it training solutions
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377 · ittrainingsolutions.co.uk
Printed 30 October 2026
Courses / Personal Development / Subjects > Effective Teams

Effective Teams Courses

Courses in the Effective Teams category:

17 courses

Assertiveness Skills
Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.
1 upcoming date
Building an Effective Team
Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.
1 upcoming date
Coaching and Mentoring
Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.
Dates on request
Conflict Management
Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension.
3 upcoming dates
Delegation - The Art of Effective Delegation
Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.
Dates on request
Interviewing Skills
This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.
1 upcoming date
Introduction to Supervisory Management
This course is designed for supervisors and first line managers who are new to their roles.
3 upcoming dates
Leadership and Management Development Programme
This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.
Dates on request
Managing Difficult Conversations
This course covers how to prepare in advance of a difficult conversation. You will gain useful techniques, strategies and tips to help make the conversation more productive and less daunting.
4 upcoming dates
Managing Employee Mental Well-being - Managing Stress in Others
The aim of this course is to identify stress in self and others and what we can do to manage this that promotes a positive health and wellbeing culture at work.
1 upcoming date
Microsoft Teams in Office 365 Essentials
This course is for users wishing to acquaint themselves with the basic features of Microsoft Teams in Office 365. The course stresses the role of Teams, Channels, Files, Meetings and Chat.
Dates on request
Motivating Employees
Motivated employees who are satisfied, sufficiently challenged and contributing to organisational goals are vital to organisational success. More than monetary compensation is required for employees to be truly motivated. This course shows managers how to maintain a high level of employee motivation.
Dates on request
Negotiating and Influencing Skills
When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act?
4 upcoming dates
Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile
This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.
5 upcoming dates
Stepping up to Management
Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.
2 upcoming dates
Stress Management and Powering up Your Mental Resilience
All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.
Dates on request
Team Day
The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.
Dates on request

No courses match your filter. Try fewer words, or call us on 0191 377 8377 to discuss your training.

What delegates say

Superb course. Possibly the best course I have been on in 22 years in the Fire Service
Durham Darlington Fire Rescue
J.W., Excel Level 3
Another very useful course that will help me in my job role, brilliant, thank you
Greggs
L.B., Excel Analysing and Presenting Data with Dashboards and Pivot Tables
This was one of the best training courses I have attended, in my whole career
NHS North Tyneside CCG
P.M, Microsoft Power BI Desktop

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