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Phone Training Courses in Penrith

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"Understanding how the data feeds into PowerBI was most useful. "

R.B. NOCN, Microsoft Power BI Desktop

Following this training what are you going to do differently "Create my own metrics. Analyse statistics "

J.C. CMR UK Ltd, Excel Level 3

"Very enjoyable. The style and content was on point "

T.B. Van Leeuwen, Negotiating and Influencing Skills

"All aspects greatly improved my knowledge. "

P.T. Bruker JV UK Ltd., Excel Level 3

"Ideal for entry level "

M.Q. Nissan, Excel Level 1 Essentials

What is your assessment of the trainer overall "Trainer is very involved, enthusiastic and knows her content well "

J.M. Welwyn Components Ltd, Stepping up to Management

What were the most useful aspects of the course "Job description / person spec templates / what to include "

B.K. Renolit Cramlington Ltd, Interviewing Skills

"I was happy with all of it as it will allow me to use Excel more confidently "

L.G. Home Office, Excel Level 2

"It has given me the confidence to start a spreadsheet from scratch again rather than copying and amending other peoples. "

J.R. Yorwaste, Excel Level 3

"Everything was clearly explained and useful "

R.F. Wetherby Shade Card Co, Excel Level 2

"[The trainer] was very patient, and very helpful "

L.F. Durham County Council, Microsoft Power BI Desktop

"Really enjoyed the course, [the trainer] was very engaging and most helpful. "

M.C. James Jones, Excel Level 2

"I found it valuable being taken through all the different sections in each module. "

E.M. Newcastle GP Services, Sage Accounts Level 1

"Brilliant course "

A. Kookaburra, Microsoft Power BI Desktop

"The full course was interesting and valuable "

J.A. Cirrus Environmental Soultions Ltd, Customer Care

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"Understanding how the data feeds into PowerBI was most useful."

R.B. NOCN, Microsoft Power BI Desktop

Following this training what are you going to do differently "Create my own metrics. Analyse statistics"

J.C. CMR UK Ltd, Excel Level 3

"Very enjoyable. The style and content was on point"

T.B. Van Leeuwen, Negotiating and Influencing Skills

"All aspects greatly improved my knowledge."

P.T. Bruker JV UK Ltd., Excel Level 3

"Ideal for entry level"

M.Q. Nissan, Excel Level 1 Essentials

What is your assessment of the trainer overall "Trainer is very involved, enthusiastic and knows her content well "

J.M. Welwyn Components Ltd, Stepping up to Management

What were the most useful aspects of the course "Job description / person spec templates / what to include "

B.K. Renolit Cramlington Ltd, Interviewing Skills

"I was happy with all of it as it will allow me to use Excel more confidently "

L.G. Home Office, Excel Level 2

"It has given me the confidence to start a spreadsheet from scratch again rather than copying and amending other peoples."

J.R. Yorwaste, Excel Level 3

"Everything was clearly explained and useful"

R.F. Wetherby Shade Card Co, Excel Level 2

"[The trainer] was very patient, and very helpful"

L.F. Durham County Council, Microsoft Power BI Desktop

"Really enjoyed the course, [the trainer] was very engaging and most helpful."

M.C. James Jones, Excel Level 2

"I found it valuable being taken through all the different sections in each module."

E.M. Newcastle GP Services, Sage Accounts Level 1

"Brilliant course"

A. Kookaburra, Microsoft Power BI Desktop

"The full course was interesting and valuable "

J.A. Cirrus Environmental Soultions Ltd, Customer Care

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
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Access your course materials online via your own personal training account*.

More information on phone in Penrith

We provide phone courses in Penrith, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Penrith, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Penrith, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Penrith

More information on phone in Penrith

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)