Personal Effectiveness Courses

Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.

4 upcoming dates

Assertiveness Skills

Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.

1 upcoming date

Coaching and Mentoring

Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.

Dates on request

Customer Care Dealing with Difficult and Aggressive Behaviour

This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.

Dates on request

Delegation - The Art of Effective Delegation

Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.

Dates on request

The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.

Dates on request

What delegates say

Everything was perfect

HMPPS

L.D, Microsoft Power BI Desktop

Thank you very much - very helpful training. Great environment and lovely lunch.

DTV CRC

S, Project Essentials

Really enjoyed the course and felt I learnt more that I expected

James Jones and Sons

K.W, Excel Level 1

Welcome to our specialized personal effectiveness courses designed for professionals. In today's demanding work environment, being personally effective is crucial for achieving your goals and maintaining productivity. Our courses provide you with the knowledge and skills to maximize your effectiveness and achieve success.

Some of our clients include:

More information

Personal Effectiveness Courses

We provide Personal Effectiveness courses , our Personal Effectiveness Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which Personal Effectiveness Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses, easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend. If a public scheduled course is not available for Personal Effectiveness , we can provide private, onsite or virtual courses for you . One way or another, contact us to let us know how we can help or to book your courses.

All of the course was extremely valuable

south Tyneside Council

P.M, Computers for Beginners and Getting Started with MS Office

Would recommend to anybody interested

Spicers

J.D, Train the Trainer

Superb course. Possibly the best course I have been on in 22 years in the Fire Service.

Durham & Darlington Fire & Rescue

J.W, Excel Level 3

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Why train with us

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments At our training venues
Expert trainers
Questions encouraged

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