✖

Reset your password To start, please enter your username

Reset your password If an account exists using the username you entered, you will receive an email with a reset code, please use this to reset your password.

Please check your spam folder or call us on 0191 377 8377 if you have trouble finding your reset code.

✖

We use cookies to offer you a better experience and to analyse how visitors use our site, for more information please click here . Thank you.

Cookies are small text files that are stored on your computer, phone, tablet or other web enabled device when you visit a website.
We use the following cookies linked to analytics:
_ga, __gat_gtag_UA_845645_1 and _gid

Our cookies do not store private data or data that can identify you personally.

To view full cookie information please click here

Accept All

Functional Only

Menu

Menu
Please enter some text to search

X

Contact
Click to enquire online or call on 0191 377 8377
Contact Online
Sign in

All Courses All Services Public Course Schedule Compare Courses

Courses

After Course & About

Course Info

Public Scheduled Course Dates Training Venue Information Course Types & Bespoke Training Course FAQs Course Feedback T&Cs

After Course

Evaluate Your Course Trainer Login

About Us

Join Our Team

0191 377 8377

All Microsoft Management Adobe AutoDesk Personal
Development Technical IT Sage Entrepreneurship Graphic
Design Web
Development Environment
Health and Safety

Management System Training Courses

Show my favourites

Compare courses

Filter activated
Remove filter
Showing favourite courses only
Remove filter
Go to favourites

- Agile Project Management Foundation and Practitioner - AgilePM
  
  Duration: 5 Days
  
  Overview: This course has been updated to version 2.0 of the Agile Project Management Handbook.
  
  This five-day accredited course provides participants with a thorough grounding in the DSDM Agile Project Management framework. It is comprised of a Foundation-level introduction to the framework, and an in-depth Practitioner-level examination of how a project manager applies the framework.
  
  Presented by skilled lecturers with extensive experience in the practical application of project management, the course includes examination coaching and practice using sample questions.
  
  This course does not cover the Scrum Framework.
  
  Delegates should be prepared to set aside time to revise for the Foundation and Practitioner exams, in the evenings after the course lecture finishes. This includes studying the course Handbook, and working through sample exam questions.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- APM Fundamentals of Project Management (PFQ)
  
  Duration: 2 Days
  
  Overview: This entry-level course provides a comprehensive overview of project management that focuses on applying the core principles to make better decisions, understand consequences and generate success. Relevant for any project in any area of business, the course covers the pragmatic skills and techniques necessary for effective project delivery.
  
  As more and more business critical initiatives are being planned and executed as projects, it is essential that organisations are fully equipped with the skills, tools, working practices, processes and mind-sets such that projects can be clearly defined, realistically planned and effectively managed.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- APM Project Management Qualification (PMQ)
  
  Duration: 5 Days
  
  Overview: Effective project management skills are becoming increasingly important. Organisations need good project managers, at all levels, to successfully deliver the change projects that will enable the business to adapt, grow and achieve its strategic objectives. The Association of Project Management APMP qualification allows delegates to demonstrate their knowledge of the various elements of project management and how projects fit into the strategic and commercial environment. APMP is recognised at IP
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Change Management
  
  Duration: 1 Day
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Conflict Management
  
  Duration: 1 Day
  
  Overview: Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Design and Build a Quality Management System (QMS)
  
  Duration: 2 Days
  
  Overview: This 2 day course is designed to equip delegates with the knowledge and practical skills to either implement or enhance an existing Quality Management System (QMS). Discover the actions, tools and techniques required to implement or improve a QMS including procedural and process information.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Design and Build an Environmental Management System (EMS)
  
  Duration: 2 Days
  
  Overview: Build the practical skills and knowledge you need to develop or enhance an Environmental Management System (EMS) with this training course. Discover the actions, tools and techniques required to implement or improve an inherited EMS, including procedural and process information.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Introduction to Supervisory Management
  
  Duration: 1 Day
  
  Overview: This course is designed for supervisors and first line managers who are new to their roles.
  
  This course aims to introduce supervisors and first line managers to their new roles, developing particular awareness and skills in the areas of leadership style, motivation and delegation.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- ITIL® 4 Foundation Certificate in IT Service Management
  
  Duration: 3 Days
  
  Overview: The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
  
  ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
  
  The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Leadership and Management Development Programme
  
  Duration: 15 Days
  
  Overview: This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.
  
  Between each workshop delegates will be given work assignments to reinforce and embed the skills learned at each workshop. Recognising the busy nature of the delegates role, the design of these assignments will be thought provoking and practical rather than time consuming.
  
  Each module comes with its own set of support notes for delegates to put into a ring-binder, which then builds up into a comprehensive management reference book.
  
  This highly interactive and practical programme will give delegates an opportunity to learn more about themselves and the different working styles of others to increase individual and team effectiveness. They will be working as individuals, in pairs or small groups, engaging with each other to explore the different approaches. Building a team successfully requires awareness and understanding of the needs for a balanced team. This programme has been designed to give delegates both insight and time to explore their personal preferences, highlighting the benefits of getting the correct balance between both managing the task and leading the team.
  
  CLARITY 4D PROFILES
  
  As an optional extra, each delegate will receive either an 11 page Clarity4D Personal Profile or a 20 page Team Profile (recommended). The Profile provides delegates with information on their personality type as an aid to understand more about self and others, which can then be used to identify strategies for enhancing interpersonal relationships and improving communications within the team.
  
  The Profile includes sections on:
  Personal style and interacting with others
  Personal strengths and areas of hidden potential
  Value to the Team
  Effective Communication
  
  The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development coaching tool.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- PRINCE2 Agile Foundation and Practitioner Certificate in Agile Project Management
  
  Duration: 5 Days
  
  Overview: This five-day course provides delegates with a thorough understanding of the PRINCE2 Agile® guidance. During the course we introduce the PRINCE2 methodology and concepts of common agile ways of working, discuss the purpose and context for blending PRINCE2 and the agile way of working, evaluate the focus areas to a project in an agile context, fix and flex the six aspects of a project in an agile context, and be able to apply or tailor the PRINCE2 for a project in an agile context.
  
  All relevant course materials are provided, including the official publication PRINCE2 Agile.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Project Management Essentials
  
  Duration: 2 Days
  
  Overview: This two day project management course covers the theory of managing a project. Anyone who needs to plan projects as a core or significant part of their job will benefit from attending.
  
  An essential ingredient of a successful project is the effective utilisation of the project resources over time. This two day course provides a structured approach to project planning, highlighting the concepts and techniques in a progressive series of steps to enable the delegates to produce realistic and achievable plans.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Stepping up to Management
  
  Duration: 2 Days
  
  Overview: Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Stress Management and Powering up Your Mental Resilience
  
  Duration: 1 Day
  
  Overview: All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.
  
  This practical course will give you the tools and knowledge to live and work with less stress by developing your skills in dealing with frustration, anxiety and pressure in positive ways.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Time Management
  
  Duration: 1 Day
  
  Overview: Time can only be used once. This course teaches delegates how to manage time effectively. It helps delegates keep priorities in focus and avoid time wasting. The course is interactive and includes a high level of delegate participation.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Customer Care
  
  Duration: 1 Day
  
  Overview: Good customer care depends on the attitudes and skills of each individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer's perspective and to get an understanding of the best way to approach individual customers.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Customer Care Dealing with Difficult and Aggressive Behaviour
  
  Duration: 1 Day
  
  Overview: This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- Interviewing Skills
  
  Duration: 1 Day
  
  Overview: This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- PRINCE2 7 Foundation
  
  Duration: 2 Days
  
  Overview: This PRINCE2 Foundation course provides a definitive overview of the latest version of PRINCE2, the 6th Edition. We cover its four integrated components – the principles, themes, processes and project environment. We also look at management roles required in a PRINCE2 project and what management products must be created to ensure the project is delivered in a coordinated, consistent and transparent manner.
  
  We help you to not only know PRINCE2, but also apply and tailor it for your projects. The Foundation course has been designed by award-winning instructional designers to ensure that it provides an interactive and engaging introduction to PRINCE2. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- PRINCE2 7 Foundation & Practitioner
  
  Duration: 5 Days
  
  Overview: According to PeopleCert, PRINCE2 is “the world’s most practised and recognised project management method and provides the essentials for managing any project of any size or complexity.”.
  
  On this highly engaging and interactive course you’ll be introduced to the five connected elements of PRINCE2 - project context, practices, processes, principles with people at its centre. Reflecting the changing face of project management, this new version of PRINCE2 includes essential concepts such as sustainability, data management, commercial management and most importantly people management.
  
  The 5-day course is divided into a 3-day Foundation event and 2-day Practitioner. We help you to not only know PRINCE2, but also apply and tailor it for your projects. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- PRINCE2 7 Practitioner Conversion or Reregistration
  
  Duration: 3 Days
  
  Overview: This course takes up where the PRINCE2 Foundation course ends and prepares the delegates for the PRINCE2 Practitioner examination, or the re-qualification examination. The primary objective of this course is to prepare delegates for the Practitioner examination.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- SQL Server System Administration Fundamentals
  
  Duration: 3 Days
  
  Overview: This 3 day course is intended for students who need to learn the essential skills necessary to maintain a Microsoft SQL Server 2016 or 2017 system infrastructure. Being concise and hands-on, it is aimed at quickly getting students familiar with the Microsoft SQL Server administration concepts, tools and utilities. The installation of SQL Server, covered in the first module of the course, is optional and can be omitted to free up time for other topics if desired.
  
  The course focuses on managing a single on-premise SQL Server Database instance and does not delve into more advanced enterprise features such as high availability and replication. Neither do we consider cloud-based solutions in this course. That said, for delegates looking to get a strong grounding in SQL Server architecture and administration, perhaps before advancing on to more advanced features, this is an ideal course upon which to build.
  
  Attendees will gain insight into the infrastructure and architecture of SQL Server, enabling individuals to fully understand the product with which they are dealing. Configuration of server instances and databases is given full treatment, as are database transaction logs, and the creation and maintenance of indexes. Concise treatment is given to managing SQL Server security, including both at the server and database level. The focus then shifts to examining how best to move and protect data, such as when importing or exporting it between heterogeneous data sources, backing it up to external media, and restoring data from a backup. Many tasks involved in the day to day administration of a SQL Server instance can be performed automatically, making an administrators life potentially simpler, and such is the subject matter in the module dealing with SQL Server Automation. The final part of the course looks at monitoring and troubleshooting SQL Server performance and related issues.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Team Day
  
  Duration: 1 Day
  
  Overview: The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.
  
  Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.
  
  Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.
  
  Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.
  
  The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  View Full Outline
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
  
  Please note if you delete your cookies, your favourites will disappear.
  
  We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377

Course Title	Duration
You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Agile Project Management Foundation and Practitioner - AgilePM This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

APM Fundamentals of Project Management (PFQ) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

APM Project Management Qualification (PMQ) This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

Change Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Conflict Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Design and Build a Quality Management System (QMS) Compare 0/4 Compare	2 Days	Course Dates	View Course

Design and Build an Environmental Management System (EMS) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Introduction to Supervisory Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

ITIL® 4 Foundation Certificate in IT Service Management This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Leadership and Management Development Programme Compare 0/4 Compare	15 Days	Obtain a quote for a private event		View Course

PRINCE2 Agile Foundation and Practitioner Certificate in Agile Project Management This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

Project Management Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Stepping up to Management This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Stress Management and Powering up Your Mental Resilience This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Time Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Customer Care This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Customer Care Dealing with Difficult and Aggressive Behaviour This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Interviewing Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

PRINCE2 7 Foundation This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

PRINCE2 7 Foundation & Practitioner This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

PRINCE2 7 Practitioner Conversion or Reregistration This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

SQL Server System Administration Fundamentals This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Team Day Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

No results found on this page, searching our other courses

Ask us a question:

Call us on
0191 377 8377
to discuss your requirements.
Mon-Fri 9am-5pm.
Ask A Question
Name*

Email*

I would like IT Training solutions Ltd to keep me informed with offers and news it believes would interest me*

Yes

No

By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.

Following this training what are you going to do differently "Use Teams for the organisation of workload "

N.O. Weldricks, Office 365 Expert 365 Small Business or Enterprises

"I can now give feedback in a nice way and follow a training plan "

R.H. Welwyn Components Ltd, Train the Trainer Training Skills for the Workplace

Following this training what are you going to do differently "Assess my own behaviour and how it impacts others "

J.A. Cirrus Environmental Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

"It was all very useful "

M.A. Watmos, Microsoft Office 365 Overview

Following this training what are you going to do differently "I will work a lot more efficiently "

A.W. EGGER, Excel Level 3

"Great course "

R.B. , Microsoft Teams in Office 365 Essentials

"[The trainer] was very knowledgeable and enthusiastic, and made sure the content was delivered in an engaging way. "

M.G. Tharsus, Excel Level 3

What were the most useful aspects of the course "Learning how to deal with stress and recognise it "

J.F. Welwyn Components Ltd, Stress Management and Powering up Your Mental Resilience

"[The trainer] was very personable and interesting to listen too "

J.M. Watmos, Microsoft Office 365 Overview

"Thank you very much for the course. It was very useful and very practical. I refreshed my knowledge and learned new practical skills I can use at work. "

O. , Excel Level 3

"Very pleased with the course, trainer ensured we all had understanding before moving on "

T. Westrock, VBA Essentials using Excel

Which part of the course did you find particularly valuable "Different ways to communicate with different types of people "

S.L. Profins Ltd, Introduction to Supervisory Management

"Very good trainer. Highlighted some great features of InDesign "

J.P. EGGER, Adobe InDesign Level 1

"Very satisfied with the course "

V.K. , Excel Level 3

What were the most useful aspects of the course "Learning different skills when speaking to people "

M.S. FPE Seals Ltd, Introduction to Supervisory Management

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

.JavaScriptEnabledForm { display: none !important; visibility: hidden !important; } .JavaScriptDisabledForm { display: block !important; visibility: visible !important; }

Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

This site requires JavaScript - JavaScript is currently disabled on your device, please be aware that certain functionality may not work until you enable JavaScript.

Management System Training Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)