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Phone Training Courses in Sedgefield

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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  Public Scheduled Dates:
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"I found Pivot table and splitting columns of the most use however the whole course was helpful, Adele gave me some 1 on 1 training at the end which was very good. "

M.T. UKCG, Excel Level 3

What were the most useful aspects of the course "Dealing with customers "

S.O. SSAIB, Telephone Skills

"Brilliant course "

A. Kookaburra, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "The tips given throughout the session are really useful "

M.R. XPS Pensions Group, Train the Trainer Training Skills for the Workplace

"Excellent training experience. Thank you for answering my questions about other products such as Power Pivot/ Data Model "

C.R. Durham County Council, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

Which part of the course did you find particularly valuable "Pretty much all of it multiple takeaways, and really helpful hints and tips "

C. V4 Services Ltd, Microsoft Teams in Office 365 Essentials

"Really good course at an appropriate pace for everyone. I've been to a few courses by ITTS and all have been good "

M.W. Durham County Council, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

What other courses would you like to attend "Stuart was very helpful and has a very good way of getting the point accross "

J.F. Encore Envelopes, Access Essentials An Introduction to Database Design

Which part of the course did you find particularly valuable "Learned some quick, simple ways that I didn't know were there "

C.P. Egger Uk, Excel Level 2

"All course content very informative and easy to follow. Full of handy information "

C. , Excel Level 2

Which part of the course did you find particularly valuable "Allocating resources to tasks. Linking tasks and balancing workload "

P.M. Teesside Gas and Liquids, Microsoft Project Essentials

Following this training what are you going to do differently "A lot! Wish I could get back all the time I spent struggling with formats and sorting much clearer now and I feel confident it will be so much easier and quicker going forward. Thankyou! "

B.B. Riverford, Excel Essentials

Any other comments or recommendations "Excellent informative course "

L.M. HBC Vehicle Services Ltd, Customer Care Dealing with Difficult and Aggressive Behaviour

Which part of the course did you find particularly valuable "URL campaigns, tagging, knowing what people use the search bar for. "

A.M. South Tyneside and Sunderland NHS Foundation Trust, Google Analytics Essentials GA4

"Really enjoyed the training and the session "

S.T. Innogy Business Services, Microsoft Project Essentials

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

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Phone Reviews

"I found Pivot table and splitting columns of the most use however the whole course was helpful, Adele gave me some 1 on 1 training at the end which was very good."

M.T. UKCG, Excel Level 3

What were the most useful aspects of the course "Dealing with customers"

S.O. SSAIB, Telephone Skills

"Brilliant course"

A. Kookaburra, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "The tips given throughout the session are really useful"

M.R. XPS Pensions Group, Train the Trainer Training Skills for the Workplace

"Excellent training experience. Thank you for answering my questions about other products such as Power Pivot/ Data Model"

C.R. Durham County Council, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

Which part of the course did you find particularly valuable "Pretty much all of it multiple takeaways, and really helpful hints and tips"

C. V4 Services Ltd, Microsoft Teams in Office 365 Essentials

"Really good course at an appropriate pace for everyone. I've been to a few courses by ITTS and all have been good"

M.W. Durham County Council, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

What other courses would you like to attend "Stuart was very helpful and has a very good way of getting the point accross"

J.F. Encore Envelopes, Access Essentials An Introduction to Database Design

Which part of the course did you find particularly valuable "Learned some quick, simple ways that I didn't know were there"

C.P. Egger Uk, Excel Level 2

"All course content very informative and easy to follow. Full of handy information"

C. , Excel Level 2

Which part of the course did you find particularly valuable "Allocating resources to tasks. Linking tasks and balancing workload "

P.M. Teesside Gas and Liquids, Microsoft Project Essentials

B.B. Riverford, Excel Essentials

Any other comments or recommendations "Excellent informative course"

L.M. HBC Vehicle Services Ltd, Customer Care Dealing with Difficult and Aggressive Behaviour

Which part of the course did you find particularly valuable "URL campaigns, tagging, knowing what people use the search bar for."

A.M. South Tyneside and Sunderland NHS Foundation Trust, Google Analytics Essentials GA4

"Really enjoyed the training and the session "

S.T. Innogy Business Services, Microsoft Project Essentials

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More information on phone in Sedgefield

We provide phone courses in Sedgefield, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Sedgefield, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Sedgefield, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
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Phone Training Courses in Sedgefield

More information on phone in Sedgefield

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)