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Phone Training Courses in Barnsley

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Which part of the course did you find particularly valuable "Isolating my key tasks and how to field some of the distractions. "

V.W. North East Business Innovation Centre, Time Management

What were the most useful aspects of the course "Personality profiling knowing how to understand and respond to others "

R.R. Welwyn Components Ltd, Stepping up to Management

"Very well presented "

A.C. Engie Fabricom, Excel Level 3

"Very good course would recommend to anyone needing upskilling. "

R.B. LYHA, Excel Level 1 Essentials

"Course was easy to understand "

R.I. Blue Phoenix, Outlook Working more Efficiently

Following this training what are you going to do differently "Review my trainees more thoroughly "

D.S. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"All of the course gave me a wide insight into Excel and its capabilities. "

M.W. Litterboss Ground Control, Excel Level 1 Essentials

"Pivot Tables will help me present reports and information much better and more comfortably on a day to day basis "

J.C. , Excel Level 3

Which part of the course did you find particularly valuable "Being shown around the interface and what things do was very helpful "

A.S. Wescott Medical Ltd, Google Ads

"Trainer was great! Very enthusiastic. Delivered extremely well and user friendly "

D.B. Edinburgh Woolen Mill, Excel Business Intelligence using Excel Power Tools

Following this training what are you going to do differently "Create better charts, make use of Tables, and make use of the IF Function and Conditional Formatting. I will also now be able to work better with dates, and generate data on timescales between processes. "

D.S. South Tyneside Homes, Excel Level 2

"Understanding how the data feeds into PowerBI was most useful. "

R.B. NOCN, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "All of it, but mostly use of formula and tables "

S.H. GSK, Excel Level 2

"Confidence has grown and I'm raring to go. I came confused and left armed with information and knowledge "

K.J. Direct Rail Services, Minute Taking

Which part of the course did you find particularly valuable "Creating a dashboard "

S. Student, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

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Phone Reviews

Which part of the course did you find particularly valuable "Isolating my key tasks and how to field some of the distractions. "

V.W. North East Business Innovation Centre, Time Management

What were the most useful aspects of the course "Personality profiling knowing how to understand and respond to others"

R.R. Welwyn Components Ltd, Stepping up to Management

"Very well presented"

A.C. Engie Fabricom, Excel Level 3

"Very good course would recommend to anyone needing upskilling."

R.B. LYHA, Excel Level 1 Essentials

"Course was easy to understand"

R.I. Blue Phoenix, Outlook Working more Efficiently

Following this training what are you going to do differently "Review my trainees more thoroughly "

D.S. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"All of the course gave me a wide insight into Excel and its capabilities."

M.W. Litterboss Ground Control, Excel Level 1 Essentials

"Pivot Tables will help me present reports and information much better and more comfortably on a day to day basis"

J.C. , Excel Level 3

Which part of the course did you find particularly valuable "Being shown around the interface and what things do was very helpful"

A.S. Wescott Medical Ltd, Google Ads

"Trainer was great! Very enthusiastic. Delivered extremely well and user friendly "

D.B. Edinburgh Woolen Mill, Excel Business Intelligence using Excel Power Tools

D.S. South Tyneside Homes, Excel Level 2

"Understanding how the data feeds into PowerBI was most useful."

R.B. NOCN, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "All of it, but mostly use of formula and tables"

S.H. GSK, Excel Level 2

"Confidence has grown and I'm raring to go. I came confused and left armed with information and knowledge"

K.J. Direct Rail Services, Minute Taking

Which part of the course did you find particularly valuable "Creating a dashboard"

S. Student, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

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More information on phone in Barnsley

We provide phone courses in Barnsley, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Barnsley, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Barnsley, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Barnsley

More information on phone in Barnsley

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)