V.E. Her Majestys Prison and Probation Service, Minute Taking
S.S. esh group, Adobe InDesign Level 1
M.C. Taylormade Timber, Microsoft Project Essentials
K.K. NHSBSA, PowerPoint Essentials
D. James Jones, Excel Level 2
M.O. Durham County Council, Google Ads
A.W. Thermo Fisher Scientific, Train the Trainer
T.C. Riverford Organic Farmers, Excel Level 2
S.F. Nissan, VBA Essentials using Excel
S.W. Land Digital Agency, Train the Trainer
G.T. Public course, Microsoft Power BI Desktop
L.M. , Excel Level 2
A.M. PX Group, Business Writing Skills
H.Y. CMP Products British Engines, Adobe InDesign Level 1
S. Rowen Homes, Excel Essentials
We provide Customer courses , our Customer Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which Customer Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Scheduled Courses, easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend. If a public scheduled course is not available for Customer , we can provide private, onsite or virtual courses for you . One way or another, contact us to let us know how we can help or to book your courses.
Customer service is a critical aspect of any business, serving as the direct link between a company and its customers. For users, it's essential to provide a high-quality customer service experience that not only resolves issues but also builds trust and loyalty. Effective customer service involves understanding customer needs, offering quick and efficient solutions, and maintaining a positive and professional demeanor. It's about creating a lasting impression that reflects the company's values and commitment to customer satisfaction. With the right approach, customer service can become a powerful tool for retaining customers and fostering a positive reputation in the marketplace.Whether you're a business leader, a customer support agent, or a sales manager, our courses cover a wide range of topics from fundamental customer service skills to advanced techniques for managing customer relationships. You'll discover how to communicate with confidence, build rapport, and deliver exceptional service.
Join us for immersive training sessions led by industry experts. Our hands-on courses are specifically crafted to meet the needs of professionals, providing practical insights and real-world applications. Empower your organization with the capabilities of effective customer service and stay ahead with our specialized courses.