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Overview:
Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
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Please note if you delete your cookies, your favourites will disappear.
Following this training what are you going to do differently
"Use Excel in different and easier ways "
P.C. CMR UK Ltd, Excel Level 2
"I enjoyed it. "
J.C. Lincolnshire Housing Partnership, Document Storage in Microsoft Office 365
Following this training what are you going to do differently
"Put the principles into practice autosum named ranges pivot tables "
B.R.H. Quorn Foods, Excel Level 3
Are there any aspects of the course which you feel require improvement
"No, it was really good! "
V.K. Blue Phoenix UK LTD, Excel Level 2
Following this training what are you going to do differently
"I now want to take on more challenges and improve the documents I produce. "
A.M. PX Group, Word Advanced Features
"Really enjoyed the training and found it useful. "
K.M. Durham County Council, Microsoft Power BI Desktop
"Excellent course "
R.D. Sintons Law, Adobe Photoshop Level 1
"This course has been very valuable and I will take the information and skills to use at work. Would recommend this course to others. "
A.M. PX Group, Business and Report Writing Skills
"I thought [the trainer] was very patient and helped the less able candidates on our course ie me! Thank you. "
C.L. South Tyneside Sunderland NHSFT, Excel Level 2
Following this training what are you going to do differently
"It will speed up my work with spreadsheets "
A.R. S Sheard Son Limited, Excel Level 3
"Very valuable and practical information. Helped develop team work "
A.M. Tyne Health, HR Essentials
Which part of the course did you find particularly valuable
"The whole course was great, really helpful. Nothing was too much to ask Moira. "
H.S. Department for International Trade, Adobe In Design Level 1
"The tutor was excellent, patient and clear "
S.D. Ground Control, Excel Level 3
"Enjoyed it thank you "
W.K. TopSpec Equine Ltd, Word Essentials
"Auto Correct this will really help me. "
S.G. Burnetts Solicitors, Word Advanced Features
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
We provide phone training in London, our phone Training can be available as scheduled or private training, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Training would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Training
Private Training the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Training
Scheduled Training easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for phone in London, we can provide private, or onsite, training for you in your location. One way or another, contact us to let us know how we can help or to book your training.
London is a modern city with excellent transport links and a variety of museums, parks and attractions. A varied range of career opportunities open up in London every year as the need arises. The financial district of London exerts a large influence worldwide and is known for its diversity.
A number of leading educational institutions are located in and around London including universities based on economics, languages, arts, drama and many other areas. When it comes to learning Phone, short Phone courses are available in London to help you brush up your skills or learn something completely new.
We provide Phone courses both online, at our training venues and at our clients’ venues in London.
Whilst transport links are numerous, we understand that you may need to be trained in a short time frame, thus enabling you to learn what you need easily and hassle-free. For this reason, we offer tutor-led virtual Phone courses via applications such as Zoom or Teams, which means you can benefit from your Phone training wherever you are in London. Don’t worry if you haven’t used these tools before, we will help you get set up so you can fully benefit from your course.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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