Training course

The Compassionate Mindset

The purpose of this course is to understand the meaning of compassion and compassion fatigue that will support us to build and maintain compassion in times of change and uncertainty.

  • 1 Day
  • Online or in person
  • Private courses available
Download outline (PDF)

Course Objectives

  • By the end of this workshop, you will have additional tools and enhanced skills to understand:
    The meaning of compassion and self-compassion
    The skills we use in showing compassion
    How to maintain our compassion levels
    The ABC of compassion and compassion fatigue
    Avoiding Burnout

Course content Back to top

  1. Introductions and objectives for the day
    By the end of this session, delegates will have considered and discussed:
    Who is in the group.
    Outline what their key learning objective is
    The purpose of todays session
    The agenda and timings
  2. Introducing Compassion
    By the end of this session delegates will have considered and discussed:
    A personal experience of showing compassion to another or having compassion shown to them – what does this look, feel and sound like?
    What we understand by the term ‘Showing Compassion’ to self and others
    The 4 components of compassion
    Empathy Versus Compassion
    An example using the 4 components of compassion
  3. Developing skills for compassion and compassionate conversations
    Developing skills for compassion and compassionate conversations
    By the end of this session delegates will have considered and discussed:
    The importance of Emotional Intelligence
    How we communication
    Transactional Analysis
    A case study using the key skills for compassion
  4. Maintaining our Compassion levels
    By the end of this session delegates will have considered and discussed:
    Barriers to being Compassionate
    Preventing Compassion Fatigue
    Effects of Compassion Fatigue
    Maintaining Compassion levels
    Self-compassion
  5. ABC for Compassion
    ABC for Compassion
    By the end of this session delegates will have considered and discussed:
    ABC for Compassion and compassion fatigue
    Using the ABC model
    What helps us feel our best?
  6. Review and Action Planning
    By the end of this session delegates will have:
    Shared their personal key learning points from today’s session
    Created an action plan for maintaining compassion levels to support self and others –
    Stop, start and continue
    Offered any further questions from the session.

Training a team?

Run this course privately, on your dates

  • Virtual These courses can be attended from anywhere.
  • Private Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Bespoke Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.

What delegates say Back to top

Which part of the course did you find particularly valuable

“All of it. Probably more the hints and tips than the general topics!”
I.S., Gsk, Excel Level 2
“I found all of the course valuable as what I learned was all information I didn’t know before.”
D.S., Word Advanced Features
“Found the course to be exactly what I needed to move forward in my role. Thank you”
J.T., Recipharm, Excel Level 2
“Thank you very much for the course. It was very useful and very practical. I refreshed my knowledge and learned new practical skills I can use at work.”
O., Excel Level 3
“Great facilities and really helpful trainer”
V.P., Mgl, Microsoft Power BI Desktop
“I found it valuable being taken through all the different sections in each module.”
E.M., Newcastle Gp Services, Sage Accounts Level 1
“All of the course was extremely valuable”
P.M., South Tyneside Council, Computers for Beginners and Getting Started with MS Office

Following this training what are you going to do differently

“Create more accurate project plans.”
M.C., Taylormade Timber, Microsoft Project Essentials

Please contact us to discuss your The Compassionate Mindset course, we have many solutions available to ensure you receive the best training possible.

Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible The Compassionate Mindset course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your The Compassionate Mindset course.

IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 11/13/2026 12:19:18 AM