Effective Teams Courses

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    • Course Overview Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.
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      Public Scheduled Course Dates
      Prices per delegate on a public course. All prices exclude VAT
      Date Location Price
      09 Sep
      Durham
      £345
      27 Nov
      Virtual
      £295
      Private Courses
    • Course Overview Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.

      With teams at the core of corporate strategy, your success as an organisation can often depend on how well you and other team members operate together.

      In most teams, the energies of individual members work at cross-purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this results in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonise. You have a shared vision and an understanding of how to complement each others’ efforts.

      This one-day workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the workshop with plans for your personal development as a team player and ideas for developing your team.
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      Private Courses
    • Course Overview Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.
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      Private Courses
    • Course Overview Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension.
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      Public Scheduled Course Dates
      Prices per delegate on a public course. All prices exclude VAT
      Date Location Price
      13 Sep
      Durham
      £345
      27 Nov
      Durham
      £345
      Private Courses
    • Course Overview Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.

      Wrong - lack of delegation will lead to you slowly drowning in work. Tasks will become half-finished or poorly executed and you will end up with a disgruntled and demotivated team who are crying out to take on more responsibility.

      This one-day course will give you the confidence to let go of tasks without losing control and give you the skills to use delegation as a motivational tool to increase performance. Understand your own management styles to develop the potential of your staff, yourself and ultimately your organisation.

      The course will be participatory and will include self-analysis tools, case studies and group work.
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      Private Courses
    • Course Overview This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.
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      Public Scheduled Course Dates
      Prices per delegate on a public course. All prices exclude VAT
      Date Location Price
      30 Jul
      Virtual
      £295
      04 Nov
      Virtual
      £295
      Private Courses
    • Course Overview This course is designed for supervisors and first line managers who are new to their roles.
      This course aims to introduce supervisors and first line managers to their new roles, developing particular awareness and skills in the areas of leadership style, motivation and delegation.
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      Public Scheduled Course Dates
      Prices per delegate on a public course. All prices exclude VAT
      Date Location Price
      01 Oct
      Durham
      £345
      12 Dec
      Durham
      £345
      Private Courses
    • Course Overview This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.

      Between each workshop delegates will be given work assignments to reinforce and embed the skills learned at each workshop. Recognising the busy nature of the delegates role, the design of these assignments will be thought provoking and practical rather than time consuming.

      Each module comes with its own set of support notes for delegates to put into a ring-binder, which then builds up into a comprehensive management reference book.

      This highly interactive and practical programme will give delegates an opportunity to learn more about themselves and the different working styles of others to increase individual and team effectiveness. They will be working as individuals, in pairs or small groups, engaging with each other to explore the different approaches. Building a team successfully requires awareness and understanding of the needs for a balanced team. This programme has been designed to give delegates both insight and time to explore their personal preferences, highlighting the benefits of getting the correct balance between both managing the task and leading the team.

      CLARITY 4D PROFILES

      As an optional extra, each delegate will receive either an 11 page Clarity4D Personal Profile or a 20 page Team Profile (recommended). The Profile provides delegates with information on their personality type as an aid to understand more about self and others, which can then be used to identify strategies for enhancing interpersonal relationships and improving communications within the team.

      The Profile includes sections on:
      Personal style and interacting with others
      Personal strengths and areas of hidden potential
      Value to the Team
      Effective Communication

      The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development coaching tool.
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      Private Courses
    • Course Overview This course covers how to prepare in advance of a difficult conversation. You will gain useful techniques, strategies and tips to help make the conversation more productive and less daunting.
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      Public Scheduled Course Dates
      Prices per delegate on a public course. All prices exclude VAT
      Date Location Price
      20 Sep
      Virtual
      01 Nov
      Virtual
      13 Dec
      Virtual
      Private Courses
    • Course Overview Work-related stress (WRS) accounts for 37% of all ill health cases and 45% of all working days lost due to ill health. The total number of working days lost in 2015/16 was 11.7 million. The overall economic cost to Great Britain was estimated to be over £5 billion. (HSE)
      As an employer/ manager/supervisor, you have a key role in minimising the risk of stress in the workplace. Understanding how stress can affect the health of staff, reduce their productivity and lead to performance issues for both individuals, teams and your organisation, undoubtedly stands you in good stead to prevent harm and create a positive working environment.
      Because stress can be caused by external and internal factors, managers need to be able to help staff by controlling the pressure from the organisation. In addition to be able to offer support to any individual who either approaches you or who you identify as showing signs of stress.
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      Private Courses
    • Course Overview This course is for users wishing to acquaint themselves with the basic features of Microsoft Teams in Office 365. The course stresses the role of Teams, Channels, Files, Meetings and Chat.
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      Private Courses
    • Course Overview Motivated employees who are satisfied, sufficiently challenged and contributing to organisational goals are vital to organisational success. More than monetary compensation is required for employees to be truly motivated. This course shows managers how to maintain a high level of employee motivation.
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      Private Courses
    • Course Overview When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act?
      This course will give you greater insight in order to develop your skills and confidence in using your influence - irrespective of your formal role or grade. Improving your skills in influencing, communication and negotiation will help you understand what makes you and other people tick, how to work more effectively and how to develop a convincing personal style to reach mutually satisfactory outcomes in different situations.
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      Private Courses
    • Course Overview This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.

      The focus is on individuals becoming more self-aware and identifying how others impact on ourselves and how we impact on other people. Our ability to understand ourselves and others, increases our ability to become for personally effective and influential.

      Personal effectiveness and communication skills are key to delivering in our job role, interacting with people, team working and developing teams and individuals. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.

      Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.

      Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing personal effectiveness and influence. The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development tool.

      https://www.clarity4d.com/about
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      Public Scheduled Course Dates
      Prices per delegate on a public course. All prices exclude VAT
      Date Location Price
      06 Aug
      Durham
      £395
      01 Oct
      Durham
      £395
      09 Dec
      Durham
      £395
      Private Courses
    • Course Overview Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.
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      Public Scheduled Course Dates
      Prices per delegate on a public course. All prices exclude VAT
      Date Location Price
      30 Sep - 01 Oct
      Leeds
      £845
      28 Nov - 29 Nov
      Durham
      £685
      Private Courses
    • Course Overview All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.

      This practical course will give you the tools and knowledge to live and work with less stress by developing your skills in dealing with frustration, anxiety and pressure in positive ways.
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      Private Courses
    • Course Overview The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.

      Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.

      Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.

      Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.

      The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.
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      Private Courses
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A.S. Hitachi CMUK, Excel Level 1 Essentials

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R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

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