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Phone Training Courses in Wetherby

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Which part of the course did you find particularly valuable "All of it! Essential training for anyone using Excel "

B.B. Riverford, Excel Essentials

"Very informative "

M.L. Van Leeuwen, Negotiating and Influencing Skills

Which part of the course did you find particularly valuable "Learning how to structure training sessions "

S.M. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"Things I was doing on Excel that would take up hours of my day now only take 10 minutes. "

S.B. THARSUS VISION LTD, Excel Level 2

Following this training what are you going to do differently "Play around a lot more and be more confident with excel. "

J. LHP, Excel Level 1 Essentials

Following this training what are you going to do differently "Manage 1:1 situations more confidently "

J.F. , Stepping up to Management

Following this training what are you going to do differently "I will do things much quicker ! "

K.K. NHSBSA, PowerPoint Essentials

Any other comments or recommendations "I would recommend this course to many more colleagues "

S. carveti partnership, Excel Level 3

Any other comments or recommendations "Excellent informative course "

L.M. HBC Vehicle Services Ltd, Customer Care Dealing with Difficult and Aggressive Behaviour

Which part of the course did you find particularly valuable "Pretty much all of it multiple takeaways, and really helpful hints and tips "

C. V4 Services Ltd, Microsoft Teams in Office 365 Essentials

"Look out for quicker more efficient ways of summarising and presenting data "

L.B. Greggs, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

"Pivot Tables will help me present reports and information much better and more comfortably on a day to day basis "

J.C. , Excel Level 3

"It was a great introduction to the basics and covered all the essentials. Well paced and delivered clearly and competently. "

D.M. Leeds Yorkshire HA Ltd, OneNote Essentials

"I do not use PowerPoint often so this has given me a great overview "

H.M. , Redefining PowerPoint Design Create Present with Impact

"Really enjoyed the course, [the trainer] was very engaging and most helpful. "

M.C. James Jones, Excel Level 2

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

Which part of the course did you find particularly valuable "All of it! Essential training for anyone using Excel"

B.B. Riverford, Excel Essentials

"Very informative"

M.L. Van Leeuwen, Negotiating and Influencing Skills

Which part of the course did you find particularly valuable "Learning how to structure training sessions "

S.M. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"Things I was doing on Excel that would take up hours of my day now only take 10 minutes."

S.B. THARSUS VISION LTD, Excel Level 2

Following this training what are you going to do differently "Play around a lot more and be more confident with excel."

J. LHP, Excel Level 1 Essentials

Following this training what are you going to do differently "Manage 1:1 situations more confidently "

J.F. , Stepping up to Management

Following this training what are you going to do differently "I will do things much quicker !"

K.K. NHSBSA, PowerPoint Essentials

Any other comments or recommendations "I would recommend this course to many more colleagues"

S. carveti partnership, Excel Level 3

Any other comments or recommendations "Excellent informative course"

L.M. HBC Vehicle Services Ltd, Customer Care Dealing with Difficult and Aggressive Behaviour

Which part of the course did you find particularly valuable "Pretty much all of it multiple takeaways, and really helpful hints and tips"

C. V4 Services Ltd, Microsoft Teams in Office 365 Essentials

"Look out for quicker more efficient ways of summarising and presenting data"

L.B. Greggs, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

"Pivot Tables will help me present reports and information much better and more comfortably on a day to day basis"

J.C. , Excel Level 3

"It was a great introduction to the basics and covered all the essentials. Well paced and delivered clearly and competently."

D.M. Leeds Yorkshire HA Ltd, OneNote Essentials

"I do not use PowerPoint often so this has given me a great overview"

H.M. , Redefining PowerPoint Design Create Present with Impact

"Really enjoyed the course, [the trainer] was very engaging and most helpful."

M.C. James Jones, Excel Level 2

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
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More information on phone in Wetherby

We provide phone courses in Wetherby, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Wetherby, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Wetherby, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Wetherby

More information on phone in Wetherby

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)