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Overview:
Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
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Please note if you delete your cookies, your favourites will disappear.
Following this training what are you going to do differently
"Use many tips and tricks, use IF more, use function library within Excel. "
S.B. Education Development Trust, Excel Level 2
"Everything was fantastic "
L.R. Public scheduled course, Excel Level 3
"Enjoyable!! "
M.D. Public course, Excel Level 1 Essentials
"Very good training made a potentially monotonous topic very engaging and easy to follow "
D.V. , Excel Level 2
"Highly recommend "
R.B. , Microsoft Teams in Office 365 Essentials
"Would highly recommend the course. Many thanks "
B.W. Public scheduled course, Excel Level 3
Would it be possible to use your feedback in our marketing we only use your initials and organisation name
"Very beneficial and informative session with a subject matter expert! "
Y.B. EGGER UK, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
"I found Pivot table and splitting columns of the most use however the whole course was helpful, Adele gave me some 1 on 1 training at the end which was very good. "
M.T. UKCG, Excel Level 3
Which part of the course did you find particularly valuable
"Different ways to communicate with different types of people "
S.L. Profins Ltd, Introduction to Supervisory Management
"Great trainer learned a lot that I will be sure to remember "
S.W. Great North Air Ambulance Service, Time Management
"Very useful training for the role out of our project cost control and resource planning initiatives. "
S.H. DeepOcean, Microsoft Project Essentials
"I think the course was very well ran and was a great experience. "
"Really informative, gave a good insight of how powerpoint can help to explain different ideas "
R. , Redefining PowerPoint Design Create Present with Impact
"Great facilities and trainer "
C. The Auckland Castle Trust, Photoshop Level 1
Which part of the course did you find particularly valuable
"URL campaigns, tagging, knowing what people use the search bar for. "
A.M. South Tyneside and Sunderland NHS Foundation Trust, Google Analytics Essentials GA4
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
Following this training what are you going to do differently
"Use many tips and tricks, use IF more, use function library within Excel."
S.B. Education Development Trust, Excel Level 2
"Everything was fantastic"
L.R. Public scheduled course, Excel Level 3
"Enjoyable!!"
M.D. Public course, Excel Level 1 Essentials
"Very good training made a potentially monotonous topic very engaging and easy to follow"
D.V. , Excel Level 2
"Highly recommend"
R.B. , Microsoft Teams in Office 365 Essentials
"Would highly recommend the course. Many thanks"
B.W. Public scheduled course, Excel Level 3
Would it be possible to use your feedback in our marketing we only use your initials and organisation name
"Very beneficial and informative session with a subject matter expert!"
Y.B. EGGER UK, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
"I found Pivot table and splitting columns of the most use however the whole course was helpful, Adele gave me some 1 on 1 training at the end which was very good."
M.T. UKCG, Excel Level 3
Which part of the course did you find particularly valuable
"Different ways to communicate with different types of people"
S.L. Profins Ltd, Introduction to Supervisory Management
"Great trainer learned a lot that I will be sure to remember"
S.W. Great North Air Ambulance Service, Time Management
"Very useful training for the role out of our project cost control and resource planning initiatives."
S.H. DeepOcean, Microsoft Project Essentials
"I think the course was very well ran and was a great experience."
We provide phone training in Leeds, our phone Training can be available as scheduled or private training, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Training would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Training
Private Training the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Training
Scheduled Training easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for phone in Leeds, we can provide private, or onsite, training for you in your location. One way or another, contact us to let us know how we can help or to book your training.
Leeds is set in the beautiful Yorkshire countryside and is the financial, cultural and commercial heart of West Yorkshire, having become the largest city in the Yorkshire and Humber region. As a city, Leeds has seen a remarkable growth rate for private-sector jobs and therefore has a great demand for IT and personal development skills. Flexible Phone training courses have been in high demand in and around Leeds as many organisations expand and diversify throughout the region. In response to this demand for Phone training, we have developed online and classroom Phone training courses which are now available in Leeds. Both online and classroom Phone courses contain the same content.
You can contact us on 0191 377 8377 to discuss your Phone training in Leeds, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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