£345Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesCoaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively. View Full Course >> - Duration: 1 Day
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Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesThe purpose of this workshop is to understand what we mean by Coaching for Wellbeing and how this can be applied for those individuals who are experiencing Mental Health issues, anxiety and / or stress etc. View Full Course >> - Duration: 1 Day
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Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesConflict Management Course
- From £895 for up to 12 delegates for a private course
- Next scheduled course: 15 July 25, £345 per delegate + VAT
View Full Course Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension. View Full Course >> - Duration: 1 Day
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Prices per delegate on a public course. All prices exclude VAT15 July 25Virtual£34526 Nov 25Virtual£345Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationFrom£895 +VAT for up to 12 delegatesGood customer care depends on the attitudes and skills of each individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer's perspective and to get an understanding of the best way to approach individual customers. View Full Course >> - Duration: 1 Day
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Prices per delegate on a public course. All prices exclude VAT25 Sep 25Durham£39511 Dec 25Durham£395Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesCustomer Care Dealing with Difficult and Aggressive Behaviour Course
- Next scheduled course: 28 Aug 25, £395 per delegate + VAT
View Full Course This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath. View Full Course >> - Duration: 1 Day
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Prices per delegate on a public course. All prices exclude VAT28 Aug 25Durham£39519 Nov 25Durham£395Prefer a private course? Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationPlease quote for pricesDecision Making and Problem Solving Course
- From £895 for up to 8 delegates for a private course
View Full Course Common problems are just that - all too common. Often they require a standardised language and approach to problem solving across an entire organisation. This course assists organisations in developing a standardised, yet flexible problem solving process that integrates easily into any current organisational format. View Full Course >> - Duration: 1 Day
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Flexible dates, location and content. All prices exclude VAT.Private courseFlexible date and locationFrom£895 +VAT for up to 8 delegates68 of 68 Results- You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
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We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377No results found on this page, searching our other coursesCourse Reviews Great teaching, tailored to my requirements as I already had some knowledgeB.E. Nordem Ltd, Sage Accounts Level 1
What were the most useful aspects of the courseLearning different skills when speaking to peopleM.S. FPE Seals Ltd, Introduction to Supervisory Management
The course was taught well and was very informativeC.D. , Excel Level 2
Excellent trainingS. Nissan, Excel level 2
I enjoyed the course and it was very insightful.M.B. Rowen Homes, Excel Essentials
Very patient and understanding trainerM.R. GSK, Excel Level 2
Following this training what are you going to do differentlyI will be more confident working with spreadsheets and analysing data and presenting chartsD. , Excel Level 2
Excellent clear trainingG.T. Public course, Microsoft Power BI Desktop
Would recommend to others in performance reporting postsL.F. Durham County Council, Microsoft Power BI Desktop
Which part of the course did you find particularly valuableAs a new user to Power BI I found the whole course really valuable but Stuart's explaining of the 7 steps to setting up a report was especially valuable.J.H. NHSBSA, Microsoft Power BI Desktop
Thank you for the training.J.M. Watmos, Outlook Overview and MS Teams for Hosts
Following this training what are you going to do differentlyEnhance current Visio charts and use multiple pagesS.P. Direct Rail Services, Visio Essentials
Which part of the course did you find particularly valuableLearning about the way the connections work with databases with ado etc..M. William Smith, VBA Essentials using Access
Fantastic. Easy to follow. Excellent venue and trainerD.G. SPIE UK, Excel Level 1
Any other comments or recommendationsVery clear and informativeR.S. William Smith Group, Excel Level 2
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Agile Project Management Foundation and Practitioner - AgilePM - Version 3 APM Fundamentals of Project Management (PFQ) APM Project Management Qualification (PMQ) APMG Agile Project Management Foundation (AgilePM) - Version 3 Appraisals and PDRs - Managing Performance Assertiveness Skills BCS Agile Foundation Certificate BRCGS Global Standard for Food Safety Issue 9 Lead Auditor BRCGS Internal Auditor Building an Effective Team Business and Report Writing Skills Certified Scrum Master (CSM) Certified Scrum Product Owner (CSPO) Chairing Effective Meetings Coaching and Mentoring Coaching for Wellbeing Conflict Management Customer Care Customer Care Dealing with Difficult and Aggressive Behaviour Decision Making and Problem Solving -