Personal Effectiveness Courses

Welcome to IT Training Solutions, we are dedicated to empowering individuals and organizations through expert-led, tailored learning experiences. Our mission is to provide high-quality, practical training that equips you with the skills and knowledge you need to excel. Whether you're looking to develop new skills, enhance existing ones, or bring your team to the next level, we are here to help you achieve your learning and development goals.
  • Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile Course
    Course Duration 1 Day
    Course Overview This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.

    The focus is on individuals becoming more self-aware and identifying how others impact on ourselves and how we impact on other people. Our ability to understand ourselves and others, increases our ability to become for personally effective and influential.

    Personal effectiveness and communication skills are key to delivering in our job role, interacting with people, team working and developing teams and individuals. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.

    Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.

    Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing personal effectiveness and influence. The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development tool.

    https://www.clarity4d.com/about
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    Public Scheduled Course Dates
    09 Dec 2024
    in
    Durham
    ,
    £395
    13 Feb 2025
    in
    Durham
    ,
    £395
    24 April 2025
    in
    Durham
    ,
    £395
    05 Aug 2025
    in
    Durham
    ,
    £395
    30 Sep 2025
    in
    Durham
    ,
    £395
    08 Dec 2025
    in
    Durham
    ,
    £395
    Prices per delegate on a public course. All prices exclude VAT
    Private Courses
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    By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.
  • Assertiveness Skills Course
    Course Duration 1 Day
    Course Overview Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.
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    Public Scheduled Course Dates
    27 Nov 2024
    Virtual Course
    ,
    £295
    28 Feb 2025
    Virtual Course
    ,
    £295
    09 July 2025
    in
    Durham
    ,
    £345
    08 Sep 2025
    in
    Durham
    ,
    £345
    26 Nov 2025
    Virtual Course
    ,
    £295
    Prices per delegate on a public course. All prices exclude VAT
    Private Courses
    Keep me up to date with offers and news
    By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.
  • Coaching and Mentoring Course
    Course Duration 1 Day
    Course Overview Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.
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    Private Courses
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  • Customer Care Dealing with Difficult and Aggressive Behaviour Course
    Course Duration 1 Day
    Course Overview This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.
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    Public Scheduled Course Dates
    20 Nov 2024
    in
    Durham
    ,
    £345
    14 Mar 2025
    in
    Durham
    ,
    £345
    28 Aug 2025
    in
    Durham
    ,
    £345
    19 Nov 2025
    in
    Durham
    ,
    £345
    Prices per delegate on a public course. All prices exclude VAT
    Private Courses
    Keep me up to date with offers and news
    By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.
  • Delegation - The Art of Effective Delegation Course
    Course Duration 1 Day
    Course Overview Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.

    Wrong - lack of delegation will lead to you slowly drowning in work. Tasks will become half-finished or poorly executed and you will end up with a disgruntled and demotivated team who are crying out to take on more responsibility.

    This one-day course will give you the confidence to let go of tasks without losing control and give you the skills to use delegation as a motivational tool to increase performance. Understand your own management styles to develop the potential of your staff, yourself and ultimately your organisation.

    The course will be participatory and will include self-analysis tools, case studies and group work.
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    Private Courses
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  • Team Day Course
    Course Duration 1 Day
    Course Overview The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.

    Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.

    Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.

    Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.

    The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.
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    Private Courses
    Keep me up to date with offers and news
    By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.
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