Courses > Personal Development > Vendors > ITIL
ITIL Courses
- Filter activated Remove filter
- Showing favourite courses only Remove filterGo to favourites
-
-
<<<>Public scheduled prices per delegate +VAT
Duration: 3 DaysOverview: The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model. The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions. -
You don't seem to have any favourites stored yet.
To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
Please note if you delete your cookies, your favourites will disappear.
We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
-
Course Title | Duration | ||||
You don't seem to have any favourites stored yet.
To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377 |
|||||
ITIL® 4 Foundation Certificate in IT Service Management
|
3 Days |
Course Dates |
View Course |
||
|
No results found on this page, searching our other courses
Ask us a question:
Your Course Portal
Access your course materials online via your own personal training account*.
Sign in to see your resources
*Select courses may require printed materials
Which part of the course did you find particularly valuable
"Everything about the course, as a beginner I have learnt valuable information through out "
B.E. Nordem Ltd, Sage Payroll
Please select the words that best describe your learning experience
"Good to learn the right way to do things and also what project is capable of doing. "
L.P. Aesica Pharmaceuticals Ltd, Microsoft Project Essentials
Following this training what are you going to do differently
"Use software more efficiently "
P.M. Teesside Gas and Liquids, Microsoft Project Essentials
"[The trainer] unveiled a lot of well hid little sneak cheats on making life a lot easier whilst working in Word. Really enjoyed the training, I work mainly in Excel, so it was great to learn about Word, and I'm no longer afraid to work in it. "
D.I. Houghton International, Word Essentials
"Very good "
A.W. WATMOS, Microsoft Forms Essentials in Office 365 SharePoint and Power Automate
Which part of the course did you find particularly valuable
"All of the course for me was excellence, it has shown me alot of things I did not know you could do and it will help me save time and handle data much better. "
L.H. Esh Group, Excel Level 3
"Auto Correct this will really help me. "
S.G. Burnetts Solicitors, Word Advanced Features
"I found Pivot table and splitting columns of the most use however the whole course was helpful, Adele gave me some 1 on 1 training at the end which was very good. "
M.T. UKCG, Excel Level 3
Following this training what are you going to do differently
"I will work a lot more efficiently "
A.W. EGGER, Excel Level 3
Following this training what are you going to do differently
"Stop ruining other colleagues spreadsheets! Joking aside, Ill be better placed to present production figures and pinpoint any trends. "
D. James Jones, Excel Level 2
Following this training what are you going to do differently
"Tidy up the current spreadsheets that I use using the new features that I have learnt. Will help me with my KPIs. "
C.G. Vehicle Lease and Service Ltd, Excel Level 2
Any other comments or recommendations
"Excellent informative course "
L.M. HBC Vehicle Services Ltd, Customer Care Dealing with Difficult and Aggressive Behaviour
"Very informative, good input and time allowed "
S. , Excel Level 3
"An excellent course and [the trainer] was very help and patient when addressing group questions. "
G.T. Public course, Microsoft Power BI Desktop
"Great teaching, tailored to my requirements as I already had some knowledge "
B.E. Nordem Ltd, Sage Accounts Level 1
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.