Training course

The Resilient Mindset

The aim of this workshop is to provide managers and leaders with the knowledge and confidence to understand the Resilient Mindset and build resilience in times of change and uncertainty.

  • 1 Day
  • Online or in person
  • Private courses available
Download outline (PDF)

Course Objectives

  • By the end of this workshop, you will have additional tools and enhanced skills to understand:
    What we mean by a ‘Resilient Mindset’.
    Our emotional triggers
    How to respond to difficult situations and people
    How to develop clear boundaries
    What happens when things go wrong?
    Theories and models to build your resilient mindset
    How to regulate our emotions to create healthy moments.

Course content Back to top

  1. Introductions and objectives for the day
    Getting to know the trainer and delegates.
    Review of pre course Resilience questionnaire
  2. Foundations for a resilient mindset
    By the end of this session delegates will have considered and discussed–
    The Resilient Mindset
    Understanding stress and its causes
    What influences our Resilience
    Impact of low resilience
  3. Our Emotional State
    By the end of this session delegates will have considered and discussed –
    Our belief system
    The Frame of Reference
    Emotional Intelligence
    Thinking fast and thinking slow
    Our emotional backpack
  4. Building a resilient mindset
    By the end of this session delegates will have considered and discussed –
    The growth mindset
    Understanding Boundaries
  5. The power of reflection
    By the end of this session delegates will have considered and summarised –
    Calming the nerves
    6 C’s 0f a resilient mindset
    3 R’s of resilient
    ABC of resilience
  6. Review and Action Planning
    By the end of this session delegates will have –
    Shared their personal key learning points from today’s session.
    Created a personal action plan on building resilience.

Training a team?

Run this course privately, on your dates

  • Virtual These courses can be attended from anywhere.
  • Private Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Bespoke Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.

What delegates say Back to top

“Extremely useful with insights on why you use functions, not only how.”
E., Excel Level 2
“Set topics covered but also individual objectives discussed and actioned. Material in booklet useful to takeaway.”
A.A., Hill Cross Furniture, Introduction to Supervisory Management

Following this training what are you going to do differently

“I will be able to deliver better, more reliable, useful data for my team”
N.F., Tyne and Wear Fire and Rescue Service, Excel Level 3
“Would definitely recommend”
T.W., Watmos, Outlook Overview and MS Teams for Hosts

Following this training what are you going to do differently

“Ensure we all use MS Project for live project programming so that I can use it to create an overall programme. I will then use the project overview for reporting.”
A.R., Adler & Allan, Microsoft Project Essentials
“Just really useful and enjoyable”
N.W., Riverford Organic Farmers, Excel Level 2

Following this training what are you going to do differently

“I am going to spend more time on preparation and practice”
B.J., Greencore Group, Train the Trainer
“I enjoyed the overview and module training. As an introductory course, it gave me a good understanding of the package.”
M.R., Teesworks, Visio Essentials

Please contact us to discuss your The Resilient Mindset course, we have many solutions available to ensure you receive the best training possible.

Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible The Resilient Mindset course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your The Resilient Mindset course.

IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 11/13/2026 12:19:19 AM