Personal Effectiveness Training for Cleveland

Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.

5 upcoming dates

Assertiveness Skills

Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.

1 upcoming date

Coaching and Mentoring

Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.

Dates on request

Customer Care Dealing with Difficult and Aggressive Behaviour

This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.

Dates on request

Delegation - The Art of Effective Delegation

Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.

Dates on request

The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.

Dates on request

What delegates say

Everything was perfect

HMPPS

L.D, Microsoft Power BI Desktop

Thank you so much, really enjoyed my two days :)

Department for International Trade

H.S, Adobe In Design Level 1

Very satisfied with this training, would recommend it! The presenter was very professional and friendly!

A, Excel Level 2

Welcome to our extensive personal effectiveness training tailored for professionals. In an era where personal productivity is key to career success, our training is designed to help you develop the skills needed to be effective in your professional life.

Some of our clients include:

More information

Personal Effectiveness Courses for Cleveland

We provide Personal Effectiveness courses for Cleveland, our Personal Effectiveness Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which Personal Effectiveness Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses for Cleveland

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses, easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend. If a public scheduled course is not available for Personal Effectiveness for Cleveland, we can provide private, onsite or virtual courses for you for Cleveland. One way or another, contact us to let us know how we can help or to book your courses.

Very useful course. Good venue.

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J.B, Excel Level 3

Brilliant once again.

Durham County Council

M.K, Excel Level 3

Another great course from IT Training Solutions!

NIHR Clinical Research Network North East and Nort

A.R, Adobe Photoshop Level 1

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Why train with us

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments At our training venues
Expert trainers
Questions encouraged

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