Training Course

Mental Health First Aider

PDF
Course Duration: 2 Days

Course Overview

Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits.

This course is ideal for individuals who would like to become an MHFAider® to gain the knowledge and skills to spot signs of people experiencing poor mental health, be confident to start a conversation and signpost a person to appropriate support.

In addition to the course, you will become part of the largest MHFAider® community in England, gaining access to resources, ongoing learning and 24/7 digital support through our MHFAider Support App®, to give you the tools and knowledge you need to carry out the role effectively and confidently, whether that be in your workplace, a volunteer role, or in the community.

Course Objectives

    • As an MHFAider® you will be able to:
      Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
      Encourage a person to identify and access sources of professional help and other supports
      Practise active listening and empathy
      Have a conversation with improved mental health literacy around language and stigma
      Discuss the MHFAider® role in depth, including boundaries and confidentiality
      Practise self-care
      Know how to use the MHFAider Support App®
      Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England

Format

Online or face-to-face course structured across four flexible sessions. Each session is a maximum of 3hrs 45mins and sessions can be delivered within a two week period.
Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total.
Learning takes place through a mix of instructor led training, group discussions, individual and group activities.
Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan.
We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn.
We strive for all of our learning content to be as accessible and inclusive as possible.

Takeaways

Everyone who completes this course gets:
A hard copy workbook to support their learning throughout the course
A digital manual to refer to whenever they need it after completing the course
A wallet-sized reference card with the Mental Health First Aid action plan
A digital MHFAider® certificate
Access to the MHFAider Support App® for three years
Access to ongoing learning opportunities, resources and exclusive events 
The opportunity to be part of the largest MHFAider® community in England

 

Private Training

Private course
Flexible date and location
Please quote for prices

  • Course Options

    Private courses:
    Private course
    Flexible date and location
    Please quote for prices
  • Call us on
    0191 377 8377
    to discuss your requirements.
    Mon-Fri 9am-5pm.
    Ask a Question
  • Mental Health First Aider Course Options
    Virtual
    Virtual
    These courses can be attended from anywhere.
    Private
    Private
    Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Virtual Training

 

Course Reviews
Following this training what are you going to do differently I will be able to deliver better, more reliable, useful data for my team

N.F. Tyne and Wear Fire and Rescue Service, Excel Level 3

Which part of the course did you find particularly valuable Everything about the course, as a beginner I have learnt valuable information through out

B.E. Nordem Ltd, Sage Payroll

Following this training what are you going to do differently I shall start using it more often as I have been using the H Drive.

J.F. London Borough Of Merton, SharePoint and Teams Overview

What were the most useful aspects of the course To see that we all had the same issues as no formal training had been done before. These issues can with the help of the course now be sorted.

H.D. Her Majestys Prison and Probation Service, Minute Taking

Great trainer learned a lot that I will be sure to remember

S.W. Great North Air Ambulance Service, Time Management

Following this training what are you going to do differently Apply this knowledge to our SEO strategy. Reduce the file sizes of images and use the tools to help report it.

L.C. Visit County Durham, Search Engine Optimisation

I feel much more confident using formulas now. I will definitely do more charts for insertion into reports now.

S.X. Merton Council, Excel Level 1

Following this training what are you going to do differently Will be leading the effort to replace a large number of reports currently done in Excel with Power BI variants to better present the data, and make reproduction far faster.

T.W. Network Rail, Microsoft Power BI Desktop

 

 

Please contact us to discuss your Mental Health First Aider course, we have many solutions available to ensure you receive the best training possible.
 Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible Mental Health First Aider course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account.  Please contact us to book a place or get a quote for your Mental Health First Aider course.
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed:8/3/2026 5:00:54 AM