Course Telephone Skills
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  • Public Scheduled Price£255 +VAT
  • Course Options
    Public Scheduled
    Public Scheduled
    Fixed content, fixed date, fixed location, fixed length, multiple organisations - All you need to do is choose which course you would like to attend and contact us to book!
    Private
    Private
    Flexible content, flexible date, flexible location, variable length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
    Bespoke
    Bespoke
    Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
  • Virtual Training

Course Dates
  • Tue 09 March 21 in Durham More Info Day 1: Tue 09 March 21 in Durham, 9:30 - 16:30
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  • Fri 11 June 21 in Leeds More Info Day 1: Fri 11 June 21 in Leeds, 9:30 - 16:30
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  • Fri 03 September 21 in Durham More Info Day 1: Fri 03 September 21 in Durham, 9:30 - 16:30
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  • Fri 12 November 21 in Leeds More Info Day 1: Fri 12 November 21 in Leeds, 9:30 - 16:30
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Latest Course Reviews
Which part of the course did you find particularly valuable? "The trainer allowed us to ask questions and was able to give me advice on how to handle a particular scenario I struggle with at work"

B.P. TLW Solicitors, Telephone Skills

What were the most useful aspects of the course? "Dealing with customers"

S.O. SSAIB, Telephone Skills

What were the most useful aspects of the course? "The one to one undivided attention to areas I needed to improve."

M.B. MGL Group, Telephone Skills

"Very good"

M.B. MGL Group, Telephone Skills

 

IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk

Printed:23/10/2020 08:57:00