We use cookies to offer you a better experience and to analyse how visitors use our site, you may consent to our cookies by continuing to use our site, or you may view more information and choose to reject cookies by clicking here. Thank you

Contact us online or call us on 0191 377 8377

  • Name*:*
  • Organisation:
  • Telephone:
  • Email:*
  • Message*:*
  • Send me a copy of this email
  • Send me course updates from time to time via email

    Your subscription will naturally terminate after your chosen time limit. We will get in touch just before the end so that you can subscribe again if you would like to continue receiving information after that point.

* Required Fields

PDF
Course Introduction to Management
  • Public Scheduled Price£495 +VAT
  • Course Duration2 Days
  • Course Options
    Public Scheduled
    Public Scheduled
    Fixed content, fixed date, fixed location, fixed length, multiple organisations - All you need to do is choose which course you would like to attend and contact us to book!
    Private
    Private
    Flexible content, flexible date, flexible location, variable length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
    Bespoke
    Bespoke
    Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.

Overview
Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.
Prerequisites
    • There are no prerequisites for this course
What's included
    • Lunch and refreshments when training is delivered at our training venues
    • Comprehensive course materials and exercises
Course Content
    • Introduction
      What is management?
      What is the difference between management and leadership
      What is a professional image and why is it important?
      Understanding position and status
    • Self Awareness
      Personality assessment
      Understanding your strengths and weaknesses and dealing with them
      Recognise other's styles and modify your approach to them
    • Communication
      What is this thing 'communication'?
      Understanding communication in the workplace
      Developing active listening skills
      Non-verbal communication, mirroring and matching
      Building workplace relationships
      Understanding Johari's window
    • Assertiveness
      Ways to build confidence, positive attitudes and thoughts
      Working towards positive outcomes
      Ways to build confidence and show it
      Volume, intonation and projection
    • Time Management
      Managing your own workload - prioritising
      Managing the workload of the team - using a systematic approach
    • Managing the Team
      Understanding teams and team dynamics
      Motivation
    • Man Management Skills
      Influencing skills
      Goal setting and performance management
      Giving and receiving feedback

 

IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk

Printed: 20 Jun 19

 

 

 

Contact us

  • Name*:*
  • Organisation:
  • Telephone:
  • Email:*
  • Message*:*
  • Send me a copy of this email
  • Send me course updates from time to time via email

    Your subscription will naturally terminate after your chosen time limit. We will get in touch just before the end so that you can subscribe again if you would like to continue receiving information after that point.

* Required Fields