Crystal Training for Stoke on Trent

Access Advanced Database Design

This Microsoft Access course is for delegates who have sound skills in the use of MS Access and are now ready to expand their knowledge into some of the more specialised and advanced features of the software. This course will provide delegates with the skills needed to create complex queries, create macros to automate tasks, enhance forms and reports and use the Access programming language Visual Basic for Applications (VBA), enabling delegates to really take control of their databases.

6 upcoming dates

Access Essentials An Introduction to Database Design

This Access course enables delegates to progress from the one level databases associated with holding data in Microsoft Excel, to multiple table relational databases, covering all the basics including the advantages and disadvantages. This course is a perfect starting point for a future in data manipulation.

20 upcoming dates

Adobe Acrobat Pro Essentials

This Acrobat Professional course will enable delegates to share electronic versions of documents with others in a format that allows them to view, print, and even review the content, even if they don't have the original software that was used to create the file. In this course, delegates will use Adobe Acrobat to convert documents to PDF files, and will customise PDF files for both their needs and the needs of the reader.

Dates on request

Adobe After Effects Advanced

The Advanced After Effects Course is a great next step if you have already attended the beginners After Effects course and want to learn the more advanced features for producing motion graphics and visual effects. You will go through topics such as masking, keyframes, shapes, path animation, working with effects, 3D, tracking plus lots more.

Dates on request

Adobe After Effects Essentials

This 2 day live course covers all of the basic skills needed to start using Adobe After Effects properly.

Dates on request

Adobe Firefly Essentials

This practical, one-day course introduces delegates to Adobe’s powerful Firefly generative AI technology and its integration across key Creative Cloud applications. Aimed at designers, marketers, content creators, and anyone curious about AI-powered creativity, the session explores how to streamline workflows and boost creative output using Firefly and AI-enhanced features in Photoshop, Illustrator, and InDesign.

Dates on request

Adobe Illustrator Level 1

Adobe Illustrator is a drawing and design package. This course will give you the experience you need to produce professional Graphics and illustrations, and will increase your levels of productivity and creativity within illustrator. Once you have completed this course you can move on to the Adobe Illustrator Advanced course.

8 upcoming dates

Adobe Illustrator Level 2

This course will take you through the advanced techniques of Illustrator, helping you to become more efficient and effective when using Adobe Illustrator.

2 upcoming dates

Adobe InDesign Level 1

Adobe InDesign is an industry-leading program that takes desktop publishing and design to a new level. The goal of this course is for you to be able to create simple but professional documents that are ready to use for the web and for print.

10 upcoming dates

Adobe InDesign Level 2

This course, aimed at those who have attended the Introduction to InDesign, will introduce the advanced tools and techniques through hands on exercises and theory.

3 upcoming dates

Adobe Photoshop Level 1

This course has been designed with beginners in mind. It is an introduction into the features of Adobe Photoshop, guiding the delegates around the imaging tools required to enhance and manipulate graphics, in order for them to be placed into publications.

5 upcoming dates

Adobe Photoshop Level 2

Adobe Photoshop is the industry standard image manipulation tool. This course, aimed at those who have attended the introduction to Photoshop course or have used it regularly. Delegates will gain an understanding of Photoshop to use it with confidence for both print and web applications.

4 upcoming dates

Adobe Premiere Pro Advanced

The following is a general outline. The range of topics covered during your training is dependent upon student level, time available and preferences of your course booking.

Dates on request

Adobe Premiere Pro Getting Started

Premiere Pro Getting Started is a 2 day hands on training course which covers the basics of using Adobe Premiere Pro. The course starts at the very beginning discussing concepts like storyboarding, resolution and frame rate.

2 upcoming dates

Affinity Publisher Essentials

This one-day hands-on course introduces participants to Affinity Publisher, Serif’s powerful desktop publishing tool. Ideal for those creating professional layouts for print or digital use, the course covers everything from document setup and working with text and images, through to advanced formatting, creative design elements, and preparing documents for export.

1 upcoming date

Ai in Action ChatGPT and Copilot

This introductory course explores the practical use of Microsoft Copilot and ChatGPT.

Dates on request

Appraisals and PDRs - Managing Performance

Appraisals which are planned, structured and implemented effectively allow managers to improve communications within their team and improve on training and development plans. This course teaches delegates how to manage appraisals and PDR's effectively.

2 upcoming dates

Articulate Rise

Articulate Rise 360 is a web-based, fully responsive authoring app included in the Articulate 360 subscription. It allows you to create e-learning courses that automatically adapt to every device—desktops, laptops, and mobile devices. With Rise 360, you can build interactive, multimedia-rich lessons using customisable blocks, including quizzes and knowledge checks. It’s a convenient way to create engaging training content without the need for software downloads or a steep learning curve.

1 upcoming date

Articulate Storyline Advanced

Articulate Storyline is an authoring software used to build interactive content for online learning. It empowers you to create custom e-learning courses that adapt seamlessly to various devices, including desktops, laptops, tablets, and smartphones. With Storyline 360, you can easily design engaging interactions, personalise content, and deliver high-quality training experiences across different platforms.

Dates on request

Articulate Storyline Essentials

During this course delegates will learn how to use Storyline to create effective and interactive eLearning projects either for desktop or mobile devices.

Dates on request

Assertiveness Skills

Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.

1 upcoming date

Attendance Management

Dates on request

Autodesk AutoCAD 3D

This course is designed to give a good fundamental understanding of 3D modelling, It covers Solid Modelling, 3D Faces, Model/Paper Space, bi-directional, Boolean, Adaptive.

Dates on request

Autodesk AutoCAD Essentials

This course is designed for the new AutoCAD® user who requires comprehensive training in AutoCAD. It incorporates the features, commands, and techniques for creating, editing, and printing drawings with AutoCAD LT. Hands-on exercises throughout the course explore how to create 2D production drawings.

18 upcoming dates

Autodesk AutoCAD Intermediate

This course is designed for the experienced AutoCAD user who requires additional training. It incorporates the features, commands, and techniques for becoming more productive when creating, annotating, and printing drawings with AutoCAD.

Dates on request

AutoDesk Revit Template Creation

This course covers the basics of Template Creation within Revit software. Delegates are introduced to the process of creation and editing families and the tools utilised for parametric adaptions.

Dates on request

Building an Effective Team

Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.

1 upcoming date

Business and Report Writing Skills

A one day programme focused on written business communication.

Dates on request

Camtasia Fundamentals

We offer Camtasia on a private course basis. This course is not available as a public scheduled event.

Dates on request

Canva Design and Publishing Essentials

Canva is easy graphic design for people who aren’t graphic designers!

6 upcoming dates

Chairing Effective Meetings

Meetings are important for management and communication. When it comes to the serious stuff, face-to-face meetings are effective because they outdo the written words of emails and memos, and out-perform the effectiveness of telephone conferencing.

2 upcoming dates

ChatGPT Essentials

ChatGPT is a revolutionary technology that’s reshaping the world of work. Everybody is talking about it, but most people are not using it effectively.

Dates on request

Coaching and Mentoring

Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.

Dates on request

Coaching Conversations

Dates on request

Coaching for Wellbeing

The purpose of this workshop is to understand what we mean by Coaching for Wellbeing and how this can be applied for those individuals who are experiencing Mental Health issues, anxiety and / or stress etc.

Dates on request

Coaching Refresher

Dates on request

Computers for Beginners and Getting Started with Microsoft Office

This course is aimed at those new to using a computer. Delegates will learn basic computer concepts and skills related to the Windows environment. In addition, delegates will also learn the basics of Microsoft Word and Outlook.

2 upcoming dates

Conducting Investigations

Dates on request

Conflict Management

Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension.

3 upcoming dates

Copilot level 2

9 upcoming dates

Customer Care

Good customer care depends on the attitudes and skills of each individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer's perspective and to get an understanding of the best way to approach individual customers.

Dates on request

Customer Care Dealing with Difficult and Aggressive Behaviour

This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.

Dates on request

DAX: A Practical Guide

This course is aimed at existing users of Power BI, Excel Power Pivot, or SQL Server Analysis Services (SSAS) Tabular, who need to take their data analysis skills to the next level.

Dates on request

Decision Making and Problem Solving

Common problems are just that - all too common. Often they require a standardised language and approach to problem solving across an entire organisation. This course assists organisations in developing a standardised, yet flexible problem solving process that integrates easily into any current organisational format.

Dates on request

Delegation - The Art of Effective Delegation

Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.

Dates on request

Diversity and Inclusion Essentials: Building Awareness and Respect in the Workplace

Dates on request

Document Storage in Microsoft Office 365

The aim of this course is to educate users in the basics of using Office 365 and its services and cover basic administration processes.

Dates on request

Effective Online Meetings using Microsoft Teams and Zoom

Online meetings often fall short. Discover how you can make your meetings more interactive with Zoom and MS Teams.

Dates on request

Emergency First Aid at Work (EFAW)

Dates on request

Excel Advanced Macros

This course is designed to introduce you to the Macro environment of Excel, it will provide you with the confidence to record macros in Excel and then be able to gain a better understanding of the code and make changes to it.

5 upcoming dates

Excel Analysing and Presenting Data with Dashboards and Pivot Tables

This outline below contains an overview of a wide range of features within Excel that when used together can be used to create interactive visual reports and dashboards. The course will show delegates how these features can be used individually to present data but can also be used in combination to make powerful and insightful reports.

5 upcoming dates

Excel Business Intelligence using Excel Power Tools

This course is split into 3 main areas:

4 upcoming dates

Excel Level 1

Microsoft Excel is a spreadsheet program that can be used for storing, organising and manipulating data.

14 upcoming dates

Excel Level 2

In Microsoft Office Excel Level 1, delegates created, edited, formatted, and printed basic spreadsheets. This course will enable delegates to streamline repetitive tasks and display spreadsheet data in more visually effective ways. The target students for this course are students who desire to gain the skills necessary to create spreadsheets from scratch using more advanced functions and formulas, sort and filter data, analyse data and present data in visual and vibrant ways.

17 upcoming dates

Excel Level 3

This course will benefit those who are already up to speed with Microsoft Excel but would now like to automate some common tasks and apply advanced analysis techniques to more complex data sets. This Excel course is aimed at anyone desiring to gain the skills necessary to create macros, audit and analyse worksheet data, create Excel PivotTables and Excel PivotCharts, use lookup tables and import and export data.

13 upcoming dates

Excel to Power BI: Data Preparation Essentials

This practical, hands-on course is designed for Excel users who want to prepare their data effectively for use in Power BI Desktop. Delegates will learn how to structure, clean, and optimise Excel data so it can be imported, modelled, and visualised seamlessly in Power BI. By the end of the day, participants will understand the key differences between Excel and Power BI data handling, and will be confident in applying best practices that reduce errors, improve efficiency, and create a solid foundation for insightful reporting.

Dates on request

Finance for Non-Finance Managers

This hands on one day course is designed to introduce managers and business owners who do not have a background in finance to the financial reports, concepts and terminology which they are likely to come across in business management.

3 upcoming dates

Google Ads Advanced

Do you want to take your knowledge of Google Adwords to a higher level and learn to manage your account (or other peoples) like a professional.

Dates on request

Google Ads Introduction

Learn to devise and create clickable and profitable Google Ads.

2 upcoming dates

Google Analytics Essentials - GA4

Knowing how people and customers interact with your websites and mobile applications can provide potent insights into how well the messages, pages, and other content on your website is received. By monitoring, tracking, and analysing visitors to your website and their activities on your website, you can draw conclusions about the effectiveness of your site content, promotions, and advertising campaigns and technical details such as site architecture and navigation.

2 upcoming dates

Google Docs

Quickly learn how to create and edit a document using Google Docs. Even better, multiple people can work at the same time, you can see people’s changes as they make them, and every change is saved automatically.

5 upcoming dates

Google Forms

During this course you will discover how to use Google Forms to build surveys, measure success, administer quizzes, and more.

Dates on request

Google Keep

Google Keep allows you to quickly capture ideas, create lists, and take notes. And more importantly, you can view, manipulate, and use your data instantly and share it with anyone.

Dates on request

Google Sheets Level 1

Google Sheets is a spreadsheet program that can be used for storing, organising and manipulating data.

7 upcoming dates

Google Sheets Level 2

In Google Sheets Level 1, delegates created, edited, formatted, and printed basic spreadsheets. This course will enable delegates to streamline repetitive tasks and display spreadsheet data in more visually effective ways. The target delegates for this course are those who desire to gain the skills necessary to create spreadsheets from scratch using more advanced functions and formulas, sort and filter data, analyse data and present data in visual and vibrant ways.

6 upcoming dates

Google Slides

This course is aimed at those new to Google Slides, or who have limited knowledge of the package. During this course delegates will explore the Slides environment and create presentations.

5 upcoming dates

Google Web Designer - Build Web Banners

This one day course uses the free Google Web Designer tool and is ideal for designers who are looking to create web ads and animated online content without the need to learn to write code. Using an intuitive, design focused interface we teach you how to create banners, animate your content, work with 3d tools, adjust content, and lots more.

3 upcoming dates

Google Workspace Essentials

The course is an introduction to Google Workspace. It will help users format, manage and present data effectively and improve workflow and team collaboration.

Dates on request

Handling an Employee Grievance

Dates on request

HR Essentials

This course is aimed at staff within organisations who possess very little formal knowledge of personnel management but have a level of responsibility for it. The course is intended to raise awareness and understanding of the main areas of involvement.

6 upcoming dates

HTML & CSS Modern, Responsive Websites

HTML & CSS are the fundamental building blocks of the web. This course is designed to provide delegates with the knowledge and skills necessary to build and deploy stylish, accessible websites that look good on any device.

Dates on request

HTML and CSS Introduction

HTML & CSS are the fundamental building blocks of the web. This course is designed to provide delegates with the fundamental knowledge and skills necessary to build simple web pages. It further serves to provide a platform for further learning both in HTML and CSS, and JavaScript.

Dates on request

Interviewing Skills

This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.

1 upcoming date

Introduction to New Outlook

This course provides a 3 hour training session introducing you to the new version of Microsoft Outlook. Participants will learn about the new environment for managing emails, calendars, contacts, and tasks efficiently. By the end of the course, learners will be able to navigate the new interface with confidence and leverage Outlook's functionalities through this new interface.

7 upcoming dates

Introduction to Supervisory Management

This course is designed for supervisors and first line managers who are new to their roles.

3 upcoming dates

Leadership and Management Development Programme

This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.

Dates on request

Leading a Team

Dates on request

Leading People Through Change

Dates on request

Managing a Disciplinary Procedure

Dates on request

Managing Capability

Dates on request

Managing Difficult Conversations

This course covers how to prepare in advance of a difficult conversation. You will gain useful techniques, strategies and tips to help make the conversation more productive and less daunting.

4 upcoming dates

Managing Disability and Supporting Employees with Disabilities and Long-term Health Conditions

Dates on request

Managing Employee Mental Well-being - Managing Stress in Others

The aim of this course is to identify stress in self and others and what we can do to manage this that promotes a positive health and wellbeing culture at work.

1 upcoming date

Managing Meetings

A well run meeting can solve problems, encourage consensus, generate action and develop team spirit. However, meetings that are managed incorrectly can lead to frustrating results such as lengthy deliberations and/or inconclusive outcomes. This course will help delegates understand how to keep a meeting efficient and beneficial for all involved.

Dates on request

Managing Performance Effectively

Dates on request

Managing Remote Teams and Hybrid Working

This course provides managers and team leaders with the skills and strategies to effectively manage remote and hybrid teams. It focuses on communication, trust-building, performance management, and creating an inclusive culture where both remote and on-site employees can thrive. Through practical tools, case studies, and interactive discussion, delegates will gain confidence in leading flexible teams while maintaining productivity, engagement, and wellbeing.

5 upcoming dates

MapInfo Expert - 64 Bit

We offer Mapinfo training on a private course basis only. This course is not available as a public scheduled event.

Dates on request

MapInfo Standard - 64 Bit

We offer MapInfo training on a private course basis only. This course is not available as a public scheduled event.

Dates on request

Mental Health Awareness

This course is available as either an online or face-to-face training session.

Dates on request

Mental Health First Aider

Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits.

Dates on request

Mental Health for Managers and Leaders

This course has been designed to provide managers and leaders with the knowledge and confidence to understand common Mental Health issues, spot the signs of Mental Ill Health and how to fully support an individual who is in distress or crisis, while managing own well-being.

Dates on request

Microsoft 365 Copilot for Business Users - Introduction

This one-day course is designed to help business users understand the basics of Microsoft Copilot for Microsoft 365, a productivity tool that uses artificial intelligence to provide real-time intelligent assistance within Microsoft 365 productivity apps including Word, Excel, PowerPoint, Teams and Outlook. It is designed to transform productivity, creativity, collaboration for users, teams and organisations.

8 upcoming dates

Microsoft Forms Essentials in Office 365

This Microsoft Forms Essentials course covers how Forms, SharePoint and Power Automate integrate into data collection and storage solutions in Office 365.

1 upcoming date

Microsoft Forms, SharePoint and Power Automate Essentials

This course covers how Forms, SharePoint and Power Automate integrate into data collection and storage solutions in Office 365.

Dates on request

Microsoft Loop Essential

This one-day Microsoft Loop course shows delegates how to streamline collaboration by bringing content, conversations, and tasks together in one place. It helps teams improve communication, manage projects more efficiently, and work more effectively within Microsoft 365.

Dates on request

Microsoft Planner Premium

During this course delegates will learn how to create, manage, and track personal and team plans, integrate tasks with goals, and visually monitor progress using the enhanced features available in Microsoft Planner Premium. You will also learn how to integrate Planner with other Microsoft 365 apps, such as Outlook, Teams, and To-Do, to enhance your productivity and workflow.

2 upcoming dates

Microsoft Power Apps and Power Automate Essentials

Are you ready to unlock the potential of the Power Platform? Our beginner-friendly course will empower you to build applications using Microsoft’s powerful suite of tools. Whether you’re a non-technical enthusiast or a budding developer this course is tailored for you.

10 upcoming dates

Microsoft Power BI Complete

This 4-day course is intended for anyone new to designing and implementing self-service business intelligence solutions with Microsoft Power BI Desktop and the Power BI Service. The course structure is very comprehensive and provides a total immersion in the subject matter. The training is delivered with plenty of illustrated examples and augmented with practical hands-on exercises to enhance the learning experience. Also, as Power BI is continually evolving, this course is regularly reviewed and updated to keep the content as fresh and relevant as possible, thus ensuring maximum productivity from the learning experience. Due to the very comprehensive nature of this course, the content delivered may vary depending on new and updated features, and client requirements.

32 upcoming dates

Microsoft Power BI Desktop

Power BI Desktop is part of the suite of tools from Microsoft which enable data to be analysed and published from a variety of sources.

17 upcoming dates

Microsoft Power BI Getting Started

Power BI Desktop is part of the suite of tools from Microsoft which enable data to be analysed and published from a variety of sources.

11 upcoming dates

Microsoft Project Essentials

This two day course is designed for individuals who will use Microsoft Project as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.

14 upcoming dates

Microsoft Sway

Microsoft Sway is a presentation program that allows you to create interactive reports, stories, presentations and more

Dates on request

Microsoft Teams in Office 365 Essentials

This course is for users wishing to acquaint themselves with the basic features of Microsoft Teams in Office 365. The course stresses the role of Teams, Channels, Files, Meetings and Chat.

Dates on request

Minute Taking

Minutes are a vital method of recording information and capturing thoughts and ideas. It is important that this becomes an easy process. This Minute Taking course illustrates the various stages of minute taking and covers invaluable techniques.

3 upcoming dates

Motivating Employees

Motivated employees who are satisfied, sufficiently challenged and contributing to organisational goals are vital to organisational success. More than monetary compensation is required for employees to be truly motivated. This course shows managers how to maintain a high level of employee motivation.

Dates on request

Negotiating and Influencing Skills

When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act?

4 upcoming dates

Office 365 Expert - 365 Small Business or Enterprises

This Microsoft Office 365 course is aimed at the Office 365 user wishing to manage their Office 365 Tenancy and the major Applications within it as well as automating business processes in Office 365.

4 upcoming dates

Office 365 Intermediate - 365 Small Business or Enterprises

This course is aimed at those wishing to setup Office 365 and keep it running.

Dates on request

Office 365 Introduction - 365 Small Business or Enterprises

This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365. The course stresses the role of Outlook as an "All in One" messaging, SharePoint for Team collaboration and Lync 2010 for unified communications.

2 upcoming dates

Office 365 User Essentials

This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365. The course covers the role of using the Office Online Applications to create, edit, comment and share documents.

Dates on request

OneDrive Essentials

This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365 and OneDrive for Business. The course stresses the role of OneDrive for Business as a document storage location and how it is used by Office and Outlook.

Dates on request

OneNote Essentials

In OneNote, notebooks never run out of paper. Notes are easy to organize, print, and share, and you can search and find important information quickly, even if you forget where you've originally captured it. Best of all, your notebooks are stored online so you can easily get to them on any of your mobile devices.

Dates on request

Outlook - Working more Efficiently

This course is aimed at those who are already using Microsoft Outlook but want to work more efficiently.

Dates on request

Outlook - Working more Efficiently

Do you find email a helpful tool or a frustrating chore? This course is intended to help you develop an effective email strategy.

Dates on request

Outlook Essentials

Many of us use Outlook every day but that doesn't mean you're getting the most out of it. As the versions progress new features are introduced and there are also some hidden features too that you wouldn't stumble across unless you went looking for them. This course will help you work better, faster and more efficiently ensuring you get the most out of Microsoft Outlook.

Dates on request

Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.

5 upcoming dates

PowerPoint Essentials

This course is aimed at those new to PowerPoint, or who have limited knowledge of the package. During this course delegates will explore the PowerPoint environment and create presentations.

7 upcoming dates

Presentation Skills

This interactive workshop enables delegates to develop and refine their presentation and public speaking techniques.

6 upcoming dates

Prezi - Creating Professional Presentations

Many are leaving PowerPoint behind and using the new Prezi Next software for business presentations. Prezi helps you create exciting, professional and colourful presentations, using both a blank canvas and fully customisable presentation templates. You can insert and customise text, colour schemes, images and videos as well as create your own videos.

Dates on request

Primavera P6 Essentials

The aim of this course is to take delegates through a project life cycle, including planning through to execution. From adding activities, assigning resources and creating baselines.

Dates on request

Project Management Essentials

This two day project management course covers the theory of managing a project. Anyone who needs to plan projects as a core or significant part of their job will benefit from attending.

10 upcoming dates

Project Management Essentials in a Day

This course is aimed at people getting started in managing projects, this interactive, virtual course will give you the key processes and basic techniques of project management with the opportunity to apply your learning to your own projects.

1 upcoming date

Recruitment and Selection

Dates on request

Redefining PowerPoint - Design - Create & Present with Impact

This course is aimed at those already familiar with PowerPoint. During this course delegates will go beyond using the standard layouts and designs offered by PowerPoint, to creating their own designs.

3 upcoming dates

Sage Accounts Additional Workshops

We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.

Dates on request

Sage Accounts Level 1

We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.

Dates on request

Sage Accounts Level 2

We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.

Dates on request

Sage Payroll

We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.

Dates on request

SharePoint and Teams Overview

Dates on request

SharePoint Editor

This course is designed to familiarise the SharePoint Site user with the basics of its operation. In addition, creation of simple content types and Office integration are covered.

Dates on request

SharePoint Intranet

This course is designed to give an overview of the design, building and delivery process of an Intranet designed in SharePoint Online

1 upcoming date

SharePoint User

This course is designed to familiarise the SharePoint Site user with the basics of its operation. In addition, creation of simple content types and Office integration are covered.

1 upcoming date

Social Media Marketing Advanced

Dates on request

Social Media Marketing Introduction

Discover everything you need to know about creating a social media marketing strategy.

Dates on request

Stepping up to Management

Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.

2 upcoming dates

Stress Management and Powering up Your Mental Resilience

All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.

Dates on request

Team Day

The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.

Dates on request

Telephone Skills

Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.

4 upcoming dates

The Compassionate Mindset

The purpose of this course is to understand the meaning of compassion and compassion fatigue that will support us to build and maintain compassion in times of change and uncertainty.

Dates on request

The Resilient Mindset

The aim of this workshop is to provide managers and leaders with the knowledge and confidence to understand the Resilient Mindset and build resilience in times of change and uncertainty.

Dates on request

TikTok for Business

Dates on request

Time Management

Time can only be used once. This course teaches delegates how to manage time effectively. It helps delegates keep priorities in focus and avoid time wasting. The course is interactive and includes a high level of delegate participation.

2 upcoming dates

Train the Trainer – Training Skills for the Workplace

People benefit from training that's well organised and implemented, and the key to successful training is the trainer. Only a trainer who is properly skilled can maximise the learning opportunity. This course is highly interactive and requires attendees to give brief presentations and lessons to the other delegates.

2 upcoming dates

Train the Trainer (2 day)

This highly interactive 2-day course covers the basic training principles required to design and deliver courses on a one-to-one and group basis. This basic training skills course is aimed at those who are new to training, experienced trainers who want to review their current performance as trainers, or managers wanting to develop their staff.

4 upcoming dates

VBA Essentials using Access

This course is aimed at those who would like to develop their skills and knowledge of VBA programming in Access application development.

Dates on request

VBA Essentials using Microsoft Excel

This course is aimed at those people who find they have reached their limit with the menu items of Excel and need to modify Excel to be better suited to their environment, by creating their own functions and procedures.

10 upcoming dates

VBA using Word

This course is designed to help experienced Word users automate common tasks and create end user systems. The user does not have to be a programmer to benefit from this course but any programming experience will be of value

Dates on request

Visio Essentials

Visio provides a dedicated, familiar, Microsoft drawing environment, complete with a broad range of templates, shapes, and sophisticated tools designed to make creating a wide variety of business and technical diagrams easy, giving business and technical users the power to visualise and communicate ideas, information, and systems.

Dates on request

Word Advanced

This Word course covers the advanced features of Microsoft Word for delegates who need to work with forms, large or complex documents, and sharing documents among multiple team members.

8 upcoming dates

Word Essentials

This course is for delegates who want to learn to be more productive with Microsoft Word. Delegates will learn how to use the essential day to day functions of Word including how to create and edit documents and use character and paragraph formatting. Delegates will also be shown ways to ensure word documents are consistent and engaging using headers and footers, SmartArt and many other design features.

6 upcoming dates

Youth Mental Health First Aid

Dates on request

Crystal Training for Stoke on Trent

What delegates say

Crystal Courses for Stoke on Trent

Private Courses for Stoke on Trent

Public Scheduled Courses

Search courses

Can't find exactly what you need?

Why train with us

Vendors

Most Popular

Personal Development

View the Course Schedule

Book

Most Popular Scheduled Courses

Course Information

About Us

Contact