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Course Outlook Essentials
  • Public Scheduled Price£245 +VAT
  • Course Duration1 Day
  • Course Options
    Public Scheduled
    Public Scheduled
    Fixed content, fixed date, fixed location, fixed length, multiple organisations - All you need to do is choose which course you would like to attend and contact us to book!
    Private
    Private
    Flexible content, flexible date, flexible location, variable length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
    Bespoke
    Bespoke
    Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
  • Latest Reviews
    "I'm very pleased I went on this course - I have learnt a lot and I'm sure I will be more efficient in my role as a result. The tips I learnt will save me a lot of time at work."

    D.S. Joseph Rowntree Foundation, Outlook Essentials

Overview
Many of us are using Outlook every day but that doesn't mean you're getting the most out of it. As the versions progress new features are introduced and there are also some hidden features too that you wouldn't stumble across unless you went looking for them. This course will help you work better, faster and more efficiently ensuring you get the most out of Microsoft Outlook.
Prerequisites
    • Basic experience of Outlook, including the ability to send, receive and forward messages with attachments.
What's included
    • Laptops are available for training delivered at client's premises
    • Lunch and refreshments when training is delivered at our training venues
    • Comprehensive course materials and exercises
    • Telephone and Email Support
Course Content
    • Email Basics
      Send, receive, reply and forwarding a message
      Attach a file, open and save an attachment
      Format a message, check spelling and grammar
      Print a message
      Delete a message
      Flag a message for follow-up
      Setting message importance
    • Advanced Emails
      Shortcut keys for sending emails
      Using BCC and From
      Quickly attaching files
      Setting up a signature and multiple signatures
      Using Quick Parts
      Delivery and Read Receipts
      Delaying an email in the Outbox
      Sharing your Calendar via email
      Flagging a message for the recipient
      Inserting a screenshot
      Conducting a vote via email
    • Basic Inbox Management
      Searching for emails
      Making Emails read / unread
      Create, edit and delete a folder
      View items of a folder
      Move and copy items between folders
      Recover items from the deleted items folder
      Permanently delete items in the deleted items folder
      Making use of favourites
      Deleting old messages
    • Advanced Inbox Management
      Archiving and Auto Archiving
      Restoring messages from an archive file
      Changing the message format
      Specifying criteria to sort, find and filter messages
      Applying and removing filters to messages
      Sorting and grouping messages
      Using Search Folders
      Setting custom Search Folders
      Using Quick Steps
      Setting custom Quick Steps
      Categories
      Use Categories to organise mail
      Using Rules
      Rules to automatically move emails based on any criteria
      Setting the Out of Office
    • Working with Contacts
      Add, edit and delete a contact
      Sort and find contacts
      Manage contacts
      Create a distribution list
      Linking your contacts
      Sharing contacts
      Making personal contacts private
      Create Contact Groups
      Using the People Pane
    • Calendar Basics
      Explore the Outlook Calendar
      Respond to a meeting request
      Difference between Accept, Reject, Tentative
      View upcoming
      Schedule an appointment
      Edit appointments
      Arrange a meeting with other people
      Reply to a meeting request
      Propose a new meeting time
      Printing the calendar
    • Advanced Calendar Management
      Five ways to reschedule appointments and meetings
      Entering appointment details
      Creating recurring appointments
      Cloning appointments
      Changing the time scale
      Sharing Calendars
      Working with Multiple Calendars
      Reserving calendar time for tasks
      Finding an appointment quickly
      Using the Calendar with shortcut keys
      Displaying a custom range with the Date Navigator
    • Basic Tasks and Notes
      Creating a Task
      Edit, update and delete a Task
      Sending Notes and Tasks via email
      Create a Note
      Edit and update a Note
      Display a Note on the desktop
    • Advanced Tasks
      Delegating Tasks
      Tracking Tasks
      Accepting or rejecting Tasks
      Send status reports
      Changing task due dates and start dates
      Customising your Tasks folder
      Setting Task reminders
    • Customising Outlook
      Customising the Reading Pane and To-Do bar
      Customising the Quick Access Toolbar
      Changing the display to small icons
    • ADDITIONAL MODULES - PRIVATE COURSES
      Working with templates and forms
      Using mail templates
      Creating a template
      Opening a form in the design mode
      Adding fields to a form
      Saving the form as a template
      Sending the form as an attachment to collect data
      Using a mail template to send a message
      Customising forms

      Integrating Outlook
      Integrating Outlook components
      Integrating the calendar with contacts
      Creating tasks for a contact
      Importing and exporting data
      Importing Excel data into the contacts folder
      Exporting Outlook data to an Access database file
      Integrating mail contacts

      Using folders to share information
      Creating a public folder
      Adding users to a public folder
      Posting information in a public folder
      Granting another user permissions to view your Inbox
      Delegating access to folders
      Sending calendar information in an email message
      Opening a shared Inbox
      Removing shared permissions
      Sending an email message to a public folder

 

Latest Course Reviews
"I'm very pleased I went on this course - I have learnt a lot and I'm sure I will be more efficient in my role as a result. The tips I learnt will save me a lot of time at work."

D.S. Joseph Rowntree Foundation, Outlook Essentials

 

IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk

Printed: 17 Jun 19

 

 

 

Contact us

  • Name*:*
  • Organisation:
  • Telephone:
  • Email:*
  • Message*:*
  • Send me a copy of this email
  • Send me course updates from time to time via email

    Your subscription will naturally terminate after your chosen time limit. We will get in touch just before the end so that you can subscribe again if you would like to continue receiving information after that point.

* Required Fields