Reset your passwordTo start, please enter your username
Reset your passwordIf an account exists using the username you entered, you will receive an email with a reset code, please use this to reset your password.
Please check your spam folder or call us on 0191 377 8377 if you have trouble finding your reset code.
Cookies are small text files that are stored on your computer, phone, tablet or other web enabled device when you visit a website.
We use the following cookies linked to analytics:
_ga, __gat_gtag_UA_845645_1 and _gid
Our cookies do not store private data or data that can identify you personally.
Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
Public scheduled prices per delegate. All prices +VAT
<
>
Private Courses:
Please contact us for a quote
You don't seem to have any favourites stored yet.
To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
Please note if you delete your cookies, your favourites will disappear.
You don't seem to have any favourites stored yet.
To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
Please note if you delete your cookies, your favourites will disappear.
"Enjoyable and very useful day course, Excel confidence has improved markedly already! "
P.T. South Tyneside Council, Excel Level 2
"Very satisfied with this training, would recommend it! The presenter was very professional and friendly! "
A. , Excel Level 2
"Loved it! "
F.W. , Excel Level 2
"Thank you very much very helpful training. Great environment and lovely lunch. "
S. DTV CRC, Microsoft Project Essentials
Following this training what are you going to do differently
"I am going to spend more time on preparation and practice "
B.J. Greencore Group, Train the Trainer Training Skills for the Workplace
"Would thoroughly recommend this course. I feel much more confident to now use MS Project for the benefit of my company. "
A.R. Adler Allan, Microsoft Project Essentials
What were the most useful aspects of the course
"Dealing with customers "
S.O. SSAIB, Telephone Skills
"Very pleased with the course, trainer ensured we all had understanding before moving on "
T. Westrock, VBA Essentials using Excel
"I know how to do formula's now so that's really going to help me day to day. I also know lots of short cuts now too. "
L.D. , Excel Level 1 Essentials
"All aspects of the training were valuable "
D.T. Watmos, Outlook Overview and MS Teams for Hosts
Which part of the course did you find particularly valuable
"All of it each topic gave great insight and I learnt things I didn't know before "
L.K. XPS Pensions Group, Train the Trainer Training Skills for the Workplace
"I enjoyed everything as it was very helpful and informative "
H.M. , Excel Level 1 Essentials
Following this training what are you going to do differently
"Too much to mention "
J.R. James Jones and Sons Ltd, Excel Level 1 Essentials
"For me, this was one of the best training courses I have attended, in my whole career. It was pitched at exactly the right level and covered all of the things I need to know to get me up and running with Power BI. The trainer was excellent. I'll be recommending this course to other BI colleagues. "
P.M. NHS North Tyneside CCG, Microsoft Power BI Desktop
Which part of the course did you find particularly valuable
"Learning how to set up various working calendars to interlink with a project and creating visuals for reporting on the project. "
F.W. Nissan, Microsoft Project Essentials
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
"Enjoyable and very useful day course, Excel confidence has improved markedly already!"
P.T. South Tyneside Council, Excel Level 2
"Very satisfied with this training, would recommend it! The presenter was very professional and friendly!"
A. , Excel Level 2
"Loved it!"
F.W. , Excel Level 2
"Thank you very much very helpful training. Great environment and lovely lunch."
S. DTV CRC, Microsoft Project Essentials
Following this training what are you going to do differently
"I am going to spend more time on preparation and practice"
B.J. Greencore Group, Train the Trainer Training Skills for the Workplace
"Would thoroughly recommend this course. I feel much more confident to now use MS Project for the benefit of my company."
A.R. Adler Allan, Microsoft Project Essentials
What were the most useful aspects of the course
"Dealing with customers"
S.O. SSAIB, Telephone Skills
"Very pleased with the course, trainer ensured we all had understanding before moving on"
T. Westrock, VBA Essentials using Excel
"I know how to do formula's now so that's really going to help me day to day. I also know lots of short cuts now too."
L.D. , Excel Level 1 Essentials
"All aspects of the training were valuable"
D.T. Watmos, Outlook Overview and MS Teams for Hosts
Which part of the course did you find particularly valuable
"All of it each topic gave great insight and I learnt things I didn't know before "
L.K. XPS Pensions Group, Train the Trainer Training Skills for the Workplace
"I enjoyed everything as it was very helpful and informative"
H.M. , Excel Level 1 Essentials
Following this training what are you going to do differently
"Too much to mention"
J.R. James Jones and Sons Ltd, Excel Level 1 Essentials
"For me, this was one of the best training courses I have attended, in my whole career. It was pitched at exactly the right level and covered all of the things I need to know to get me up and running with Power BI. The trainer was excellent. I'll be recommending this course to other BI colleagues."
P.M. NHS North Tyneside CCG, Microsoft Power BI Desktop
Which part of the course did you find particularly valuable
"Learning how to set up various working calendars to interlink with a project and creating visuals for reporting on the project."
F.W. Nissan, Microsoft Project Essentials
Why IT Training Solutions?
Friendly,
knowledgeable
trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of
training locations
100% trainer led
Over 30 years experience training
Your Course Portal
Access your course materials online via your own personal training account*.
We provide ITIL training in Leeds, our ITIL Training can be available as scheduled or private training, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Training would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Training
Private Training the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Training
Scheduled Training easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in Leeds, we can provide private, or onsite, training for you in your location. One way or another, contact us to let us know how we can help or to book your training.
Leeds is set in the beautiful Yorkshire countryside and is the financial, cultural and commercial heart of West Yorkshire, having become the largest city in the Yorkshire and Humber region. As a city, Leeds has seen a remarkable growth rate for private-sector jobs and therefore has a great demand for IT and personal development skills. Flexible Itil training courses have been in high demand in and around Leeds as many organisations expand and diversify throughout the region. In response to this demand for Itil training, we have developed online and classroom Itil training courses which are now available in Leeds. Both online and classroom Itil courses contain the same content.
You can contact us on 0191 377 8377 to discuss your Itil training in Leeds, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
This site requires JavaScript - JavaScript is currently disabled on your device, please be aware that certain functionality may not work until you enable JavaScript.