Course Overview

This course is aimed at those who are already using Microsoft Outlook but want to work more efficiently.Do you find email a helpful tool or a frustrating chore? This course is intended to help you develop an effective email strategy.

You’ll develop techniques for keeping your email clean so that incoming mail isn’t missed. And find important emails in the future.

Prerequisites

• • Delegates must already be using Outlook and be comfortable sending and reading emails and opening and saving attachments.

Course Content

• Calendar

  Explore the Outlook Calendar
  Respond to a meeting request
  Difference between Accept Reject Tentative
  Schedule and Edit an appointment
  Arrange a meeting with other people
  Booking a room (if applicable)
  Reply to a meeting request
  Propose a new meeting time
  How Outlook interacts with Microsoft Teams
  Entering appointment details
  Creating recurring appointments
  Marking time as free or busy etc.
  Reserving calendar time for tasks
  Adding travel time - using appointments to mark out and marking time as busy

• Speeding up Emails

  Setting up a signature and multiple signatures
  Using AutoCorrect and Quick Steps
  Creating a signature QuickPart
  Use quick parts for repetitive emails
  Delivery and Read Receipts - do not use
  Inserting a screenshot

• Working with Contacts (as a user)

  Add edit and delete a contact
  Sort and find contacts - Global address book
  Managing and sharing contacts
  Create Contact Groups (distribution list)
  Using the People Pane

• Inbox Management

  Are you a deleter or a hoarder?
  Would working towards ‘Inbox Zero’ work for you?
  Figure out your inbox management strategy: understand the built-in folders and create some of your own.
  Use the searching and sort tools more effectively.
  Find important emails quickly by using Flags and Categories and generating a Task list.
  Use some of the automatic inbuilt tools to speed up filing (Rules and Quick steps).
  Learn some of Outlook’s message options such as delaying emails or directing replies elsewhere.

Included with this course

• • Comprehensive course materials and exercises