Telephone and Email Support Training Courses

Course Overview This Microsoft Access course is for delegates who have sound skills in the use of MS Access and are now ready to expand their knowledge into some of the more specialised and advanced features of the software. This course will provide delegates with the skills needed to create complex queries, create macros to automate tasks, enhance forms and reports and use the Access programming language Visual Basic for Applications (VBA), enabling delegates to really take control of their databases.

Course Overview This Access course enables delegates to progress from the one level databases associated with holding data in Microsoft Excel, to multiple table relational databases, covering all the basics including the advantages and disadvantages. This course is a perfect starting point for a future in data manipulation.

Course Overview This Acrobat Professional course will enable delegates to share electronic versions of documents with others in a format that allows them to view, print, and even review the content, even if they don't have the original software that was used to create the file. In this course, delegates will use Adobe Acrobat to convert documents to PDF files, and will customise PDF files for both their needs and the needs of the reader.

Course Overview Adobe Illustrator is a drawing and design package. This course will give you the experience you need to produce professional Graphics and illustrations, and will increase your levels of productivity and creativity within illustrator. Once you have completed this course you can move on to the Adobe Illustrator Advanced course.

Course Overview This course will take you through the advanced techniques of Illustrator, helping you to become more efficient and effective when using Adobe Illustrator.

Course Overview Adobe InDesign is an industry-leading program that takes desktop publishing and design to a new level. The goal of this course is for you to be able to create simple but professional documents that are ready to use for the web and for print.

Course Overview This course, aimed at those who have attended the Introduction to InDesign, will introduce the advanced tools and techniques through hands on exercises and theory.

Course Overview This course has been designed with beginners in mind. It is an introduction into the features of Adobe Photoshop, guiding the delegates around the imaging tools required to enhance and manipulate graphics, in order for them to be placed into publications.

Course Overview Adobe Photoshop is the industry standard image manipulation tool. This course, aimed at those who have attended the introduction to Photoshop course or have used it regularly. Delegates will gain an understanding of Photoshop to use it with confidence for both print and web applications.

Course Overview This course is aimed at those new to using a computer. Delegates will learn basic computer concepts and skills related to the Windows environment. In addition, delegates will also learn the basics of Microsoft Word and Outlook.

Course Overview This course is designed to introduce you to the Macro environment of Excel, it will provide you with the confidence to record macros in Excel and then be able to gain a better understanding of the code and make changes to it.

We even teach you some commands that cannot be recorded, such as how to show a message to the person who runs the macro.

It will not turn you into a fully-fledged programmer, but you will feel more confident in the Visual Basic Editor, and thus be able to explore more aspects of programming in Excel.

For example, if you record a macro before the course and you make a mistake in the recording, you invariably have to start the recording again. After this course you will be able to step through the code, decide what you wish to keep and what you wish to get rid of, then record an extra part and add it to the code you kept thus running all the code at once.

Important Note : An Excel Macro is created from lines of code of Visual Basic for Applications. These lines of code are stored in a collection called a 'Macro' or a 'Procedure'. It all depends on which angle you are coming from. If you're a programmer, you call these lines of code a Procedure; if you are an advanced user of Excel you call these lines of code a Macro.

Course Overview This outline below contains an overview of a wide range of features within Excel that when used together can be used to create interactive visual reports and dashboards. The course will show delegates how these features can be used individually to present data but can also be used in combination to make powerful and insightful reports.
The course content has been pulled from a mix of our Excel courses, some content will be recapped to ensure all delegates are at the same level as they are used in conjunction with each other to effectively present data and build reports.

Course Overview This course is split into 3 main areas:

1. Get and Transform (Power Query)
2. Power Pivot - Data Models and DAX calculations
3. Dashboard Creation with Pivot Tables, Charts and Slicers

It is aimed at users who want to analyse data from multiple sources and want to create effective data dashboards.
This course will be delivered on Excel 2016 or above and using generic data files that aim to appeal to a wide audience.

Course Overview This course is designed to help users get the most from the advanced functions in Excel. Advanced Lookup and Reference functions to help you gather data, Text functions to organise and validate the data, Logical functions to analyse the data. You will use the advanced features of Microsoft Excel to attain a high degree of proficiency as an Excel power user within the area of writing functions.

Course Overview Microsoft Excel is a spreadsheet program that can be used for storing, organising and manipulating data.

This Excel introductory course will enable delegates to gain a good general understanding of the main features of Microsoft Excel, giving them the ability to produce standard spreadsheets, create formulae and format and print spreadsheets.

Course Overview In Microsoft Office Excel Level 1, delegates created, edited, formatted, and printed basic spreadsheets. This course will enable delegates to streamline repetitive tasks and display spreadsheet data in more visually effective ways. The target students for this course are students who desire to gain the skills necessary to create spreadsheets from scratch using more advanced functions and formulas, sort and filter data, analyse data and present data in visual and vibrant ways.

Course Overview This course will benefit those who are already up to speed with Microsoft Excel but would now like to automate some common tasks and apply advanced analysis techniques to more complex data sets. This Excel course is aimed at anyone desiring to gain the skills necessary to create macros, audit and analyse worksheet data, create Excel PivotTables and Excel PivotCharts, use lookup tables and import and export data.

Course Overview Are you ready to unlock the potential of the Power Platform? Our beginner-friendly course will empower you to build applications using Microsoft’s powerful suite of tools. Whether you’re a non-technical enthusiast or a budding developer this course is tailored for you.

Since this is a beginner's course we will cover two of the four Power Platform tools within the course curriculum Power Apps and Power Automate. You will also learn to integrate with common Office 365 products such as Outlook and One Drive.

Course Overview Power BI Desktop is part of the suite of tools from Microsoft which enable data to be analysed and published from a variety of sources.

With Power BI Desktop, you get a report authoring tool that enables you to connect to and query data from different sources using the Query Editor. From the datasets you build with Query Editor you can create Reports and Visualizations or dashboards within Power BI Desktop. Reports can then be published.

This course covers the use of Power BI Desktop to connect to data, create Visualizations, query the data and publish reports.

This course does not cover MS Power BI Pro, Power BI accessed via Office 365 or SharePoint Services.

Course Overview This two day course is designed for individuals who will use Microsoft Project as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.