Training Course

Decision Making and Problem Solving

Download Course PDF

Private Training

Flexible dates, location and content. All prices exclude VAT.

Course Duration

1 Day

Decision Making and Problem Solving Course Overview

Common problems are just that - all too common. Often they require a standardised language and approach to problem solving across an entire organisation. This course assists organisations in developing a standardised, yet flexible problem solving process that integrates easily into any current organisational format.

Course Prerequisites

    • No previous knowledge is required.

Course Objectives

    • Understand the need to use time-saving systems to record and solve problems, and appreciate the use of the mind for logical thought rather than as a storage house for information.

Included with this course

    • Lunch and refreshments when training is delivered at our training venues
    • Comprehensive course materials and exercises

Decision Making and Problem Solving Course Content

  • Introduction

    Using a six step model
    Accepting ownership of problems
    Problem-solving vs. decision-making
    It's a learning process

  • Understanding the Problem

    Assessing the problem
    Thinking logically and constructively

  • Collecting Information

    Searching for information
    Asking the right questions
    Talking to the people who matter
    Tapping other sources
    Presenting the facts

  • Getting to the Root of the problem

    Identifying the gap
    Separating symptoms and causes
    Identifying the root cause
    Using other techniques
    Identifying outcomes and restraints

  • Selecting the Options

    Examining all available solutions
    Asking questions
    Exploring common pitfalls
    Thinking laterally
    Developing a single option

  • Choosing the Best Solution

    Reaching an effective decision
    Deciding how to decide
    PMI - plus, minus, interesting
    Taking the logical route
    Relying on your instincts
    Avoiding the pitfalls

  • Getting it Solved

    Building a visual plan
    The art of delegation
    Maximising your chances
    Making things happen
    Learning from your results

 

Private Training

Flexible dates, location and content. All prices exclude VAT.
  • Call us on
    0191 377 8377
    to discuss your requirements.
    Mon-Fri 9am-5pm.
    Have a Question?
    Keep me up to date with offers and news
    By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.
  • Decision Making and Problem Solving Course Options
    Private
    Private
    Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
    Bespoke
    Bespoke
    Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
    Virtual
    Virtual
    These courses can be attended from anywhere.
  • Virtual Training

Which part of the course did you find particularly valuable Teaching and learning cycle

E.O. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

Great course, easy to follow, would recommend

B.M. Direct Rail Services, Excel Level 2

[The trainer] was fantastic, an absolute credit to the company. Very well presented and engaging throughout very knowledgeable.

L.R. Public scheduled course, Excel Level 3

Following this training what are you going to do differently It will make using Excel a lot quicker

H.B. ENGIE Fabricom, Excel Level 1 Essentials

Really good course

J.E. HMP Full Sutton HMP Gartree, Minute Taking

How would you rate the facilities overall Excellent modern facilities

S.O. Railway Housing Association, Customer Care Dealing with Difficult and Aggressive Behaviour

The nature of this particular course being 11 today was excellent and we really drilled down into the detail that might not have been possible in a larger group.

I.M. , Redefining PowerPoint Design Create Present with Impact

I would recommend this course to others

S. , Excel Level 2

+ View More Training Reviews

 

Private Training

Flexible dates, location and content. All prices exclude VAT.

Courses Related to Decision Making and Problem Solving Training

Conflict Management Course Course overview: Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates lea Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile Course Course overview: This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.The focus is on individuals becoming more self-awa Building an Effective Team Course Course overview: Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.With teams a Team Day Course Course overview: The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others. Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the Negotiating and Influencing Skills Course Course overview: When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act? This course will give you greater insight in order to develop your skills and confidence in using your influence - irrespective of your formal role or grade. Improving your s Assertiveness Skills Course Course overview: Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive be

 

 

Please contact us to discuss your Decision Making and Problem Solving course, we have many solutions available to ensure you receive the best training possible.
 Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible Decision Making and Problem Solving course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account.  Please contact us to book a place or request a quote for your Decision Making and Problem Solving course.

General Information

Problem solving training courses in North East England, Durham, Washington, Newcastle, help with dealing with problems, how to handle problems
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed:9/12/2024 6:26:14 PM