Assertiveness Courses for Walsall

Assertiveness Skills

Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.

1 upcoming date

Leadership and Management Development Programme

This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.

Dates on request

Negotiating and Influencing Skills

When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act?

4 upcoming dates

Telephone Skills

Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.

4 upcoming dates

What delegates say

Really enjoyed the course today, thank you. Very well presented.

Primula

A, Excel Level 3

I found learning about data relationships and models particularly helpful. More generally, being able to build a report excel dashboard from scratch is going to change the way I work for the better.

DCC

N.B, Excel Business Intelligence using Excel Power Tools

Liked the course very much, very informative, great tutor

EggerUK Ltd

C.C, Excel Level 2

Welcome to our specialized assertiveness courses designed for professionals. In today's fast-paced business environment, being assertive is crucial for effective communication and leadership. Our courses provide you with the knowledge and skills to communicate confidently and assertively in various professional situations.

Some of our clients include:

More information

Assertiveness Courses for Walsall

We provide Assertiveness courses for Walsall, our Assertiveness Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which Assertiveness Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses for Walsall

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses, easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend. If a public scheduled course is not available for Assertiveness for Walsall, we can provide private, onsite or virtual courses for you for Walsall. One way or another, contact us to let us know how we can help or to book your courses.

Very easy to follow and great to do from home

South Tyneside Council

C.W, Excel Level 3

All of the course was extremely valuable

south Tyneside Council

P.M, Computers for Beginners and Getting Started with MS Office

This will improve my working life just like the last course

Merton Council

P.P, Excel Level 3

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Why train with us

Flexible content
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Lunch and refreshments At our training venues
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