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Phone Training Courses in Otley

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  View Full Outline
  
  Public Scheduled Dates:
  Prices per delegate. All prices exclude VAT
  
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  Please contact us for a quote
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Following this training what are you going to do differently "Play more with InDesign and not be scared to use it "

L.H. Royston, Adobe InDesign Level 1

"Very enjoyable course with a lot of good information in a short time. "

J.R. Hitachi Construction Machinery UK, Excel Level 2

What were the most useful aspects of the course "Learning all aspects of communication and understanding much clearer how everyone has different thought processes "

F.R. Cenergist Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

Which part of the course did you find particularly valuable "All of it, as a project manager beginner most of the information was valuable and has improved my knowledge of project management "

M. , Project Management Essentials

Which part of the course did you find particularly valuable "The trainer allowed us to ask questions and was able to give me advice on how to handle a particular scenario I struggle with at work "

B.P. TLW Solicitors, Telephone Skills

"Fantastic. All great! "

A.S. University of Leeds, Excel Level 3

"would definitely recommend "

L.H. Hitachi, Excel Level 1 Essentials

Following this training what are you going to do differently "use the knowledge i have gained to set up master pages making it more effective and consistent "

S.S. esh group, Adobe InDesign Level 1

"Good trainer, worked at a good pace. "

J.B. Nexus, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "Formulas and charts. Good overview of features "

S.K. Egger UK Ltd, Excel Level 1 Essentials

What were the most useful aspects of the course "Learning how to cut down notes to make minutes more readable and easy to understand "

R.R. NHS County Durham Darlington Foundation Trus, Minute Taking

"The course was very informative and engaging "

R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

"It was the best virtual course I have been on! "

J.M. LSL Property Services, Excel Level 2

Following this training what are you going to do differently "Use my calendar alot more for work and personal use. "

J.L. LHP, Outlook Essentials

Following this training what are you going to do differently "I believe I will be able to fill in my Excel worksheets a lot quicker than previously and I will know how to find certain functions. "

M.B. Rowen Homes, Excel Essentials

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

Following this training what are you going to do differently "Play more with InDesign and not be scared to use it"

L.H. Royston, Adobe InDesign Level 1

"Very enjoyable course with a lot of good information in a short time."

J.R. Hitachi Construction Machinery UK, Excel Level 2

What were the most useful aspects of the course "Learning all aspects of communication and understanding much clearer how everyone has different thought processes"

F.R. Cenergist Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

Which part of the course did you find particularly valuable "All of it, as a project manager beginner most of the information was valuable and has improved my knowledge of project management"

M. , Project Management Essentials

Which part of the course did you find particularly valuable "The trainer allowed us to ask questions and was able to give me advice on how to handle a particular scenario I struggle with at work"

B.P. TLW Solicitors, Telephone Skills

"Fantastic. All great!"

A.S. University of Leeds, Excel Level 3

"would definitely recommend"

L.H. Hitachi, Excel Level 1 Essentials

Following this training what are you going to do differently "use the knowledge i have gained to set up master pages making it more effective and consistent"

S.S. esh group, Adobe InDesign Level 1

"Good trainer, worked at a good pace."

J.B. Nexus, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "Formulas and charts. Good overview of features "

S.K. Egger UK Ltd, Excel Level 1 Essentials

What were the most useful aspects of the course "Learning how to cut down notes to make minutes more readable and easy to understand"

R.R. NHS County Durham Darlington Foundation Trus, Minute Taking

"The course was very informative and engaging"

R.D. EGGER UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

"It was the best virtual course I have been on!"

J.M. LSL Property Services, Excel Level 2

Following this training what are you going to do differently "Use my calendar alot more for work and personal use."

J.L. LHP, Outlook Essentials

Following this training what are you going to do differently "I believe I will be able to fill in my Excel worksheets a lot quicker than previously and I will know how to find certain functions."

M.B. Rowen Homes, Excel Essentials

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More information on phone in Otley

We provide phone courses in Otley, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Otley, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Otley, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Otley

More information on phone in Otley

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)