Ai in Action ChatGPT and Copilot
This introductory course explores the practical use of Microsoft Copilot and ChatGPT.
No prior AI knowledge is required—just basic computer skills.
Participants will learn how each tool works, their strengths, limitations, and when to use them.
The session includes live demonstrations, real-world examples, and ethical considerations.
- Contact us for duration options
- In person
Course Objectives
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Learners will gain an understanding of ChatGPT and Copilot, when and how to use each.
Includes a balanced overview of both tools, with their capabilities, differences, practical uses, and ethical considerations
Prerequisites
- This course is designed for a general audience with basic computer skills and does not require any prior knowledge of artificial intelligence or related technologies.
Course content Back to top
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Understanding ChatGPT
- What is ChatGPT? Introduce ChatGPT as a conversational AI tool developed by OpenAI.
- Core Capabilities: Generating text, answering general knowledge queries, writing content (like emails or blog snippets), and providing creative or technical assistance.
- Limitations to Note: Inaccurate or nonsensical answers, loss of context etc
- Demonstration: Live demo of ChatGPT in action -
Understanding Microsoft 365 Copilot
- What is Microsoft Copilot?
- Core Capabilities: Outline what Copilot can do inside MS Office apps
Copilot is deeply integrated with productivity software to save time on routine work.
- Requirements & Scope:
- Demonstration: -
Key Differences: ChatGPT vs. Copilot
- Primary Use and Audience:
- Integration and Access:
- Output Style:
- When to Use Which -
Practical Applications & Use Cases
- Real-World Scenarios: Walk through a couple of relatable case studies that show how each tool can be applied:
- Broader Use Cases: Emphasise the versatility
- Hands-on Exercise: -
Ethical Considerations & Best Practices
- Accuracy and Trust: AI outputs may not always be correct or appropriate.
- Bias and Fairness:
- Privacy and Data Security:
- Ethical Use Cases
- Case Discussion -
6. Q&A/Discussion
- As time permits ...
Training a team?
Run this course privately, on your dates
What delegates say Back to top
Any other comments or recommendations
“I feel as though I have learnt lots of new functions that will assist me in doing my job”
Following this training what are you going to do differently
“Use Teams effectively”
Which part of the course did you find particularly valuable
“I enjoyed how adele layed the framework out for me to build my skills for the basics. I can now take another course to grow my skills from this. No bad habits!”
“Very enjoyable course”
“Really useful course thank you!”
Following this training what are you going to do differently
“Stop ruining other colleagues spreadsheets! Joking aside, Ill be better placed to present production figures and pinpoint any trends.”
“I am going to implement these skills as fast as possible after the course.”
“There was none of the course I didn#39t find valuable. I especially enjoyed the first part learning about formatting”
Please contact us to discuss your Ai in Action ChatGPT and Copilot course, we have many solutions available to ensure you receive the best training possible.
Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible Ai in Action ChatGPT and Copilot course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your Ai in Action ChatGPT and Copilot course.
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0191 377 8377
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Printed: 11/9/2026 4:00:31 PM