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Overview:
Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
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Following this training what are you going to do differently
"Perform the majority of data manipulation within Power BI rather than within the data source itself. "
C.L. Paragon Customer Communications, Microsoft Power BI Desktop
Which part of the course did you find particularly valuable
"Picture insertion repositioning with text "
A.P. Teesworks SC, Word Essentials
Following this training what are you going to do differently
"Create more accurate project plans. "
M.C. Taylormade Timber, Microsoft Project Essentials
Following this training what are you going to do differently
"Tidy up the current spreadsheets that I use using the new features that I have learnt. Will help me with my KPIs. "
C.G. Vehicle Lease and Service Ltd, Excel Level 2
Following this training what are you going to do differently
"Pay more attention to my training structure "
A.W. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace
"Loved it! "
F.W. , Excel Level 2
Following this training what are you going to do differently
"Feel more comfortable using Excel at work "
Following this training what are you going to do differently
"Will be leading the effort to replace a large number of reports currently done in Excel with Power BI variants to better present the data, and make reproduction far faster. "
T.W. Network Rail, Microsoft Power BI Desktop
"[The trainer] was very patient, and very helpful "
L.F. Durham County Council, Microsoft Power BI Desktop
Which part of the course did you find particularly valuable
"All of it each topic gave great insight and I learnt things I didn't know before "
L.K. XPS Pensions Group, Train the Trainer Training Skills for the Workplace
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
Following this training what are you going to do differently
"Perform the majority of data manipulation within Power BI rather than within the data source itself."
C.L. Paragon Customer Communications, Microsoft Power BI Desktop
Which part of the course did you find particularly valuable
"Picture insertion repositioning with text"
A.P. Teesworks SC, Word Essentials
Following this training what are you going to do differently
"Create more accurate project plans."
M.C. Taylormade Timber, Microsoft Project Essentials
Following this training what are you going to do differently
"Tidy up the current spreadsheets that I use using the new features that I have learnt. Will help me with my KPIs."
C.G. Vehicle Lease and Service Ltd, Excel Level 2
Following this training what are you going to do differently
"Pay more attention to my training structure "
A.W. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace
"Loved it!"
F.W. , Excel Level 2
Following this training what are you going to do differently
"Feel more comfortable using Excel at work"
Following this training what are you going to do differently
"Will be leading the effort to replace a large number of reports currently done in Excel with Power BI variants to better present the data, and make reproduction far faster."
T.W. Network Rail, Microsoft Power BI Desktop
"[The trainer] was very patient, and very helpful"
L.F. Durham County Council, Microsoft Power BI Desktop
Which part of the course did you find particularly valuable
"All of it each topic gave great insight and I learnt things I didn't know before "
L.K. XPS Pensions Group, Train the Trainer Training Skills for the Workplace
Why IT Training Solutions?
Friendly,
knowledgeable
trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of
training locations
100% trainer led
Over 30 years experience training
Your Course Portal
Access your course materials online via your own personal training account*.
We provide phone courses in Leeds, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for phone in Leeds, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Leeds is set in the beautiful Yorkshire countryside and is the financial, cultural and commercial heart of West Yorkshire, having become the largest city in the Yorkshire and Humber region. As a city, Leeds has seen a remarkable growth rate for private-sector jobs and therefore has a great demand for IT and personal development skills. Flexible Phone training courses have been in high demand in and around Leeds as many organisations expand and diversify throughout the region. In response to this demand for Phone training, we have developed online and classroom Phone training courses which are now available in Leeds. Both online and classroom Phone courses contain the same content.
You can contact us on 0191 377 8377 to discuss your Phone training in Leeds, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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