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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
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"I enjoyed the course and it was very insightful. "
M.B. Rowen Homes, Excel Essentials
Following this training what are you going to do differently
"I will be reviewing the excel spreadsheets that I use on a regular basis to see how I can improve them by using different formulas "
C.P. , Excel Level 2
"Everything was useful and delivered very well. "
B.W. Tyne Wear Fire Rescue Service, Excel Level 2
"Everything was great, including the lunch that was provided. "
K.G. Royal IHC, VBA Essentials using Excel
Following this training what are you going to do differently
"Focus on training to ensure the tools are there to improve the team. Look at training requirements. "
M.W. Murray Plate Group Ltd, Stepping up to Management
"The course was very informative and engaging "
R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
"Great facilities and really helpful trainer "
V.P. MGL, Microsoft Power BI Desktop
"I will make some graphics myself rather than searching online and trying to edit those online. It will be much quicker for me just to make the visual I need. "
G.A. Karbon homes, Adobe Illustrator Level 2
"Excellent delivery. Very motivating. "
T.B. Van Leeuwen, Negotiating and Influencing Skills
Which part of the course did you find particularly valuable
"Learned some quick, simple ways that I didn't know were there "
C.P. Egger Uk, Excel Level 2
"[The trainer] was very knowledgeable, engaging and approachable. The course was very well put together, the content was suitable for someone with little VBASIC knowledge "
L.W. CPI, VBA Essentials using Excel
"Very useful and information meaningful. Great answers to questions thrown out during the session "
B. Nobiauk, Microsoft Forms Essentials in Office 365
K.H. Alnwick Medical Group, Coaching and Mentoring
How would you rate the course content overall
"Given very helpful and useful guidance "
S.O. Railway Housing Association, Customer Care Dealing with Difficult and Aggressive Behaviour
"Enjoyable and very useful day course, Excel confidence has improved markedly already! "
P.T. South Tyneside Council, Excel Level 2
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
"I enjoyed the course and it was very insightful."
M.B. Rowen Homes, Excel Essentials
Following this training what are you going to do differently
"I will be reviewing the excel spreadsheets that I use on a regular basis to see how I can improve them by using different formulas"
C.P. , Excel Level 2
"Everything was useful and delivered very well."
B.W. Tyne Wear Fire Rescue Service, Excel Level 2
"Everything was great, including the lunch that was provided."
K.G. Royal IHC, VBA Essentials using Excel
Following this training what are you going to do differently
"Focus on training to ensure the tools are there to improve the team. Look at training requirements."
M.W. Murray Plate Group Ltd, Stepping up to Management
"The course was very informative and engaging"
R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
"Great facilities and really helpful trainer"
V.P. MGL, Microsoft Power BI Desktop
"I will make some graphics myself rather than searching online and trying to edit those online. It will be much quicker for me just to make the visual I need."
G.A. Karbon homes, Adobe Illustrator Level 2
"Excellent delivery. Very motivating."
T.B. Van Leeuwen, Negotiating and Influencing Skills
Which part of the course did you find particularly valuable
"Learned some quick, simple ways that I didn't know were there"
C.P. Egger Uk, Excel Level 2
"[The trainer] was very knowledgeable, engaging and approachable. The course was very well put together, the content was suitable for someone with little VBASIC knowledge"
L.W. CPI, VBA Essentials using Excel
"Very useful and information meaningful. Great answers to questions thrown out during the session"
B. Nobiauk, Microsoft Forms Essentials in Office 365
We provide ITIL training in London, our ITIL Training can be available as scheduled or private training, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Training would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Training
Private Training the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Training
Scheduled Training easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in London, we can provide private, or onsite, training for you in your location. One way or another, contact us to let us know how we can help or to book your training.
London is a modern city with excellent transport links and a variety of museums, parks and attractions. A varied range of career opportunities open up in London every year as the need arises. The financial district of London exerts a large influence worldwide and is known for its diversity.
A number of leading educational institutions are located in and around London including universities based on economics, languages, arts, drama and many other areas. When it comes to learning Itil, short Itil courses are available in London to help you brush up your skills or learn something completely new.
We provide Itil courses both online, at our training venues and at our clients’ venues in London.
Whilst transport links are numerous, we understand that you may need to be trained in a short time frame, thus enabling you to learn what you need easily and hassle-free. For this reason, we offer tutor-led virtual Itil courses via applications such as Zoom or Teams, which means you can benefit from your Itil training wherever you are in London. Don’t worry if you haven’t used these tools before, we will help you get set up so you can fully benefit from your course.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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