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Phone Training Courses in Pudsey

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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  Public Scheduled Dates:
  Prices per delegate. All prices exclude VAT
  
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  Please contact us for a quote
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"Great course thank you! "

H.T. HKA, Excel Level 3

"All parts relevant with good training materials "

C.L. Direct Rail Services, Excel Level 2

"Very happy with the whole thing "

S.D. Nexus, Microsoft Power BI Desktop

"Excellent, very enjoyable. Well Presented "

G.T. Houghton International, Word Essentials

"The full course was interesting and valuable "

J.A. Cirrus Environmental Soultions Ltd, Customer Care

"Very good "

M.B. MGL Group, Telephone Skills

"Very good run course, I learnt a lot of new skills throughout the day. "

J.M. James Jones and Sons, Excel Level 2

Following this training what are you going to do differently "I now want to take on more challenges and improve the documents I produce. "

A.M. PX Group, Word Advanced Features

"Excellent training course! "

F.W. Nissan, Microsoft Project Essentials

Which part of the course did you find particularly valuable "Structuring my training in a way my trainees will get the best training from myself "

A.W. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"I felt it was the right level and right information "

E.H. , Word Essentials

Following this training what are you going to do differently "Start sharing knowledge / creating monthly reports with what I've learned to share with other teams about page effectiveness / popular pages. "

A.M. South Tyneside and Sunderland NHS Foundation Trust, Google Analytics Essentials GA4

Any other comments or recommendations "I would recommend this course to many more colleagues "

S. carveti partnership, Excel Level 3

Following this training what are you going to do differently "Use Teams effectively "

D.T. Watmos, Outlook Overview and MS Teams for Hosts

Following this training what are you going to do differently "Not refer to internet as much for any Excel problems! For what I require in my work I feel more confident with the knowledge Ive gained after today. Also feel I have more knowledge to help my seniors in other Excel based projects. "

R.Y. GSK, Excel Level 3

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"Great course thank you!"

H.T. HKA, Excel Level 3

"All parts relevant with good training materials"

C.L. Direct Rail Services, Excel Level 2

"Very happy with the whole thing"

S.D. Nexus, Microsoft Power BI Desktop

"Excellent, very enjoyable. Well Presented"

G.T. Houghton International, Word Essentials

"The full course was interesting and valuable "

J.A. Cirrus Environmental Soultions Ltd, Customer Care

"Very good"

M.B. MGL Group, Telephone Skills

"Very good run course, I learnt a lot of new skills throughout the day."

J.M. James Jones and Sons, Excel Level 2

Following this training what are you going to do differently "I now want to take on more challenges and improve the documents I produce. "

A.M. PX Group, Word Advanced Features

"Excellent training course!"

F.W. Nissan, Microsoft Project Essentials

Which part of the course did you find particularly valuable "Structuring my training in a way my trainees will get the best training from myself "

A.W. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"I felt it was the right level and right information"

E.H. , Word Essentials

A.M. South Tyneside and Sunderland NHS Foundation Trust, Google Analytics Essentials GA4

Any other comments or recommendations "I would recommend this course to many more colleagues"

S. carveti partnership, Excel Level 3

Following this training what are you going to do differently "Use Teams effectively"

D.T. Watmos, Outlook Overview and MS Teams for Hosts

R.Y. GSK, Excel Level 3

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
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More information on phone in Pudsey

We provide phone courses in Pudsey, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Pudsey, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Pudsey, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Pudsey

More information on phone in Pudsey

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)