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Phone Training Courses in Morley

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Following this training what are you going to do differently "Tidy up the current spreadsheets that I use using the new features that I have learnt. Will help me with my KPIs. "

C.G. Vehicle Lease and Service Ltd, Excel Level 2

Would it be possible to use your feedback in our marketing we only use your initials and organisation name "My second Excel course it has made a huge difference to how I present data "

J.S. STC, Excel Level 2

"Very useful training for the role out of our project cost control and resource planning initiatives. "

S.H. DeepOcean, Microsoft Project Essentials

Please select the words that best describe your learning experience "for someone who hasn't used computers much this was a great help "

G.H. universal wolf, Excel Level 1 Essentials

"[The trainer] was very professional and great at explaining the various areas of the course. "

J.H. Alnwick Medical Group, Coaching and Mentoring

"I found all aspects of the course valuable as I learned something from each section. "

D.H. , Excel Level 2

"I found the course really helpful and interesting "

J.L. Rowen Group Ltd, Excel Essentials

What were the most useful aspects of the course "Practical work recommendations that can be applied in the office. "

M.S. Great North Air Ambulance Service, Time Management

"All aspects of the training were valuable "

D.T. Watmos, Outlook Overview and MS Teams for Hosts

Following this training what are you going to do differently "Work more efficiently using shortcuts and saving time "

B.S. Egger UK Ltd, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "Knowledge on different scenarios. Knowledge from the trainer. Ability to be more confident at work. "

T.W. Cirrus Environmental Solutions Ltd, HR Essentials

Following this training what are you going to do differently "I can work differently and efficiently "

I.M. , Excel Level 3

"Good trainer and very clued up on subject "

H.G. Vantec, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

"Very good course "

B.S. Adler and Allan ltd, Microsoft Project Essentials

"Very enjoyable and a very proactive and easy training session. "

D.B. James Jones and Son Ltd, Excel Level 2

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

Following this training what are you going to do differently "Tidy up the current spreadsheets that I use using the new features that I have learnt. Will help me with my KPIs."

C.G. Vehicle Lease and Service Ltd, Excel Level 2

Would it be possible to use your feedback in our marketing we only use your initials and organisation name "My second Excel course it has made a huge difference to how I present data"

J.S. STC, Excel Level 2

"Very useful training for the role out of our project cost control and resource planning initiatives."

S.H. DeepOcean, Microsoft Project Essentials

Please select the words that best describe your learning experience "for someone who hasn't used computers much this was a great help"

G.H. universal wolf, Excel Level 1 Essentials

"[The trainer] was very professional and great at explaining the various areas of the course."

J.H. Alnwick Medical Group, Coaching and Mentoring

"I found all aspects of the course valuable as I learned something from each section."

D.H. , Excel Level 2

"I found the course really helpful and interesting"

J.L. Rowen Group Ltd, Excel Essentials

What were the most useful aspects of the course "Practical work recommendations that can be applied in the office."

M.S. Great North Air Ambulance Service, Time Management

"All aspects of the training were valuable"

D.T. Watmos, Outlook Overview and MS Teams for Hosts

Following this training what are you going to do differently "Work more efficiently using shortcuts and saving time "

B.S. Egger UK Ltd, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "Knowledge on different scenarios. Knowledge from the trainer. Ability to be more confident at work."

T.W. Cirrus Environmental Solutions Ltd, HR Essentials

Following this training what are you going to do differently "I can work differently and efficiently"

I.M. , Excel Level 3

"Good trainer and very clued up on subject"

H.G. Vantec, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

"Very good course"

B.S. Adler and Allan ltd, Microsoft Project Essentials

"Very enjoyable and a very proactive and easy training session. "

D.B. James Jones and Son Ltd, Excel Level 2

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
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More information on phone in Morley

We provide phone courses in Morley, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Morley, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Morley, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Morley

More information on phone in Morley

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)