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Customer Training Courses

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Price per delegate on a public scheduled course.Private courses are also available, please request a quote for prices.All prices +VAT.

Customer Care Course

1 Day

£255

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07 Jul Book

Customer Care Dealing with Difficult and Aggressive Behaviour Course

1 Day

£255

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01 Sep in Durham Book

23 Nov in Durham Book

BCS Agile Foundation Certificate Course

2 Days

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Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile Course

1 Day

£275

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29 Jul Book

01 Sep in Durham Book

26 Oct in Leeds Book

10 Dec in Durham Book

Presentation Skills Course

This course can be attended online or at a training venue

1 Day

£255

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07 Sep in Leeds Attend Online Book

23 Nov in Durham Attend Online Book

08 Dec in Leeds Attend Online Book

Presentation Skills - Advanced Course

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1 Day

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PRINCE2 Agile Practitioner Certificate in Agile Project Management Course

3 Days

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Telephone Skills Course

1 Day

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03 Sep in Durham Book

12 Nov in Leeds Book

Working as a Product Owner in Agile Teams Course

2 Days

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Working as a Scrum Master in Agile Teams Course

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Customer Reviews

Following this training what are you going to do differently "Build sheets with more quot;depthquot; now I have a better understanding of scope "

L.S. Intermarketing, Excel Level 2

"All was useful and very well explained "

L.O. Labour Party, Excel Level 2

What were the most useful aspects of the course "Dealing with customers "

S.O. SSAIB, Telephone Skills

"Very good training made a potentially monotonous topic very engaging and easy to follow "

D.V. , Excel Level 2

Which part of the course did you find particularly valuable "Understanding the capabilities and structures of a project "

M.H. Teesside Gas and Liquids, Microsoft Project Essentials

Any other comments or recommendations "Very good, useful course. "

K.G. South Tyneside Council, Excel Level 3

Are there any aspects of the course which you feel require improvement "No it was really useful "

G.T. LYHA, PowerPoint Essentials

"Very good course would recommend to anyone needing upskilling. "

R.B. LYHA, Excel Level 1

What were the most useful aspects of the course "Explanation of planning, setting objectives "

S.T. Tiplady Safety Services Ltd, Train the Trainer

"Well presented. Kept everyone engaged throughout. "

K.H. Alnwick Medical Group, Coaching and Mentoring

Which part of the course did you find particularly valuable "The techniques used for coping the important information "

A.S. Skills for Care, Minute Taking and Speedwriting

Which part of the course did you find particularly valuable "All of the course for me was excellence, it has shown me alot of things I did not know you could do and it will help me save time and handle data much better. "

L.H. Esh Group, Excel Level 3

"Another great course from IT Training Solutions! "

A.R. NIHR Clinical Research Network North East and Nort, Adobe Photoshop Level 1

Any other comments or recommendations "Great course, great environment. "

B.K. Renolit Cramlington Ltd, Interviewing Skills

"Looking forward to trying some of the things I've learned "

M.L. Healthwatch North Tyneside, Excel Level 2

What to expect on your course

Expert trainers
Lunch provided*
Course manual included
Drinks and snacks provided*
Small course sizes
1 delegate per laptop
After course support
Wear what you feel comfortable in*
Pens and paper provided
Questions encouraged!
*May differ when training is held at the client’s site.

Why IT Training Solutions?

25
Over 25 years training experience
42
Over 42 thousand already trained
200
Over 200 courses
100
100% expert trainers
Established in 1992, IT Training Solutions Ltd began life as an on-site computer training company in response to the business worlds growing demand for flexible, high-quality training at an affordable price. Today, IT Training Solutions Ltd has grown in size and is one of the leading training providers in the North East, providing training courses on a large number of IT and personal development subjects.

More information on customer

We provide customer courses , our customer Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which customer Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for customer , we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

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Customer training courses are available in , you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

You can choose from over 200 courses
Your course will be delivered by an expert
Over 42 000 delegates have already trained with us

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Contact us any time or call 0191 377 8377 (Mon-Fri, 9am-5pm)

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