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Phone Training Courses in York

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Following this training what are you going to do differently "I am going to spend more time on preparation and practice "

B.J. Greencore Group, Train the Trainer Training Skills for the Workplace

"would definitely recommend "

L.H. Hitachi, Excel Level 1 Essentials

"Great teaching, tailored to my requirements as I already had some knowledge "

B.E. Nordem Ltd, Sage Accounts Level 1

"I enjoyed learning about graphs and tables as this will help me within my job. "

S.B. FM Coatings, Excel Level 2

"It was all very useful "

M.A. Watmos, Microsoft Office 365 Overview

"I particularly benefitted from the level of depth and explanation that went into the course step by steps. the exercisers allowed learning time to understand each module and skill. "

J.G. Hitachi, Excel Level 2

"Very good "

A.W. WATMOS, Microsoft Forms SharePoint and Power Automate Essentials

Following this training what are you going to do differently "Apply this knowledge to our SEO strategy. Reduce the file sizes of images and use the tools to help report it. "

L.C. Visit County Durham, Search Engine Optimisation

Which part of the course did you find particularly valuable "Learning short cuts and filters "

M.C. CMR UK Ltd, Excel Level 2

"Excellent course and trainer "

L.J. PX Group, Word Advanced Features

"Great course "

R.B. , Microsoft Teams in Office 365 Essentials

Following this training what are you going to do differently "Will be leading the effort to replace a large number of reports currently done in Excel with Power BI variants to better present the data, and make reproduction far faster. "

T.W. Network Rail, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "The instructor was a great communicator, went at a good pace for all to follow. Covered some good content and I feel I've learned some great new skills to bring to the job. "

L.A. Tekmar, Microsoft Project Essentials

Which part of the course did you find particularly valuable "As a new user to Power BI I found the whole course really valuable but Stuart's explaining of the 7 steps to setting up a report was especially valuable. "

J.H. NHSBSA, Microsoft Power BI Desktop

"This will help in our reporting so firstly I am going to have a practice with our own data sets and have no doubt we will use Power BI regularly as the reporting is much more impressive and I am sure the visuals will be very well received by budget managers. "

Z.B. NHSBSA, Microsoft Power BI Desktop

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

Following this training what are you going to do differently "I am going to spend more time on preparation and practice"

B.J. Greencore Group, Train the Trainer Training Skills for the Workplace

"would definitely recommend"

L.H. Hitachi, Excel Level 1 Essentials

"Great teaching, tailored to my requirements as I already had some knowledge"

B.E. Nordem Ltd, Sage Accounts Level 1

"I enjoyed learning about graphs and tables as this will help me within my job."

S.B. FM Coatings, Excel Level 2

"It was all very useful"

M.A. Watmos, Microsoft Office 365 Overview

"I particularly benefitted from the level of depth and explanation that went into the course step by steps. the exercisers allowed learning time to understand each module and skill."

J.G. Hitachi, Excel Level 2

"Very good"

A.W. WATMOS, Microsoft Forms SharePoint and Power Automate Essentials

Following this training what are you going to do differently "Apply this knowledge to our SEO strategy. Reduce the file sizes of images and use the tools to help report it."

L.C. Visit County Durham, Search Engine Optimisation

Which part of the course did you find particularly valuable "Learning short cuts and filters"

M.C. CMR UK Ltd, Excel Level 2

"Excellent course and trainer"

L.J. PX Group, Word Advanced Features

"Great course"

R.B. , Microsoft Teams in Office 365 Essentials

T.W. Network Rail, Microsoft Power BI Desktop

L.A. Tekmar, Microsoft Project Essentials

J.H. NHSBSA, Microsoft Power BI Desktop

Z.B. NHSBSA, Microsoft Power BI Desktop

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
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More information on phone in York

We provide phone courses in York, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in York, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in York, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in York

More information on phone in York

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)