Training Course

The Compassionate Mindset

PDF
Course Duration: 1 Day

Course Overview

The purpose of this course is to understand the meaning of compassion and compassion fatigue that will support us to build and maintain compassion in times of change and uncertainty.

Course Objectives

    • By the end of this workshop, you will have additional tools and enhanced skills to understand:
      The meaning of compassion and self-compassion
      The skills we use in showing compassion
      How to maintain our compassion levels
      The ABC of compassion and compassion fatigue
      Avoiding Burnout

Course Content

  • Introductions and objectives for the day

    By the end of this session, delegates will have considered and discussed:
    Who is in the group.
    Outline what their key learning objective is
    The purpose of todays session
    The agenda and timings

  • Introducing Compassion

    By the end of this session delegates will have considered and discussed:
    A personal experience of showing compassion to another or having compassion shown to them – what does this look, feel and sound like?
    What we understand by the term ‘Showing Compassion’ to self and others
    The 4 components of compassion
    Empathy Versus Compassion
    An example using the 4 components of compassion

  • Developing skills for compassion and compassionate conversations

    Developing skills for compassion and compassionate conversations
    By the end of this session delegates will have considered and discussed:
    The importance of Emotional Intelligence
    How we communication
    Transactional Analysis
    A case study using the key skills for compassion

  • Maintaining our Compassion levels

    By the end of this session delegates will have considered and discussed:
    Barriers to being Compassionate
    Preventing Compassion Fatigue
    Effects of Compassion Fatigue
    Maintaining Compassion levels
    Self-compassion

  • ABC for Compassion

    ABC for Compassion
    By the end of this session delegates will have considered and discussed:
    ABC for Compassion and compassion fatigue
    Using the ABC model
    What helps us feel our best?

  • Review and Action Planning

    By the end of this session delegates will have:
    Shared their personal key learning points from today’s session
    Created an action plan for maintaining compassion levels to support self and others –
    Stop, start and continue
    Offered any further questions from the session.

 

Private Training

Private course
Flexible date and location
Please quote for prices

  • Course Options

    Private courses:
    Private course
    Flexible date and location
    Please quote for prices
  • Call us on
    0191 377 8377
    to discuss your requirements.
    Mon-Fri 9am-5pm.
    Ask a Question
  • The Compassionate Mindset Course Options
    Virtual
    Virtual
    These courses can be attended from anywhere.
    Private
    Private
    Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
    Bespoke
    Bespoke
    Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
  • Virtual Training

 

Course Reviews
Have had quite a bit of clerking and minuting experience previously but this was a good all around refresher of key skills, things to think about and new ways of working when it comes to minuting

I.T. Hmpps, Minute Taking

Really good course at an appropriate pace for everyone. I39ve been to a few courses by ITTS and all have been good

M.W. Durham County Council, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

The nature of this particular course being 11 today was excellent and we really drilled down into the detail that might not have been possible in a larger group.

I.M. , Redefining PowerPoint Design Create and Present with Impact

I recently attended the Level 1 course, so this was a perfect and relevant next step in my Excel training. Picked up some tips which will assist me everyday back in the office. Great course, much appreciated.

H.M. Nissan, Excel Level 2

Which part of the course did you find particularly valuable URL campaigns, tagging, knowing what people use the search bar for.

A.M. South Tyneside and Sunderland Nhs Foundation Trust, Google Analytics Essentials

Which part of the course did you find particularly valuable Learned some quick, simple ways that I didn#39t know were there

C.P. Egger Uk, Excel Level 2

Which part of the course did you find particularly valuable Adding video and loop to my slide show

G.A. Hyperdrive Innovation Ltd, PowerPoint Essentials

Would definitely recommend

L.H. Hitachi, Excel Level 1

 

 

Please contact us to discuss your The Compassionate Mindset course, we have many solutions available to ensure you receive the best training possible.
 Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible The Compassionate Mindset course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account.  Please contact us to book a place or get a quote for your The Compassionate Mindset course.
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed:8/25/2026 7:32:09 AM