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Overview:
Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
Public scheduled prices per delegate. All prices +VAT
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Private Courses:
Please contact us for a quote
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Following this training what are you going to do differently
"Too much to mention "
J.R. James Jones and Sons Ltd, Excel Level 1 Essentials
"All informative, but pivot tables extremely useful "
G.B. The Labour Party, Excel Level 3
"Ideal for entry level "
M.Q. Nissan, Excel Level 1 Essentials
Following this training what are you going to do differently
"We will use this to create internal KPIs dashboards "
R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
Following this training what are you going to do differently
"take less time to do everything on excel "
S.A. ASW Assurance, Excel Level 2
"Really informative, gave a good insight of how powerpoint can help to explain different ideas "
R. , Redefining PowerPoint Design Create Present with Impact
Following this training what are you going to do differently
"Use Teams effectively "
D.T. Watmos, Outlook Overview and MS Teams for Hosts
"Programming bespoke functions, familiarity of code, variety of available techniques. "
P.L. WestRock, VBA Essentials using Excel
"The course was very informative and engaging "
R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
Following this training what are you going to do differently
"Give time frames to tasks where possible. Use the grid to prioritise "
C.A. Credit Services Association, Time Management
Following this training what are you going to do differently
"going to adopt using one drive as my default storage solution "
N.D. Leeds and Yorkshire Houisng Association, OneDrive Essentials
"I very much enjoyed the training and hope I can now put it into practice. "
Z.B. NHSBSA, Microsoft Power BI Desktop
Any other comments or recommendations
"Very valuable training. Highly recommend! Trainer is insightful and patient. "
V.B. Aura North East Ltd, Adobe InDesign Level 1
"Very satisfied with this training, would recommend it! The presenter was very professional and friendly! "
A. , Excel Level 2
"Would highly recommend the course. Many thanks "
B.W. Public scheduled course, Excel Level 3
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
We provide phone courses in Leeds, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for phone in Leeds, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Leeds is set in the beautiful Yorkshire countryside and is the financial, cultural and commercial heart of West Yorkshire, having become the largest city in the Yorkshire and Humber region. As a city, Leeds has seen a remarkable growth rate for private-sector jobs and therefore has a great demand for IT and personal development skills. Flexible Phone training courses have been in high demand in and around Leeds as many organisations expand and diversify throughout the region. In response to this demand for Phone training, we have developed online and classroom Phone training courses which are now available in Leeds. Both online and classroom Phone courses contain the same content.
You can contact us on 0191 377 8377 to discuss your Phone training in Leeds, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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