Appraisals which are planned, structured and implemented effectively allow managers to improve communications within their team and improve on training and development plans. This course teaches delegates how to manage appraisals and PDR's effectively.

Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.

With teams at the core of corporate strategy, your success as an organisation can often depend on how well you and other team members operate together.

In most teams, the energies of individual members work at cross-purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this results in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonise. You have a shared vision and an understanding of how to complement each others’ efforts.

This one-day workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the workshop with plans for your personal development as a team player and ideas for developing your team.

A one day programme focused on written business communication.

To write effectively requires knowledge of the process for constructing written business communications. When applied to various types of written communication such as a report, presentation, memo, letter, e-mail, this knowledge helps produce clear, concise, unambiguous communications.

The programme provides delegates with a chance to obtain the knowledge, test its application, and thus become more confident when faced with a written communication task at work.

Meetings are important for management and communication. When it comes to the serious stuff, face-to-face meetings are effective because they outdo the written words of emails and memos, and out-perform the effectiveness of telephone conferencing.

Meetings are costly of both time and money. A poorly structured and managed meeting will waste the time of everyone, will cost the time of everyone, and make people dread attending in the future.

This course aims to showcase the skills and knowledge needed to chair a meeting successfully

This hands on one day course is designed to introduce managers and business owners who do not have a background in finance to the financial reports, concepts and terminology which they are likely to come across in business management.

It gives an introduction to the background and principles of UK accounting, and examines the most commonly used management reports which will give an understanding of the business from a finance perspective.

Dummy company data and reports will be used on open group courses, however for a more tailored analysis bespoke training can use your own company reports within the exercises.

This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.

The aim of this course is to identify stress in self and others and what we can do to manage this that promotes a positive health and wellbeing culture at work.

A well run meeting can solve problems, encourage consensus, generate action and develop team spirit. However, meetings that are managed incorrectly can lead to frustrating results such as lengthy deliberations and/or inconclusive outcomes. This course will help delegates understand how to keep a meeting efficient and beneficial for all involved.

Minutes are a vital method of recording information and capturing thoughts and ideas. It is important that this becomes an easy process. This Minute Taking course illustrates the various stages of minute taking and covers invaluable techniques.

This interactive workshop enables delegates to develop and refine their presentation and public speaking techniques.

This course involves a high level of delegate participation.

At the end of the course, delegates will be able to plan, outline, and create a presentation. Delegates will also be able to recognise and apply effective presentation techniques.

This two day project management course covers the theory of managing a project. Anyone who needs to plan projects as a core or significant part of their job will benefit from attending.

An essential ingredient of a successful project is the effective utilisation of the project resources over time. This two day course provides a structured approach to project planning, highlighting the concepts and techniques in a progressive series of steps to enable the delegates to produce realistic and achievable plans.

Discover everything you need to know about creating a social media marketing strategy.

Learn how to engage with your target audience and attract new customers.

The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.

Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.

Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.

Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.

The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.

People benefit from training that's well organised and implemented, and the key to successful training is the trainer. Only a trainer who is properly skilled can maximise the learning opportunity. This course is highly interactive and requires attendees to give brief presentations and lessons to the other delegates.

This highly interactive 2-day course covers the basic training principles required to design and deliver courses on a one-to-one and group basis. This basic training skills course is aimed at those who are new to training, experienced trainers who want to review their current performance as trainers, or managers wanting to develop their staff.