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Phone Training Courses in Wharfedale

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"Overall a well structured and well presented course which was very informative "

J. ESH Construction, Microsoft Project Essentials

"Very helpful trainer who was always willing to answer any questions. "

J.C. NHS, Word Essentials

Are there any aspects of the course which you feel require improvement "No, I found it to be excellent. "

J.F. London Borough of Merton, SharePoint and Teams Overview

Following this training what are you going to do differently "take less time to do everything on excel "

S.A. ASW Assurance, Excel Level 2

"Well presented. Kept everyone engaged throughout. "

K.H. Alnwick Medical Group, Coaching and Mentoring

Which part of the course did you find particularly valuable "Tips about emails urgent and importance division. "

S.M. Contec Inc, Time Management

"The course has been of great use to me and designed at the right level for me to follow. "

A.T. Sir Robert McAlpine, Adobe InDesign Level 1

"great course and content great trainer "

D.J. Public course, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "All of it! Essential training for anyone using Excel "

B.B. Riverford, Excel Essentials

Following this training what are you going to do differently "I will be more confident and competent at compiling spreadsheets. "

I.M. Hitachi Construction Machinery Uk Ltd, Excel Level 2

"Will definitely use a lot from this course, mostly dashboards and use of formulas. "

H.H. Norseal Ltd, Excel Level 2

"Our tutor was fantastic really knowledgeable and enthusiastic "

K.J. Direct Rail Services, Minute Taking

"Really enjoyed today, I found all topics very interesting : "

F.R. Cenergist Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

Any other comments or recommendations "Excellent informative course "

L.M. HBC Vehicle Services Ltd, Customer Care Dealing with Difficult and Aggressive Behaviour

"Very professional and interesting content that has left me feeling confident in my capabilities "

A.B. Durham, Adobe InDesign Level 1

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"Overall a well structured and well presented course which was very informative"

J. ESH Construction, Microsoft Project Essentials

"Very helpful trainer who was always willing to answer any questions."

J.C. NHS, Word Essentials

Are there any aspects of the course which you feel require improvement "No, I found it to be excellent."

J.F. London Borough of Merton, SharePoint and Teams Overview

Following this training what are you going to do differently "take less time to do everything on excel"

S.A. ASW Assurance, Excel Level 2

"Well presented. Kept everyone engaged throughout."

K.H. Alnwick Medical Group, Coaching and Mentoring

Which part of the course did you find particularly valuable "Tips about emails urgent and importance division. "

S.M. Contec Inc, Time Management

"The course has been of great use to me and designed at the right level for me to follow."

A.T. Sir Robert McAlpine, Adobe InDesign Level 1

"great course and content great trainer"

D.J. Public course, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "All of it! Essential training for anyone using Excel"

B.B. Riverford, Excel Essentials

Following this training what are you going to do differently "I will be more confident and competent at compiling spreadsheets."

I.M. Hitachi Construction Machinery Uk Ltd, Excel Level 2

"Will definitely use a lot from this course, mostly dashboards and use of formulas."

H.H. Norseal Ltd, Excel Level 2

"Our tutor was fantastic really knowledgeable and enthusiastic"

K.J. Direct Rail Services, Minute Taking

"Really enjoyed today, I found all topics very interesting : "

F.R. Cenergist Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

Any other comments or recommendations "Excellent informative course"

L.M. HBC Vehicle Services Ltd, Customer Care Dealing with Difficult and Aggressive Behaviour

"Very professional and interesting content that has left me feeling confident in my capabilities"

A.B. Durham, Adobe InDesign Level 1

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More information on phone in Wharfedale

We provide phone courses in Wharfedale, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Wharfedale, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Wharfedale, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Wharfedale

More information on phone in Wharfedale

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)