✖

Reset your password To start, please enter your username

Reset your password If an account exists using the username you entered, you will receive an email with a reset code, please use this to reset your password.

Please check your spam folder or call us on 0191 377 8377 if you have trouble finding your reset code.

✖

We use cookies to offer you a better experience and to analyse how visitors use our site, for more information please click here . Thank you.

Cookies are small text files that are stored on your computer, phone, tablet or other web enabled device when you visit a website.
We use the following cookies linked to analytics:
_ga, __gat_gtag_UA_845645_1 and _gid

Our cookies do not store private data or data that can identify you personally.

Accept All

Functional Only

Menu

Menu
Please enter some text to search

X

Contact
Click to enquire online or call on 0191 377 8377
Contact Online
Sign in

All Courses All Services Public Course Schedule Compare Courses

Courses

After Course & About

Course Info

Public Scheduled Course Dates Training Venue Information Course Types & Bespoke Training Course FAQs Course Feedback T&Cs

After Course

Evaluate Your Course Trainer Login

About Us

Join Our Team

0191 377 8377

All Microsoft Management Adobe AutoDesk Personal
Development Technical IT Sage Entrepreneurship Graphic
Design Web
Development Environment
Health and Safety

Phone Training Courses in Hull

Skip to: Courses Reviews About Your Course Why Us?

Show my favourites

Compare courses

Filter activated
Remove filter
Showing favourite courses only
Remove filter
Go to favourites

- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  View Full Outline
  
  Public Scheduled Dates:
  Prices per delegate. All prices exclude VAT
  
  <
  
  >
  
  Please contact us for a quote
- You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
  
  Please note if you delete your cookies, your favourites will disappear.
  
  We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377

Course Title	Duration
You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

No results found on this page, searching our other courses

Ask us a question:

Call us on
0191 377 8377
to discuss your requirements.
Mon-Fri 9am-5pm.
Ask A Question
Name*

Email*

I would like IT Training solutions Ltd to keep me informed with offers and news it believes would interest me*

Yes

No

By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.

"This course has been very valuable and I will take the information and skills to use at work. Would recommend this course to others. "

A.M. PX Group, Business and Report Writing Skills

Which part of the course did you find particularly valuable "Knowledge on different scenarios. Knowledge from the trainer. Ability to be more confident at work. "

T.W. Cirrus Environmental Solutions Ltd, HR Essentials

"I found it all valuable, the information [the trainer] gave was informative and very helpful, this course will help me massively in my role at work. I was nervous for doing the Excel course and my knowledge was very basic, but there was no need to be as [the trainer] was so lovely, friendly and professional she explained things so I we understood and checked as we were going if we were all ok. "

J.H. Egger UK, Excel Level 2

"I think the course was very well ran and was a great experience. "

H.J. Innovation SuperNetwork, Adobe InDesign Level 1

Any other comments or recommendations "The trainer is very informative and patient "

D.S. Home Office, Excel Level 3

Following this training what are you going to do differently "Use autoformulas to comprise sheets "

S.C. Burnetts Solicitors, Excel Level 2

Which part of the course did you find particularly valuable "Found out a lot more short cuts to get to things then going the long way round "

S.O. , Word Essentials

Are there any aspects of the course which you feel require improvement "No it was really useful "

G.T. LYHA, PowerPoint Essentials

"Fantastic, well recommended "

A.L. GSK, Excel Level 2

"Very good, patient presentation. [The trainer] was very knowledgeable and very helpful "

B.O. ESH Group, Microsoft Project Essentials

Which part of the course did you find particularly valuable "Adding video and loop to my slide show "

G.A. Hyperdrive Innovation Ltd, PowerPoint Essentials

"Great course "

R.B. , Microsoft Teams in Office 365 Essentials

"Excellent training course! "

F.W. Nissan, Microsoft Project Essentials

Following this training what are you going to do differently "Going to implement them into my work now I have a better understanding "

S.R. Yorwaste, Excel Advanced Macros

"Everything was of value "

K.H. merton county council, Word Essentials

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"This course has been very valuable and I will take the information and skills to use at work. Would recommend this course to others."

A.M. PX Group, Business and Report Writing Skills

Which part of the course did you find particularly valuable "Knowledge on different scenarios. Knowledge from the trainer. Ability to be more confident at work."

T.W. Cirrus Environmental Solutions Ltd, HR Essentials

J.H. Egger UK, Excel Level 2

"I think the course was very well ran and was a great experience."

H.J. Innovation SuperNetwork, Adobe InDesign Level 1

Any other comments or recommendations "The trainer is very informative and patient "

D.S. Home Office, Excel Level 3

Following this training what are you going to do differently "Use autoformulas to comprise sheets"

S.C. Burnetts Solicitors, Excel Level 2

Which part of the course did you find particularly valuable "Found out a lot more short cuts to get to things then going the long way round"

S.O. , Word Essentials

Are there any aspects of the course which you feel require improvement "No it was really useful"

G.T. LYHA, PowerPoint Essentials

"Fantastic, well recommended "

A.L. GSK, Excel Level 2

"Very good, patient presentation. [The trainer] was very knowledgeable and very helpful"

B.O. ESH Group, Microsoft Project Essentials

Which part of the course did you find particularly valuable "Adding video and loop to my slide show"

G.A. Hyperdrive Innovation Ltd, PowerPoint Essentials

"Great course"

R.B. , Microsoft Teams in Office 365 Essentials

"Excellent training course!"

F.W. Nissan, Microsoft Project Essentials

Following this training what are you going to do differently "Going to implement them into my work now I have a better understanding"

S.R. Yorwaste, Excel Advanced Macros

"Everything was of value"

K.H. merton county council, Word Essentials

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of training locations
100% trainer led
Over 30 years experience training

Your Course Portal

Access your course materials online via your own personal training account*.

More information on phone in Hull

We provide phone courses in Hull, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Hull, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Hull, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

.JavaScriptEnabledForm { display: none !important; visibility: hidden !important; } .JavaScriptDisabledForm { display: block !important; visibility: visible !important; }

Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

This site requires JavaScript - JavaScript is currently disabled on your device, please be aware that certain functionality may not work until you enable JavaScript.

Phone Training Courses in Hull

More information on phone in Hull

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)