✖

Reset your password To start, please enter your username

Reset your password If an account exists using the username you entered, you will receive an email with a reset code, please use this to reset your password.

Please check your spam folder or call us on 0191 377 8377 if you have trouble finding your reset code.

✖

We use cookies to offer you a better experience and to analyse how visitors use our site, for more information please click here . Thank you.

Cookies are small text files that are stored on your computer, phone, tablet or other web enabled device when you visit a website.
We use the following cookies linked to analytics:
_ga, __gat_gtag_UA_845645_1 and _gid

Our cookies do not store private data or data that can identify you personally.

To view full cookie information please click here

Accept All

Functional Only

Menu

Menu
Please enter some text to search

X

Contact
Click to enquire online or call on 0191 377 8377
Contact Online
Sign in

All Courses All Services Public Course Schedule Compare Courses

Courses

After Course & About

Course Info

Public Scheduled Course Dates Training Venue Information Course Types & Bespoke Training Course FAQs Course Feedback T&Cs

After Course

Evaluate Your Course Trainer Login

About Us

Join Our Team

0191 377 8377

All Microsoft Management Adobe AutoDesk Personal
Development Technical IT Sage Entrepreneurship Graphic
Design Web
Development Environment
Health and Safety

Phone Training Courses in Tadcaster

Skip to: Courses Reviews About Your Course Why Us?

Show my favourites

Compare courses

Filter activated
Remove filter
Showing favourite courses only
Remove filter
Go to favourites

- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  View Full Outline
  
  Public Scheduled Dates:
  Prices per delegate. All prices exclude VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
- You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
  
  Please note if you delete your cookies, your favourites will disappear.
  
  We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377

Course Title	Duration
You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

No results found on this page, searching our other courses

Ask us a question:

Call us on
0191 377 8377
to discuss your requirements.
Mon-Fri 9am-5pm.
Ask A Question
Name*

Email*

I would like IT Training solutions Ltd to keep me informed with offers and news it believes would interest me*

Yes

No

By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.

"GREAT COURSE, WELL PRESENTED !! "

R. Universal Wolf, Excel Level 2

"Great course thank you! "

H.T. HKA, Excel Level 3

"Really useful course thank you! "

L.O. Labour Party, Excel Level 3

Following this training what are you going to do differently "A lot! Wish I could get back all the time I spent struggling with formats and sorting much clearer now and I feel confident it will be so much easier and quicker going forward. Thankyou! "

B.B. Riverford, Excel Essentials

"[The trainer] was fantastic throughout the day and made me feel at ease as I was a little nervous. "

M.D. Public course, Excel Level 1 Essentials

Following this training what are you going to do differently "I will be more confident and competent at compiling spreadsheets. "

I.M. Hitachi Construction Machinery Uk Ltd, Excel Level 2

Which part of the course did you find particularly valuable "The work with formulas and 'If Statements' is particularly valuable and useful as is how to protect the data, and Data Validation "

J.S. Yorwaste, Excel Level 2

Which part of the course did you find particularly valuable "Being shown around the interface and what things do was very helpful "

A.S. Wescott Medical Ltd, Google Ads

"[The trainer] explained everything really well at a good pace. I felt I have learnt a lot of new skills which I shall try to put into practice. "

J.C. Lincolnshire Housing Partnership, Document Storage in Microsoft Office 365

"I was a beginner at course start and found it to be an excellent introduction to all aspects of the program. "

T.W. Network Rail, Microsoft Power BI Desktop

"The course was very informative and engaging "

R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

Would it be possible to use your feedback in our marketing we only use your initials and organisation name "My second Excel course it has made a huge difference to how I present data "

J.S. STC, Excel Level 2

"Gained a great deal of confidence the timings section in particular will be more than helpful. Very relaxed course, everyone has got something from it. "

P.J. Hitachi Rail Europe, Train the Trainer 2 day

Following this training what are you going to do differently "Going to try and utilize macros more often within the business to automate processes. "

S.T. Barratt Developments Plc, Excel Advanced Macros

"This has been a very useful course. "

S.F. Nissan, VBA Essentials using Excel

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"GREAT COURSE, WELL PRESENTED !!"

R. Universal Wolf, Excel Level 2

"Great course thank you!"

H.T. HKA, Excel Level 3

"Really useful course thank you!"

L.O. Labour Party, Excel Level 3

B.B. Riverford, Excel Essentials

"[The trainer] was fantastic throughout the day and made me feel at ease as I was a little nervous."

M.D. Public course, Excel Level 1 Essentials

Following this training what are you going to do differently "I will be more confident and competent at compiling spreadsheets."

I.M. Hitachi Construction Machinery Uk Ltd, Excel Level 2

Which part of the course did you find particularly valuable "The work with formulas and 'If Statements' is particularly valuable and useful as is how to protect the data, and Data Validation"

J.S. Yorwaste, Excel Level 2

Which part of the course did you find particularly valuable "Being shown around the interface and what things do was very helpful"

A.S. Wescott Medical Ltd, Google Ads

"[The trainer] explained everything really well at a good pace. I felt I have learnt a lot of new skills which I shall try to put into practice."

J.C. Lincolnshire Housing Partnership, Document Storage in Microsoft Office 365

"I was a beginner at course start and found it to be an excellent introduction to all aspects of the program."

T.W. Network Rail, Microsoft Power BI Desktop

"The course was very informative and engaging"

R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

Would it be possible to use your feedback in our marketing we only use your initials and organisation name "My second Excel course it has made a huge difference to how I present data"

J.S. STC, Excel Level 2

"Gained a great deal of confidence the timings section in particular will be more than helpful. Very relaxed course, everyone has got something from it."

P.J. Hitachi Rail Europe, Train the Trainer 2 day

Following this training what are you going to do differently "Going to try and utilize macros more often within the business to automate processes."

S.T. Barratt Developments Plc, Excel Advanced Macros

"This has been a very useful course."

S.F. Nissan, VBA Essentials using Excel

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of training locations
100% trainer led
Over 30 years experience training

Your Course Portal

Access your course materials online via your own personal training account*.

More information on phone in Tadcaster

We provide phone courses in Tadcaster, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Tadcaster, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Tadcaster, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

.JavaScriptEnabledForm { display: none !important; visibility: hidden !important; } .JavaScriptDisabledForm { display: block !important; visibility: visible !important; }

Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

This site requires JavaScript - JavaScript is currently disabled on your device, please be aware that certain functionality may not work until you enable JavaScript.

Phone Training Courses in Tadcaster

More information on phone in Tadcaster

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)