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Phone Training Courses in Halifax

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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  Public Scheduled Dates:
  Prices per delegate. All prices exclude VAT
  
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  Please contact us for a quote
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Following this training what are you going to do differently "Start sharing knowledge / creating monthly reports with what I've learned to share with other teams about page effectiveness / popular pages. "

A.M. South Tyneside and Sunderland NHS Foundation Trust, Google Analytics Essentials GA4

"Good use of time, well paced delivery "

C.F. Stockton on Tees Borough Council, Microsoft Project Essentials

"Very useful and well tailored to our requirements "

A.S. Indigo Software Ltd, OneNote Essentials

"Really enjoyed the training, Thank you "

L.G. James Jones and Sons Ltd, Excel Level 1 Essentials

"Everything was great, including the lunch that was provided. "

K.G. Royal IHC, VBA Essentials using Excel

"I'm very pleased I went on this course I have learnt a lot and I'm sure I will be more efficient in my role as a result. The tips I learnt will save me a lot of time at work. "

D.S. Joseph Rowntree Foundation, Outlook Essentials

"Was good that the trainer recognised how I felt and took that on board and was great with it "

R.S. Newcastle City Council, Train the Trainer Training Skills for the Workplace

"Very good "

M.B. MGL Group, Telephone Skills

Any other comments or recommendations "The trainer is very informative and patient "

D.S. Home Office, Excel Level 3

Any other comments or recommendations "Being able to do this course remotely was a huge advantage "

J.H. NHSBSA, Microsoft Power BI Desktop

"Excellent training "

S. Nissan, Excel Level 2

"Excellent, very enjoyable. Well Presented "

G.T. Houghton International, Word Essentials

"Gave me very valuable tools to use "

J.C. Great North Air Ambulance Service, Time Management

"The course was fabulous "

A.R. NOCN Group, Microsoft Power BI Desktop

Following this training what are you going to do differently "I have not used Sage before, so this has given be a good insight of what it's about. I will be able to start using it feeling a bit more confident. "

E.M. Newcastle GP Services, Sage Accounts Level 1

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

A.M. South Tyneside and Sunderland NHS Foundation Trust, Google Analytics Essentials GA4

"Good use of time, well paced delivery"

C.F. Stockton on Tees Borough Council, Microsoft Project Essentials

"Very useful and well tailored to our requirements"

A.S. Indigo Software Ltd, OneNote Essentials

"Really enjoyed the training, Thank you"

L.G. James Jones and Sons Ltd, Excel Level 1 Essentials

"Everything was great, including the lunch that was provided."

K.G. Royal IHC, VBA Essentials using Excel

"I'm very pleased I went on this course I have learnt a lot and I'm sure I will be more efficient in my role as a result. The tips I learnt will save me a lot of time at work."

D.S. Joseph Rowntree Foundation, Outlook Essentials

"Was good that the trainer recognised how I felt and took that on board and was great with it "

R.S. Newcastle City Council, Train the Trainer Training Skills for the Workplace

"Very good"

M.B. MGL Group, Telephone Skills

Any other comments or recommendations "The trainer is very informative and patient "

D.S. Home Office, Excel Level 3

Any other comments or recommendations "Being able to do this course remotely was a huge advantage"

J.H. NHSBSA, Microsoft Power BI Desktop

"Excellent training"

S. Nissan, Excel Level 2

"Excellent, very enjoyable. Well Presented"

G.T. Houghton International, Word Essentials

"Gave me very valuable tools to use"

J.C. Great North Air Ambulance Service, Time Management

"The course was fabulous"

A.R. NOCN Group, Microsoft Power BI Desktop

E.M. Newcastle GP Services, Sage Accounts Level 1

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
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More information on phone in Halifax

We provide phone courses in Halifax, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Halifax, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Halifax, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Halifax

More information on phone in Halifax

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)