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Phone Training Courses in Wakefield

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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  Public Scheduled Dates:
  Prices per delegate. All prices exclude VAT
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Following this training what are you going to do differently "Use Excel in different and easier ways "

P.C. CMR UK Ltd, Excel Level 2

"All of the course was extremally valuable "

P.M. south Tyneside Council, Computers for Beginners and Getting Started with MS Office

"It has given me the confidence to start a spreadsheet from scratch again rather than copying and amending other peoples. "

J.R. Yorwaste, Excel Level 3

"I will be putting the new skills I have learned into practice immediately "

H.S. Durham County Council, Microsoft Power BI Desktop

"I enjoyed the overview and module training. As an introductory course, it gave me a good understanding of the package. "

M.R. Teesworks, Visio Essentials

"Very informative and presented well "

L.M. NHS South Tyneside, Excel Level 2

Which part of the course did you find particularly valuable "Lookups and Pivot tables but I feel as though I have learned lots from each unit we covered. "

L.W. County Durham Community Foundation, Excel Level 3

"This course has been very valuable and I will take the information and skills to use at work. Would recommend this course to others. "

A.M. PX Group, Business and Report Writing Skills

"Thought provoking, extremely interesting "

R.C. Alnwick Medical Group, Coaching and Mentoring

"Thoroughly enjoyed the course and everything about it. Location, content and of course the Trainer! Keep up the good work and I look forward to learning more through ITTS. Thankyou. "

P.A. Nissan, Access Essentials An Introduction to Database Design

"All of it was really good and gave me a good understanding of onedrive "

N.F. Leeds and Yorkshire Housing Association, OneDrive Essentials

"Great course and the trainer was happy to answer questions and show examples to support learning "

P.B. Community Foundation, Word intermediate

"All aspects of the course were very valuable. "

G.S. Northern Power Grid, Microsoft Power BI Desktop

"I think the course was very well ran and was a great experience. "

H.J. Innovation SuperNetwork, Adobe InDesign Level 1

"Not used Power BI before but now have ideas on where we can use it, so will start implementing. "

R.W. PX Limited, Microsoft Power BI Desktop

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

Following this training what are you going to do differently "Use Excel in different and easier ways"

P.C. CMR UK Ltd, Excel Level 2

"All of the course was extremally valuable"

P.M. south Tyneside Council, Computers for Beginners and Getting Started with MS Office

"It has given me the confidence to start a spreadsheet from scratch again rather than copying and amending other peoples."

J.R. Yorwaste, Excel Level 3

"I will be putting the new skills I have learned into practice immediately "

H.S. Durham County Council, Microsoft Power BI Desktop

"I enjoyed the overview and module training. As an introductory course, it gave me a good understanding of the package."

M.R. Teesworks, Visio Essentials

"Very informative and presented well"

L.M. NHS South Tyneside, Excel Level 2

Which part of the course did you find particularly valuable "Lookups and Pivot tables but I feel as though I have learned lots from each unit we covered."

L.W. County Durham Community Foundation, Excel Level 3

"This course has been very valuable and I will take the information and skills to use at work. Would recommend this course to others."

A.M. PX Group, Business and Report Writing Skills

"Thought provoking, extremely interesting"

R.C. Alnwick Medical Group, Coaching and Mentoring

"Thoroughly enjoyed the course and everything about it. Location, content and of course the Trainer! Keep up the good work and I look forward to learning more through ITTS. Thankyou."

P.A. Nissan, Access Essentials An Introduction to Database Design

"All of it was really good and gave me a good understanding of onedrive"

N.F. Leeds and Yorkshire Housing Association, OneDrive Essentials

"Great course and the trainer was happy to answer questions and show examples to support learning"

P.B. Community Foundation, Word intermediate

"All aspects of the course were very valuable."

G.S. Northern Power Grid, Microsoft Power BI Desktop

"I think the course was very well ran and was a great experience."

H.J. Innovation SuperNetwork, Adobe InDesign Level 1

"Not used Power BI before but now have ideas on where we can use it, so will start implementing."

R.W. PX Limited, Microsoft Power BI Desktop

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of training locations
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More information on phone in Wakefield

We provide phone courses in Wakefield, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Wakefield, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Wakefield, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Wakefield

More information on phone in Wakefield

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)