Ai in Action ChatGPT and Copilot
This introductory course explores the practical use of Microsoft Copilot and ChatGPT.
No prior AI knowledge is required—just basic computer skills.
Participants will learn how each tool works, their strengths, limitations, and when to use them.
The session includes live demonstrations, real-world examples, and ethical considerations.
- Contact us for duration options
- In person
Course Objectives
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Learners will gain an understanding of ChatGPT and Copilot, when and how to use each.
Includes a balanced overview of both tools, with their capabilities, differences, practical uses, and ethical considerations
Prerequisites
- This course is designed for a general audience with basic computer skills and does not require any prior knowledge of artificial intelligence or related technologies.
Course content Back to top
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Understanding ChatGPT
- What is ChatGPT? Introduce ChatGPT as a conversational AI tool developed by OpenAI.
- Core Capabilities: Generating text, answering general knowledge queries, writing content (like emails or blog snippets), and providing creative or technical assistance.
- Limitations to Note: Inaccurate or nonsensical answers, loss of context etc
- Demonstration: Live demo of ChatGPT in action -
Understanding Microsoft 365 Copilot
- What is Microsoft Copilot?
- Core Capabilities: Outline what Copilot can do inside MS Office apps
Copilot is deeply integrated with productivity software to save time on routine work.
- Requirements & Scope:
- Demonstration: -
Key Differences: ChatGPT vs. Copilot
- Primary Use and Audience:
- Integration and Access:
- Output Style:
- When to Use Which -
Practical Applications & Use Cases
- Real-World Scenarios: Walk through a couple of relatable case studies that show how each tool can be applied:
- Broader Use Cases: Emphasise the versatility
- Hands-on Exercise: -
Ethical Considerations & Best Practices
- Accuracy and Trust: AI outputs may not always be correct or appropriate.
- Bias and Fairness:
- Privacy and Data Security:
- Ethical Use Cases
- Case Discussion -
6. Q&A/Discussion
- As time permits ...
Training a team?
Run this course privately, on your dates
What delegates say Back to top
Which part of the course did you find particularly valuable
“The overview of crystal and the functionality of formulas”
“I thought the trainer was very patient and helped the less able candidates on our course ie me! Thank you.”
Which part of the course did you find particularly valuable
“How to work out what is good and what does not need to be put into the final draft”
Following this training what are you going to do differently
“Everything. I will adapt my new skills and integrate them into my work as I do work with large data sets”
“Really enjoyed the course, the trainer was very engaging and most helpful.”
Following this training what are you going to do differently
“Use Teams effectively”
What were the most useful aspects of the course
“I already knew a bit about indesign but compound paths and gradients were new to me.”
Following this training what are you going to do differently
“I will be reviewing the excel spreadsheets that I use on a regular basis to see how I can improve them by using different formulas”
Please contact us to discuss your Ai in Action ChatGPT and Copilot course, we have many solutions available to ensure you receive the best training possible.
Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible Ai in Action ChatGPT and Copilot course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your Ai in Action ChatGPT and Copilot course.
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0191 377 8377
ittrainingsolutions.co.uk
Printed: 10/21/2026 10:19:32 AM