✖

Reset your password To start, please enter your username

Reset your password If an account exists using the username you entered, you will receive an email with a reset code, please use this to reset your password.

Please check your spam folder or call us on 0191 377 8377 if you have trouble finding your reset code.

✖

We use cookies to offer you a better experience and to analyse how visitors use our site, for more information please click here . Thank you.

Cookies are small text files that are stored on your computer, phone, tablet or other web enabled device when you visit a website.
We use the following cookies linked to analytics:
_ga, __gat_gtag_UA_845645_1 and _gid

Our cookies do not store private data or data that can identify you personally.

To view full cookie information please click here

Accept All

Functional Only

Menu

Menu
X

Contact
Click to enquire online or call on 0191 377 8377
Contact Online
Sign in

All Courses All Services Public Course Schedule Compare Courses

Courses

Consultancy & Support

Remote Hourly Support Data Management Solutions Microsoft Office Support

After Course & About

Course Info

Public Scheduled Course Dates Training Venue Information Course Types & Bespoke Training Course FAQs Course Feedback T&Cs

After Course

Evaluate Your Course Trainer Login

About Us

Join Our Team

0191 377 8377

All Microsoft Management Adobe AutoDesk Personal
Development Technical IT Sage Entrepreneurship Graphic
Design Web
Development Environment
Health and Safety

Microsoft Management Project Business Training Courses in Newcastle and Durham throughout the North East

Show my favourites

Compare courses

Filter activated
Remove filter
Showing favourite courses only
Remove filter
Go to favourites

- Change Management
  
  Duration: 1 Day
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Conflict Management
  
  Duration: 1 Day
  
  Overview: Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Introduction to Energy Management
  
  Duration: 1 Day
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Introduction to Supervisory Management
  
  Duration: 1 Day
  
  Overview: This course is designed for supervisors and first line managers who are new to their roles.
  
  This course aims to introduce supervisors and first line managers to their new roles, developing particular awareness and skills in the areas of leadership style, motivation and delegation.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- ITIL® 4 Foundation Certificate in IT Service Management
  
  Duration: 3 Days
  
  Overview: The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
  
  ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
  
  The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Stepping up to Management
  
  Duration: 2 Days
  
  Overview: Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Time Management
  
  Duration: 1 Day
  
  Overview: Time can only be used once. This course teaches delegates how to manage time effectively. It helps delegates keep priorities in focus and avoid time wasting. The course is interactive and includes a high level of delegate participation.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft 365 Copilot Readiness, Deployment and Management for IT Professionals
  
  Duration: 3 Days
  
  Overview: Mastering Microsoft Copilot for Microsoft 365 Readiness, Deployment and Management for IT Professionals- Hands on
  
  This 3 day course is for IT professionals deploying or considering Microsoft Copilot for Microsoft 365 Readiness for deployments. The course provides detailed information on Microsoft 365 Architecture, requirements and deployment steps and provides a 'hands on' learning experience using a series of compelling labs to compound learning.
  
  This course also provides detailed guidance for discovering, protecting and preventing sensitive data overexposure with Microsoft Copilot for Microsoft 365.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Project Management Essentials
  
  Duration: 2 Days
  
  Overview: This two day project management course covers the theory of managing a project. Anyone who needs to plan projects as a core or significant part of their job will benefit from attending.
  
  An essential ingredient of a successful project is the effective utilisation of the project resources over time. This two day course provides a structured approach to project planning, highlighting the concepts and techniques in a progressive series of steps to enable the delegates to produce realistic and achievable plans.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Project Management Essentials in a Day
  
  Duration: 1 Day
  
  Overview: This course is aimed at people getting started in managing projects, this interactive, virtual course will give you the key processes and basic techniques of project management with the opportunity to apply your learning to your own projects.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft 365 Copilot for Business Users - Introduction
  
  Duration: 1 Day
  
  Overview: This one-day course is designed to help business users understand the basics of Microsoft Copilot for Microsoft 365, a productivity tool that uses artificial intelligence to provide real-time intelligent assistance within Microsoft 365 productivity apps including Word, Excel, PowerPoint, Teams and Outlook. It is designed to transform productivity, creativity, collaboration for users, teams and organisations.
  
  The course is beginner-friendly and requires no previous AI expertise.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft 365 Copilot Technical Overview for IT Professionals
  
  Duration: 1 Day
  
  Overview: The Technical overview of Microsoft 365 Copilot for the IT Professional Course, delves into the capabilities of Microsoft 365's AI-powered feature designed to enhance productivity and efficiency within organizations. This course will explore the following key areas:
  
  Microsoft 365 Copilot Features: Uncover the ways in which Microsoft 365 Copilot can streamline tasks across applications such as Word, Excel, PowerPoint, Outlook, Teams (and many more applications!). Understand Microsoft 365 Copilot functionality including content generation, summarization, text refinement and tone suggestions via natural language prompts.
  
  Microsoft Business Chat, an innovative cross-app experience unlocking capabilities to improve information discovery and context across multiple apps including calendar, emails, chats, documents, meetings and contacts. Microsoft Business chat is available to users from Microsoft 365.com, Bing (when signed in with a work account), or within Microsoft Teams.
  
  Microsoft 365 Copilot Architecture: Gain insights into the inner workings of Microsoft 365 Copilot as it harnesses vast language models (LLMs) and organization's data via the Microsoft Graph. Discover the power of Microsoft Semantic Index, a cutting-edge technology facilitating swift and accurate retrieval of contextually relevant information.
  
  Microsoft 365 Copilot Prerequisites and Licensing: Navigate the technical prerequisites and feature enablement necessary for an organization to leverage Microsoft 365 Copilot's potential. Explore pricing and licensing options for both Microsoft 365 Copilot and Business Chat.
  
  How Microsoft 365 Copilot ensures enterprise-grade data security and privacy through integration with Microsoft 365 security and compliance features including Data Loss Prevention, Sensitivity Labels, Defender for Cloud Apps File Policies, Data Access Governance Reports
  
  Microsoft 365 Data Collaboration, Classification and Reporting features to identify and protect sensitive data including Collaboration Insights, Sensitive Information Types, Microsoft Syntex and Microsoft Priva.
  
  IT Professional's Readiness and Deployment Tasks for Microsoft 365 Microsoft 365 Copilot: Understand required the skills and tasks to ready your organization for Microsoft 365 Microsoft 365 Copilot's integration. This includes configuring permissions, managing administrative controls, change management, promoting adoption, and overseeing usage monitoring.
  
  Upon completing this course, you will possess a holistic comprehension of Microsoft 365 Copilot and its potential transformative impact on an organization and requirements as an IT Professional to deploy, secure, manage, promote and support a Microsoft 365 Copilot Deployment.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft Forms Essentials in Office 365
  
  Duration: 1 Day
  
  Overview: This Microsoft Forms Essentials course covers how Forms, SharePoint and Power Automate integrate into data collection and storage solutions in Office 365.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft Forms, SharePoint and Power Automate Essentials
  
  Duration: 1 Day
  
  Overview: This course covers how Forms, SharePoint and Power Automate integrate into data collection and storage solutions in Office 365.
  
  Private Courses:
  Private courses start from £845 for up to 8 delegates
  
  View Full Course
- Microsoft Managing Modern Desktops MD101
  
  Duration: 5 Days
  
  Overview: As desktops has evolved, so have methods for deploying and updating them. In this course, you'll learn how to plan and implement an operating system deployment strategy. This course will help you understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows.
  
  During this course, you’ll be introduced to key components of modern management and co-management strategies. You’ll examine what it takes to incorporate Microsoft Intune into your organization and how to use it to manage modern desktops and devices. You’ll also learn about methods for deployment and management of apps and browser-based applications.
  
  In this course, the student will be introduced to the key concepts of security in modern management. This course covers authentication, identities, and access, as well as about how to protect these categories. The student will be introduced to Azure Active Directory and learn how to use Microsoft Intune to protect devices and data with compliance policies. Finally, this course will cover key capabilities of Azure Information Protection and Windows Defender Advanced Threat Protection and how to implement these capabilities.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft Power BI Complete
  
  Duration: 4 Days
  
  Overview: This course is available on a private course basis only.
  We run the Microsoft Power BI Desktop course as a public scheduled event and also as a private course.
  
  This 4-day course is intended for anyone who is new to designing and implementing self-service Business Intelligence (BI) solutions using Microsoft Power BI Desktop and the Power BI Service. It is ideal for anyone who needs a total immersion in the subject matter as the course structure is very comprehensive. The training is delivered with plenty of illustrated examples and augmented with practical hands-on exercises to enhance the learning experience. Also, as Power BI Desktop and the Power BI Service are continually evolving, this course is regularly reviewed and updated to keep the delivered content as fresh and relevant as possible, thus ensuring maximum productivity from the learning experience. Due to the very comprehensive nature of this course, the content delivered may vary depending on new and updated features, delegate requirements, and course objectives.
  
  This course is also commensurate with the “PL-300 Microsoft Power BI Data Analyst” course and serves as ideal preparation for the Microsoft PL-300 exam. In addition to providing the knowledge required for this exam, this course takes a broader and more practical approach to Power BI, demonstrating useful techniques that will prove extremely helpful in the workplace.
  
  The first part of the course introduces the capabilities and components of Power BI Desktop before delving into the realms of discovering and loading data from a variety of sources. Primarily focussed on using Power Query to create queries for implementation in data models, students will learn how to shape and transform loaded data, mashup data from various sources by merging and appending data, and manage, structure, and parameterise queries. Delving behind the scenes, students will also be introduced to the M language, highlighting ways in which existing code can be tweaked and how user defined code and functions can be implemented.
  
  Part two of the course introduces students to tabular data modelling concepts, preparing the data in readiness for use in reports and dashboards. The importance of implementing relationships is also covered. In order to enhance the data model, students will be introduced to the DAX expression language to enable them to implement calculated columns, measures, and tables. Consideration is also given to implementing time intelligence in the design of data models.
  
  In part three, you will learn how to create and design reports and implement visualisations. We will first look at text-based visuals before moving on to graphical components like charts, gauges and KPIs (Key Performance Indicators). The implementation of maps in reports is also given coverage. To create interactivity in reports, students will also learn how to implement various types of filters and slicers.
  
  Finally, in part four, we turn our attention to the Power BI Web Service. Attendees will learn how to publish reports to the Power BI Service and how to organize and secure content. The creation and use of dashboards will be considered, and the sharing of content will also be given coverage. We will look at user accessibility issues and consider how users, including mobile users, can interact with report content. Managing and refreshing datasets in the Power BI Service is also included.
  
  Additionally, with the course structure being fully modularised, customised versions of this course can be devised and delivered to suit individual requirements – just ask for details.
  
  Private Courses:
  Private courses start from £3980 for up to 8 delegates
  
  View Full Course
- Microsoft Power BI Getting Started
  
  Duration: 1 Day
  
  Overview: Power BI Desktop is part of the suite of tools from Microsoft which enable data to be analysed and published from a variety of sources.
  
  With Power BI Desktop, you get a report authoring tool that enables you to connect to and query data from different sources using the Query Editor. From the datasets you build with Query Editor you can create Reports and Visualizations or dashboards within Power BI Desktop. Reports can then be published.
  
  This course covers the use of Power BI Desktop to connect to data, create Visualizations, query the data and publish reports.
  
  This course does not cover MS Power BI Pro, Power BI accessed via Office 365 or SharePoint Services.
  
  Private Courses:
  Private courses start from £845 for up to 8 delegates
  
  View Full Course
- Agile Project Management Foundation and Practitioner - AgilePM
  
  Duration: 5 Days
  
  Overview: This course has been updated to version 2.0 of the Agile Project Management Handbook.
  
  This five-day accredited course provides participants with a thorough grounding in the DSDM Agile Project Management framework. It is comprised of a Foundation-level introduction to the framework, and an in-depth Practitioner-level examination of how a project manager applies the framework.
  
  Presented by skilled lecturers with extensive experience in the practical application of project management, the course includes examination coaching and practice using sample questions.
  
  This course does not cover the Scrum Framework.
  
  Delegates should be prepared to set aside time to revise for the Foundation and Practitioner exams, in the evenings after the course lecture finishes. This includes studying the course Handbook, and working through sample exam questions.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- APM Fundamentals of Project Management (PFQ)
  
  Duration: 2 Days
  
  Overview: This entry-level course provides a comprehensive overview of project management that focuses on applying the core principles to make better decisions, understand consequences and generate success. Relevant for any project in any area of business, the course covers the pragmatic skills and techniques necessary for effective project delivery.
  
  As more and more business critical initiatives are being planned and executed as projects, it is essential that organisations are fully equipped with the skills, tools, working practices, processes and mind-sets such that projects can be clearly defined, realistically planned and effectively managed.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- APM Project Management Qualification (PMQ)
  
  Duration: 5 Days
  
  Overview: Effective project management skills are becoming increasingly important. Organisations need good project managers, at all levels, to successfully deliver the change projects that will enable the business to adapt, grow and achieve its strategic objectives. The Association of Project Management APMP qualification allows delegates to demonstrate their knowledge of the various elements of project management and how projects fit into the strategic and commercial environment. APMP is recognised at IP
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- BCS Agile Foundation Certificate
  
  Duration: 2 Days
  
  Overview: Agile has caught the attention of business leaders in the UK and globally as a means of managing change, reducing time to market, eliminating waste and attracting and retaining customers. The question is - what is Agile Project Management and how does it differ from traditional waterfall? What are the roles, skills and competencies required?
  
  This two-day foundation certificate course is concerned with the use of Agile practices in projects, product and software development.
  
  The course is designed to ensure the delegate has suitable knowledge of the core concepts of Agile practices, the Agile values and principles, across a breadth of Agile methodologies. It is not aimed at preparing delegates to implement a specific Agile approach.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Business and Report Writing Skills
  
  Duration: 1 Day
  
  Overview: A one day programme focused on written business communication.
  
  To write effectively requires knowledge of the process for constructing written business communications. When applied to various types of written communication such as a report, presentation, memo, letter, e-mail, this knowledge helps produce clear, concise, unambiguous communications.
  
  The programme provides delegates with a chance to obtain the knowledge, test its application, and thus become more confident when faced with a written communication task at work.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Customer Care
  
  Duration: 1 Day
  
  Overview: Good customer care depends on the attitudes and skills of each individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer's perspective and to get an understanding of the best way to approach individual customers.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Customer Care Dealing with Difficult and Aggressive Behaviour
  
  Duration: 1 Day
  
  Overview: This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Decision Making and Problem Solving
  
  Duration: 1 Day
  
  Overview: Common problems are just that - all too common. Often they require a standardised language and approach to problem solving across an entire organisation. This course assists organisations in developing a standardised, yet flexible problem solving process that integrates easily into any current organisational format.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Delegation - The Art of Effective Delegation
  
  Duration: 1 Day
  
  Overview: Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.
  
  Wrong - lack of delegation will lead to you slowly drowning in work. Tasks will become half-finished or poorly executed and you will end up with a disgruntled and demotivated team who are crying out to take on more responsibility.
  
  This one-day course will give you the confidence to let go of tasks without losing control and give you the skills to use delegation as a motivational tool to increase performance. Understand your own management styles to develop the potential of your staff, yourself and ultimately your organisation.
  
  The course will be participatory and will include self-analysis tools, case studies and group work.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Excel Business Intelligence using Excel Power Tools
  
  Duration: 1 Day
  
  Overview: This course is split into 3 main areas:
  
  1. Get and Transform (Power Query)
  2. Power Pivot - Data Models and DAX calculations
  3. Dashboard Creation with Pivot Tables, Charts and Slicers
  
  It is aimed at users who want to analyse data from multiple sources and want to create effective data dashboards.
  This course will be delivered on Excel 2016 or above and using generic data files that aim to appeal to a wide audience.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Private courses start from £745 for up to 8 delegates
  
  View Full Course
- Excel Level 1 - Essentials
  
  Duration: 1 Day
  
  Overview: Microsoft Excel is a spreadsheet program that can be used for storing, organising and manipulating data.
  
  This Excel introductory course will enable delegates to gain a good general understanding of the main features of Microsoft Excel, giving them the ability to produce standard spreadsheets, create formulae and format and print spreadsheets.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Private courses start from £645 for up to 8 delegates
  
  View Full Course
- Food Labelling and Legislation
  
  Duration: 1 Day
  
  Overview: The new course covers changes introduced to Food Labelling requirements by the 2011 European Directive on the provision of food information. It explains the transitional arrangements on the new rules. These new requirements will have a major impact upon the information provided on food labels for consumers. The course is designed to provide candidates with the knowledge of the changes to help food manufacturers prepare for and comply with the law.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Interviewing Skills
  
  Duration: 1 Day
  
  Overview: This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- ISTQB Foundation Certificate in Software Testing (inc exam)
  
  Duration: 3 Days
  
  Overview: This course provides comprehensive first-level training for anyone involved in software testing. It is accredited by the ISTQB and follows the CTFL 2018 syllabus specified by the International Software Testing Qualification Board (ISTQB).
  
  The course covers the fundamentals of testing: definitions of testing standards, planning, managing the lifecycle, reviews and the tools available. Techniques for creating tests are described and practised. It culminates in a one-hour multiple choice examination for the Foundation Certificate in Software Testing. Successful delegates will also gain the ISTQB Certified Tester - Foundation Level, a globally recognised qualification.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Leadership and Management Development Programme
  
  Duration: 15 Days
  
  Overview: This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.
  
  Between each workshop delegates will be given work assignments to reinforce and embed the skills learned at each workshop. Recognising the busy nature of the delegates role, the design of these assignments will be thought provoking and practical rather than time consuming.
  
  Each module comes with its own set of support notes for delegates to put into a ring-binder, which then builds up into a comprehensive management reference book.
  
  This highly interactive and practical programme will give delegates an opportunity to learn more about themselves and the different working styles of others to increase individual and team effectiveness. They will be working as individuals, in pairs or small groups, engaging with each other to explore the different approaches. Building a team successfully requires awareness and understanding of the needs for a balanced team. This programme has been designed to give delegates both insight and time to explore their personal preferences, highlighting the benefits of getting the correct balance between both managing the task and leading the team.
  
  CLARITY 4D PROFILES
  
  As an optional extra, each delegate will receive either an 11 page Clarity4D Personal Profile or a 20 page Team Profile (recommended). The Profile provides delegates with information on their personality type as an aid to understand more about self and others, which can then be used to identify strategies for enhancing interpersonal relationships and improving communications within the team.
  
  The Profile includes sections on:
  Personal style and interacting with others
  Personal strengths and areas of hidden potential
  Value to the Team
  Effective Communication
  
  The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development coaching tool.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Lean Six Sigma Yellow Belt
  
  Duration: 2 Days
  
  Overview: The course aims to provide participants with an understanding of the fundamentals of Six Sigma so that they can contribute to Green Belt projects and know how to apply basic tools within a Define, Measure, Analyse, Improve and Control (DMAIC) or Problem Solving process on a routine basis.
  
  This Six Sigma Yellow Belt course provides a practical introduction to working with Six Sigma and utilising the Six Sigma process improvement methodology. Designed to support team members, Yellow Belts gain the knowledge required to become effective Lean Six Sigma project contributors, driving performance improvement to remove waste and improve quality.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft Power Apps Essentials
  
  Duration: 1 Day
  
  Overview: Power Apps is a suite of apps, services, connectors, and a data platform that provides you with an opportunity to build custom apps for your business needs.
  
  This 1-day course explores the basic building blocks and allows you to create your own Apps and understand how to develop your skills to the next level.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Private courses start from £845 for up to 8 delegates
  
  View Full Course
- Microsoft Power BI Desktop
  
  Duration: 2 Days
  
  Overview: Power BI Desktop is part of the suite of tools from Microsoft which enable data to be analysed and published from a variety of sources.
  
  With Power BI Desktop, you get a report authoring tool that enables you to connect to and query data from different sources using the Query Editor. From the datasets you build with Query Editor you can create Reports and Visualizations or dashboards within Power BI Desktop. Reports can then be published.
  
  This course covers the use of Power BI Desktop to connect to data, create Visualizations, query the data and publish reports.
  
  This course does not cover MS Power BI Pro, Power BI accessed via Office 365 or SharePoint Services.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Private courses start from £1690 for up to 8 delegates
  
  View Full Course
- Microsoft Project Essentials
  
  Duration: 2 Days
  
  Overview: This two day course is designed for individuals who will use Microsoft Project as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Private courses start from £1690 for up to 8 delegates
  
  View Full Course
- Microsoft Sway
  
  Duration: 0.5 Days
  
  Overview: Microsoft Sway is a presentation program that allows you to create interactive reports, stories, presentations and more
  
  Sway can include text, pictures and media, pulling content from a variety of locations, including your own device, network or internet source.
  
  Sways are stored on Microsoft's servers and tied to a Microsoft account, although more content is available when accessing through an Office 365.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Microsoft Teams in Office 365 Essentials
  
  Duration: 0.5 Days
  
  Overview: This course is for users wishing to acquaint themselves with the basic features of Microsoft Teams in Office 365. The course stresses the role of Teams, Channels, Files, Meetings and Chat.
  
  Private Courses:
  Private courses start from £645 for up to 8 delegates
  
  View Full Course
- Minute Taking
  
  Duration: 1 Day
  
  Overview: Minutes are a vital method of recording information and capturing thoughts and ideas. It is important that this becomes an easy process. This Minute Taking course illustrates the various stages of minute taking and covers invaluable techniques.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Office 365 Expert - 365 Small Business or Enterprises
  
  Duration: 0 Days
  
  Overview: This Microsoft Office 365 course is aimed at the Office 365 user wishing to manage their Office 365 Tenancy and the major Applications within it as well as automating business processes in Office 365.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Office 365 Intermediate - 365 Small Business or Enterprises
  
  Duration: 1 Day
  
  Overview: This course is aimed at those wishing to setup Office 365 and keep it running.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Office 365 Introduction - 365 Small Business or Enterprises
  
  Duration: 1 Day
  
  Overview: This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365. The course stresses the role of Outlook as an "All in One" messaging, SharePoint for Team collaboration and Lync 2010 for unified communications.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Office 365 User Essentials
  
  Duration: 1 Day
  
  Overview: This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365. The course covers the role of using the Office Online Applications to create, edit, comment and share documents.
  
  This course can be tailored to meet your organisations requirements.
  
  Each topic area is 90 minutes. Choose 4 x 90 minute modules for a 1 day course, or
  2 x 90 minute modules for a half day course
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- PowerPoint Essentials
  
  Duration: 1 Day
  
  Overview: This course is aimed at those new to PowerPoint, or who have limited knowledge of the package. During this course delegates will explore the PowerPoint environment and create presentations.
  
  Delegates will format text on slides, add graphical objects to a presentation, modify objects on slides, add tables to a presentation, add charts to a presentation and prepare to deliver a presentation.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Private courses start from £645 for up to 8 delegates
  
  View Full Course
- Presentation Skills
  
  Duration: 1 Day
  
  Overview: This interactive workshop enables delegates to develop and refine their presentation and public speaking techniques.
  
  This course involves a high level of delegate participation.
  
  At the end of the course, delegates will be able to plan, outline, and create a presentation. Delegates will also be able to recognise and apply effective presentation techniques.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- PRINCE2 7 Foundation
  
  Duration: 2 Days
  
  Overview: This PRINCE2 Foundation course provides a definitive overview of the latest version of PRINCE2, the 6th Edition. We cover its four integrated components – the principles, themes, processes and project environment. We also look at management roles required in a PRINCE2 project and what management products must be created to ensure the project is delivered in a coordinated, consistent and transparent manner.
  
  We help you to not only know PRINCE2, but also apply and tailor it for your projects. The Foundation course has been designed by award-winning instructional designers to ensure that it provides an interactive and engaging introduction to PRINCE2. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- PRINCE2 7 Foundation & Practitioner
  
  Duration: 5 Days
  
  Overview: According to PeopleCert, PRINCE2 is “the world’s most practised and recognised project management method and provides the essentials for managing any project of any size or complexity.”.
  
  On this highly engaging and interactive course you’ll be introduced to the five connected elements of PRINCE2 - project context, practices, processes, principles with people at its centre. Reflecting the changing face of project management, this new version of PRINCE2 includes essential concepts such as sustainability, data management, commercial management and most importantly people management.
  
  The 5-day course is divided into a 3-day Foundation event and 2-day Practitioner. We help you to not only know PRINCE2, but also apply and tailor it for your projects. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  <
  
  >
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- PRINCE2 7 Practitioner Conversion or Reregistration
  
  Duration: 3 Days
  
  Overview: This course takes up where the PRINCE2 Foundation course ends and prepares the delegates for the PRINCE2 Practitioner examination, or the re-qualification examination. The primary objective of this course is to prepare delegates for the Practitioner examination.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- SharePoint Overview
  
  Duration: 1 Day
  
  Overview: This one day course is designed to familiarise the SharePoint user with the basics of creating, permissioning, populating and managing a SharePoint Team Site
  
  Private Courses:
  Private courses start from £845 for up to 8 delegates
  
  View Full Course
- Social Media for Business
  
  Duration: 1 Day
  
  Overview: With a quarter of the planet estimated to be using Social Media today, Social Media has become a valid component of a comprehensive marketing communications programme.
  
  How can you use this opportunity effectively to promote your business?
  
  What do you need to do to use Social Media strategically?
  
  During this course we show you how Social Media can support your overall marketing plan. We will mix theory with practical, hands-on experience and discussion about your specific business objectives.
  
  This course is ideal for any marketing people or business owners who are new to Social Media or who are already active on Social Media but would like to learn how to use them more effectively.
  
  We will concentrate on the "Big 4" of Twitter, LinkedIn, Facebook and YouTube.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- SQL Server System Administration Fundamentals
  
  Duration: 3 Days
  
  Overview: This 3 day course is intended for students who need to learn the essential skills necessary to maintain a Microsoft SQL Server 2016 or 2017 system infrastructure. Being concise and hands-on, it is aimed at quickly getting students familiar with the Microsoft SQL Server administration concepts, tools and utilities. The installation of SQL Server, covered in the first module of the course, is optional and can be omitted to free up time for other topics if desired.
  
  The course focuses on managing a single on-premise SQL Server Database instance and does not delve into more advanced enterprise features such as high availability and replication. Neither do we consider cloud-based solutions in this course. That said, for delegates looking to get a strong grounding in SQL Server architecture and administration, perhaps before advancing on to more advanced features, this is an ideal course upon which to build.
  
  Attendees will gain insight into the infrastructure and architecture of SQL Server, enabling individuals to fully understand the product with which they are dealing. Configuration of server instances and databases is given full treatment, as are database transaction logs, and the creation and maintenance of indexes. Concise treatment is given to managing SQL Server security, including both at the server and database level. The focus then shifts to examining how best to move and protect data, such as when importing or exporting it between heterogeneous data sources, backing it up to external media, and restoring data from a backup. Many tasks involved in the day to day administration of a SQL Server instance can be performed automatically, making an administrators life potentially simpler, and such is the subject matter in the module dealing with SQL Server Automation. The final part of the course looks at monitoring and troubleshooting SQL Server performance and related issues.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Stress Management and Powering up Your Mental Resilience
  
  Duration: 1 Day
  
  Overview: All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.
  
  This practical course will give you the tools and knowledge to live and work with less stress by developing your skills in dealing with frustration, anxiety and pressure in positive ways.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Team Day
  
  Duration: 1 Day
  
  Overview: The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.
  
  Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.
  
  Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.
  
  Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.
  
  The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- VBA Essentials using Access
  
  Duration: 3 Days
  
  Overview: This course is aimed at those who would like to develop their skills and knowledge of VBA programming in Access application development.
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- VBA using Word
  
  Duration: 2 Days
  
  Overview: This course is designed to help experienced Word users automate common tasks and create end user systems. The user does not have to be a programmer to benefit from this course but any programming experience will be of value
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
- You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page.
  
  Please note if you delete your cookies, your favourites will disappear.
  
  We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377

Course Title	Duration
You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Change Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Conflict Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Introduction to Energy Management Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Introduction to Supervisory Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

ITIL® 4 Foundation Certificate in IT Service Management This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Stepping up to Management This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Time Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Microsoft 365 Copilot Readiness, Deployment and Management for IT Professionals This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Project Management Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Project Management Essentials in a Day This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Virtual Training: Is Tutor-Led Can be attended online from anywhere Contains the same content as classroom training Show explanatory video + Hide Video -
Microsoft 365 Copilot for Business Users - Introduction This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Microsoft 365 Copilot Technical Overview for IT Professionals This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Microsoft Forms Essentials in Office 365 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Microsoft Forms, SharePoint and Power Automate Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Microsoft Managing Modern Desktops MD101 This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Microsoft Power BI Complete This course can be attended online or at a training venue Compare 0/4 Compare	4 Days	Obtain a quote for a private event		View Course

Microsoft Power BI Getting Started This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Agile Project Management Foundation and Practitioner - AgilePM This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

APM Fundamentals of Project Management (PFQ) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

APM Project Management Qualification (PMQ) This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

BCS Agile Foundation Certificate Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Business and Report Writing Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Customer Care This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Customer Care Dealing with Difficult and Aggressive Behaviour This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Decision Making and Problem Solving This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Delegation - The Art of Effective Delegation This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Excel Business Intelligence using Excel Power Tools This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Excel Level 1 - Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Food Labelling and Legislation Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Interviewing Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

ISTQB Foundation Certificate in Software Testing (inc exam) Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Leadership and Management Development Programme Compare 0/4 Compare	15 Days	Obtain a quote for a private event		View Course

Lean Six Sigma Yellow Belt Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Microsoft Power Apps Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Microsoft Power BI Desktop This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Microsoft Project Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Microsoft Sway This course can be attended online or at a training venue Compare 0/4 Compare	0.5 Days	Obtain a quote for a private event		View Course

Microsoft Teams in Office 365 Essentials This course can be attended online or at a training venue Compare 0/4 Compare	0.5 Days	Obtain a quote for a private event		View Course

Minute Taking This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Office 365 Expert - 365 Small Business or Enterprises This course can be attended online or at a training venue Compare 0/4 Compare	0 Days	Obtain a quote for a private event		View Course

Office 365 Intermediate - 365 Small Business or Enterprises This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Office 365 Introduction - 365 Small Business or Enterprises This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Office 365 User Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

PowerPoint Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Presentation Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

PRINCE2 7 Foundation This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

PRINCE2 7 Foundation & Practitioner This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

PRINCE2 7 Practitioner Conversion or Reregistration This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

SharePoint Overview This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Social Media for Business This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

SQL Server System Administration Fundamentals This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Stress Management and Powering up Your Mental Resilience This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Team Day Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

VBA Essentials using Access This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

VBA using Word This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

No results found on this page, searching our other courses

Ask us a question:

Call us on
0191 377 8377
to discuss your requirements.
Mon-Fri 9am-5pm.
Ask A Question
Name*

Email*

I would like IT Training solutions Ltd to keep me informed with offers and news it believes would interest me*

Yes

No

By submitting this form, you consent to IT Training Solutions Ltd storing your information in order to respond to your request.

What other courses would you like to attend "really enjoyed this course and Adel's presentation. explanations and examples "

N.D. Leeds and Yorkshire Houisng Association, OneDrive Essentials

Following this training what are you going to do differently "Set up and use a site for our team "

E.B. URC, SharePoint Overview

"Many thanks ... good initial overview. "

A.S.L. United Reformed Church Northern Synod, SharePoint and Teams Overview

"All of it was really interesting "

L.F. Durham County Council, Google Ads

Any other comments or recommendations "Thank you so much, really enjoyed my two days : "

H.S. Department for International Trade, Adobe In Design Level 1

"Very enjoyable course "

W.M. Gestamp UK Ltd, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "Found out a lot more short cuts to get to things then going the long way round "

S.O. , Word Essentials

Following this training what are you going to do differently "Play around a lot more and be more confident with excel. "

J. LHP, Excel Level 1 Essentials

"Very useful and well tailored to our requirements "

A.S. Indigo Software Ltd, OneNote Essentials

Following this training what are you going to do differently "More confident "

N.A. Egger UK Ltd, Excel Level 1 Essentials

"First team's training session wasn't sure what to expect. Great facilitator, excellent handouts and an inspiring way to train.<br/>Thank you. "

S. , Excel Level 1 Essentials

"Very enjoyable and informative "

P.S. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

Which part of the course did you find particularly valuable "All of it, I'm a novice at Power BI "

S.S. NHSBSA, Microsoft Power BI Complete

"This has been a very useful course. "

S.F. Nissan, VBA Essentials using Excel

"I thought [the trainer] was very patient and helped the less able candidates on our course ie me! Thank you. "

C.L. South Tyneside Sunderland NHSFT, Excel Level 2

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

.JavaScriptEnabledForm { display: none !important; visibility: hidden !important; } .JavaScriptDisabledForm { display: block !important; visibility: visible !important; }

Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

This site requires JavaScript - JavaScript is currently disabled on your device, please be aware that certain functionality may not work until you enable JavaScript.

Microsoft Management Project Business Training Courses in Newcastle and Durham throughout the North East

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)