✖

Before you go!

If you're busy, we can manage your training for you, just let us know what you're looking for and we'll do the rest:

.JavaScriptEnabledForm { display: none !important; visibility: hidden !important; } .JavaScriptDisabledForm { display: block !important; visibility: visible !important; }

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

COVID-19 Alert: We're still here with new virtual training. Please give us a call and if we are not around please leave us a message or drop us an email. Thank you.

✖

Sign Up

Create your account

Email*

Password*

Confirm Password*

First Name*

Last Name*

Organisation

I agree to the terms and conditions of using this site
I give permission for my details to be stored

Already have an Account? Sign In

Sign in to my account

We use cookies to offer you a better experience and to analyse how visitors use our site, for more information please click here . Thank you.

Cookies are small text files that are stored on your computer, phone, tablet or other web enabled device when you visit a website.
We use the following cookies linked to analytics:
_ga, __gat_gtag_UA_845645_1 and _gid

Our cookies do not store private data or data that can identify you personally.

To view full cookie information please click here

Reject

✖

Contact us online or call us on 0191 377 8377

.JavaScriptEnabledForm { display: none !important; visibility: hidden !important; } .JavaScriptDisabledForm { display: block !important; visibility: visible !important; }

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

≡ Menu

Menu
✕
Sign In
Training and Development
- Course Information
- All Courses
- Microsoft
- Management
- Adobe
- AutoDesk
- Technical IT
- Personal Development
- Public Scheduled Course Dates
- Support and Development
- Remote Hourly Support
- Data Management Solutions
- Help with Microsoft Office
- Support and Development Overview
- Course Details
- Course Types & Bespoke Training
- Training Reviews
- Course FAQs
- After Course
- Evaluate Your Course
- Trainer Login
About
- Contact
- Contact Us
- About Us Info
- Who are we
- Training Venue Details
Careers
- Contact us onlineAny time from anywhereContact Online
- 0191 377 8377Mon - Thur, 9am - 5pm
  Fri 9am - 3:30pm0191 377 8377
✖
Let us know your requirements and we will do the rest
Name*

Organisation

Telephone

Email*

Address*

Could you give us a clue?

Send me a copy of this email

Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

Name*

Organisation

Telephone

Email*

Address*

Could you give us a clue?

Send me a copy of this email

Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

All Microsoft Management Adobe AutoDesk Personal
Development Technical IT Sage Entrepreneurship Graphic
Design Web
Development Environment
Health and Safety

Customer Training Courses

Tutor-led Virtual Training Click here to see how it works

Course

Duration

Public
Cost.

Price per delegate on a public scheduled course.Private courses are also available, please request a quote for prices.All prices +VAT.

Customer Care

1 Day

£255

Course
Dates

View
Outline

Request
Quote

01 Oct in Durham Book

18 Mar in Durham Book

07 Jul in Durham Book

Customer Care Dealing with Difficult and Aggressive Behaviour

1 Day

£255

Course
Dates

View
Outline

Request
Quote

24 Nov in Durham Book

19 Feb in Durham Book

09 Apr in Durham Book

01 Sep in Durham Book

23 Nov in Durham Book

BCS Agile Foundation Certificate

2 Days

Please request a quote

View
Outline

Request
Quote

Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

1 Day

£275

Course
Dates

View
Outline

Request
Quote

27 Oct in Durham Book

11 Dec in Durham Book

17 Feb in Durham Book

19 Feb in Leeds Book

30 Apr in Leeds Book

09 Jun in Durham Book

29 Jul in Leeds Book

01 Sep in Durham Book

26 Oct in Leeds Book

10 Dec in Durham Book

Presentation Skills

This course can be attended online or at a training venue

1 Day

£255

Course
Dates

View
Outline

Request
Quote

01 Oct in Durham Attend Online Book

24 Nov in Durham Attend Online Book

09 Dec in Leeds Attend Online Book

05 Feb in Durham Attend Online Book

12 Mar in Leeds Attend Online Book

08 Jun in Durham Attend Online Book

17 Aug in Durham Attend Online Book

07 Sep in Leeds Attend Online Book

23 Nov in Durham Attend Online Book

08 Dec in Leeds Attend Online Book

Presentation Skills - Advanced

This course can be attended online or at a training venue

1 Day

Please request a quote

View
Outline

Request
Quote

PRINCE2 Agile Practitioner Certificate in Agile Project Management

3 Days

Please request a quote

View
Outline

Request
Quote

Telephone Skills

1 Day

£255

Course
Dates

View
Outline

Request
Quote

06 Oct in Durham Book

09 Mar in Durham Book

11 Jun in Leeds Book

03 Sep in Durham Book

12 Nov in Leeds Book

Working as a Product Owner in Agile Teams

2 Days

£1475

Course
Dates

View
Outline

Request
Quote

06 Oct - 07 Oct in Leeds Book

Working as a Scrum Master in Agile Teams

2 Days

Please request a quote

View
Outline

Request
Quote

Customer Reviews

"Was good that the trainer recognised how I felt and took that on board and was great with it "

R.S. Newcastle City Council, Train the Trainer

"Very well explained, it was so easy to follow. All excellent, lovely venue. "

M.N. MAN Diesel Turbo UK Ltd, Excel Level 1

"Clear and understandable "

S.W. Ballast Phoenix, Conflict Management

Which part of the course did you find particularly valuable "Different ways to communicate with different types of people "

S.L. Profins Ltd, Introduction to Supervisory Management

Following this training what are you going to do differently "Much better analysis of data use more functions "

V.H. William Smith Group, Excel Level 2

Following this training what are you going to do differently "use the knowledge i have gained to set up master pages making it more effective and consistent "

S.S. esh group, Adobe InDesign Level 1

"Thoroughly enjoyed it! Clear and concise. Right up my street, can't wait to go away and practice. Once again, thank you for an enjoyable learning experience. "

P.A. Nissan, Access Advanced Database Design

How would you rate the course materials overall "Brilliant, showed me everything I need to know going forward "

L. Esh Construction, Adobe InDesign Level 1

Following this training what are you going to do differently "Use excel more for stock levels, validation sheets etc "

G.S. Egger UK Ltd, Excel Level 1

Following this training what are you going to do differently "Apply this knowledge to our SEO strategy. Reduce the file sizes of images and use the tools to help report it. "

L.C. Visit County Durham, Search Engine Optimisation

"Made Excel interesting, thank you! "

J.G. Jelf Insurance Brokers, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

What were the most useful aspects of the course "I felt learning about the pathfinder tool and deafult options the most useful aspect for me. This will save me a lot of time! "

H.Y. CMP Products British Engines, Adobe InDesign Level 1

Which part of the course did you find particularly valuable "Found out a lot more short cuts to get to things then going the long way round "

S.O. , Word Essentials

"All of it was valuable and helpful "

P.S. Thermo Fisher Scientific, Train the Trainer

◂ All Courses Microsoft Microsoft Office Adobe AutoDesk Environmental, Health & Safety and Quality Courses Business Applications Technical IT Personal Development

What to expect on your course

Expert trainers
Lunch provided*
Course manual included
Drinks and snacks provided*
Small course sizes
1 delegate per laptop
After course support
Wear what you feel comfortable in*
Pens and paper provided
Questions encouraged!
*May differ when training is held at the client’s site.

Why IT Training Solutions?

25
Over 25 years training experience
42
Over 42 thousand already trained
200
Over 200 courses
100
100% expert trainers
Established in 1992, IT Training Solutions Ltd began life as an on-site computer training company in response to the business worlds growing demand for flexible, high-quality training at an affordable price. Today, IT Training Solutions Ltd has grown in size and is one of the leading training providers in the North East, providing training courses on a large number of IT and personal development subjects.

More information on customer

We provide customer courses , our customer Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which customer Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for customer , we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

✖

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Online Classroom Choose later

I would like to book the course:

for

delegates in

Your notes to us:

Enter Delegate Names

* Required Fields

✖

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Online Classroom Choose later

Please send me a quote for

for

delegates in

Your notes to us:

* Required Fields

You can choose from over 200 courses
Your course will be delivered by an expert
Over 42 000 delegates have already trained with us

Tutor-led Virtual Online Courses

Attend Courses From Anywhere

Live online training

See Online Courses

Click here to contact us online

Contact us any time or call 0191 377 8377 (Mon-Fri, 9am-5pm)

.JavaScriptEnabledForm { display: none !important; visibility: hidden !important; } .JavaScriptDisabledForm { display: block !important; visibility: visible !important; }

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

Name*
Organisation
Telephone
Email*
Address*
Could you give us a clue?
Send me a copy of this email
Send me course updates from time to time
Your subscription will naturally terminate after your chosen time limit.

Your Enquiry

* Required Fields

This site requires JavaScript - JavaScript is currently disabled on your device, please be aware that certain functionality may not work until you enable JavaScript.