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Phone Training Courses in Rothwell

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Which part of the course did you find particularly valuable "The practical aspect and being able to demonstrate skills learned on the day. "

J.J. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

Following this training what are you going to do differently "take less time to do everything on excel "

S.A. ASW Assurance, Excel Level 2

Which part of the course did you find particularly valuable "Very easy to follow along with Adele, and very easy to understand. The Data Validation and macros will be very valuable. I thought the excel sheet that we were sent was very well set all. "

S.R. , Excel Level 3

"It was all very useful "

M.A. Watmos, Microsoft Office 365 Overview

"great trainer and was very patient and worked thorough at a good pace "

K.K. Everyturn, Excel Level 3

What were the most useful aspects of the course "Job description / person spec templates / what to include "

B.K. Renolit Cramlington Ltd, Interviewing Skills

Following this training what are you going to do differently "Use Teams for the organisation of workload "

N.O. Weldricks, Office 365 Expert 365 Small Business or Enterprises

How would you rate the course materials overall "FANTASTIC "

C. The Auckland Castle Trust, Photoshop Level 1

"Very competent and thorough course "

S.W. Land Digital Agency, Train the Trainer Training Skills for the Workplace

"Would recommend to others in performance reporting posts "

L.F. Durham County Council, Microsoft Power BI Desktop

Following this training what are you going to do differently "Use Excel in different and easier ways "

P.C. CMR UK Ltd, Excel Level 2

Which part of the course did you find particularly valuable "All of it, I'm a novice at Power BI "

S.S. NHSBSA, Microsoft Power BI Complete

"Informative, helpful, professional, valuable "

O. , Excel Level 3

"[The trainer] was really helpful when I needed assistance and made me feel at ease "

A.M. Hemingways, Excel Level 2

"Great course, easy to follow, would recommend "

B.M. Direct Rail Services, Excel Level 2

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

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Phone Reviews

Which part of the course did you find particularly valuable "The practical aspect and being able to demonstrate skills learned on the day."

J.J. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

Following this training what are you going to do differently "take less time to do everything on excel"

S.A. ASW Assurance, Excel Level 2

S.R. , Excel Level 3

"It was all very useful"

M.A. Watmos, Microsoft Office 365 Overview

"great trainer and was very patient and worked thorough at a good pace"

K.K. Everyturn, Excel Level 3

What were the most useful aspects of the course "Job description / person spec templates / what to include "

B.K. Renolit Cramlington Ltd, Interviewing Skills

Following this training what are you going to do differently "Use Teams for the organisation of workload"

N.O. Weldricks, Office 365 Expert 365 Small Business or Enterprises

How would you rate the course materials overall "FANTASTIC"

C. The Auckland Castle Trust, Photoshop Level 1

"Very competent and thorough course"

S.W. Land Digital Agency, Train the Trainer Training Skills for the Workplace

"Would recommend to others in performance reporting posts"

L.F. Durham County Council, Microsoft Power BI Desktop

Following this training what are you going to do differently "Use Excel in different and easier ways"

P.C. CMR UK Ltd, Excel Level 2

Which part of the course did you find particularly valuable "All of it, I'm a novice at Power BI"

S.S. NHSBSA, Microsoft Power BI Complete

"Informative, helpful, professional, valuable"

O. , Excel Level 3

"[The trainer] was really helpful when I needed assistance and made me feel at ease"

A.M. Hemingways, Excel Level 2

"Great course, easy to follow, would recommend"

B.M. Direct Rail Services, Excel Level 2

Why IT Training Solutions?

Friendly, knowledgeable trainers
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More information on phone in Rothwell

We provide phone courses in Rothwell, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Rothwell, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Rothwell, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Rothwell

More information on phone in Rothwell

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)