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Phone Training Courses in Liverpool

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"For me, this was one of the best training courses I have attended, in my whole career. It was pitched at exactly the right level and covered all of the things I need to know to get me up and running with Power BI. The trainer was excellent. I'll be recommending this course to other BI colleagues. "

P.M. NHS North Tyneside CCG, Microsoft Power BI Desktop

"Overall a well structured and well presented course which was very informative "

J. ESH Construction, Microsoft Project Essentials

Following this training what are you going to do differently "Use Teams for the organisation of workload "

N.O. Weldricks, Office 365 Expert 365 Small Business or Enterprises

Which part of the course did you find particularly valuable "Very easy to follow along with Adele, and very easy to understand. The Data Validation and macros will be very valuable. I thought the excel sheet that we were sent was very well set all. "

S.R. , Excel Level 3

What were the most useful aspects of the course "Explanation of planning, setting objectives "

S.T. Tiplady Safety Services Ltd, Train the Trainer Training Skills for the Workplace

"The overall course was a great reminder about certain features. I particularly found data validation and conditional formatting very useful. "

A.G. Home Office, Excel Level 2

"I felt it was the right level and right information "

E.H. , Word Essentials

"Informative and easy to understand course "

S.D. Bang Olfsen, Excel Level 1 Essentials

What were the most useful aspects of the course "Self reflection and analysis made me rethink how I will approach situations with more confidence than before "

S.C. PP, Assertiveness Skills

"I found all of the course valuable as what I learned was all information I didn't know before. "

D.S. , Word Advanced Features

Following this training what are you going to do differently "I am going to be turning my spreadsheets into tables and naming them. I will also now be able to use the VLOOKUP function that i was previously struggling with. I am also definitely going to use the flash field function. "

B.C. , Excel Level 3

"Good use of time, well paced delivery "

C.F. Stockton on Tees Borough Council, Microsoft Project Essentials

Following this training what are you going to do differently "I will be a lot more efficient and not waste so much time on Excel figuring things out. "

L.M. Blue Phoenix, Excel Level 1 Essentials

"Put across very well, informative and interesting "

J.G. Benfield Park Medical Group, Stepping up to Management

"Looking forward to trying some of the things I've learned "

M.L. Healthwatch North Tyneside, Excel Level 2

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

P.M. NHS North Tyneside CCG, Microsoft Power BI Desktop

"Overall a well structured and well presented course which was very informative"

J. ESH Construction, Microsoft Project Essentials

Following this training what are you going to do differently "Use Teams for the organisation of workload"

N.O. Weldricks, Office 365 Expert 365 Small Business or Enterprises

S.R. , Excel Level 3

What were the most useful aspects of the course "Explanation of planning, setting objectives"

S.T. Tiplady Safety Services Ltd, Train the Trainer Training Skills for the Workplace

"The overall course was a great reminder about certain features. I particularly found data validation and conditional formatting very useful."

A.G. Home Office, Excel Level 2

"I felt it was the right level and right information"

E.H. , Word Essentials

"Informative and easy to understand course"

S.D. Bang Olfsen, Excel Level 1 Essentials

What were the most useful aspects of the course "Self reflection and analysis made me rethink how I will approach situations with more confidence than before"

S.C. PP, Assertiveness Skills

"I found all of the course valuable as what I learned was all information I didn't know before."

D.S. , Word Advanced Features

B.C. , Excel Level 3

"Good use of time, well paced delivery"

C.F. Stockton on Tees Borough Council, Microsoft Project Essentials

Following this training what are you going to do differently "I will be a lot more efficient and not waste so much time on Excel figuring things out."

L.M. Blue Phoenix, Excel Level 1 Essentials

"Put across very well, informative and interesting"

J.G. Benfield Park Medical Group, Stepping up to Management

"Looking forward to trying some of the things I've learned"

M.L. Healthwatch North Tyneside, Excel Level 2

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More information on phone in Liverpool

We provide phone courses in Liverpool, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Liverpool, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Liverpool, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Liverpool

More information on phone in Liverpool

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)