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Phone Training Courses in Chesterfield

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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Any other comments or recommendations "I would recommend this course to many more colleagues "

S. carveti partnership, Excel Level 3

"Trainer was really informative "

M.M. Watmos, Outlook Overview and MS Teams for Attendees

Which part of the course did you find particularly valuable "Different ways to communicate with different types of people "

S.L. Profins Ltd, Introduction to Supervisory Management

"Fantastic. All great! "

A.S. University of Leeds, Excel Level 3

"Everything was great, including the lunch that was provided. "

K.G. Royal IHC, VBA Essentials using Excel

"Training was all relevant and met expectations "

T.W. Watmos, Outlook Overview and MS Teams for Attendees

"Enjoyed all of it learnt some useful quick tips I was not aware of and also functions that I've not come across. Liked the charts section too. "

A.T. ASW Assurance, Excel Level 2

Would it be possible to use your feedback in our marketing we only use your initials and organisation name "The course was really informative, Stuart the trainer was fantastic and explained the topics so that they applied to our business. Would definitely use IT Training Solutions again. "

E.R. Kapex Construction, Office 365 Intermediate 365 Small Business or Enterprises

Following this training what are you going to do differently "Use Excel more often for valuable shortcuts to tasks that would otherwise take me a long time. "

J. , Excel Level 2

"I will feel more confident in general using Excel, I will be able to present data in a better way and will also feel more confident setting up my own worksheets in Excel. "

D.K. Egger, Excel Level 2

"very nice approach and teacher style "

L.H. SchlegelGiesse, Excel Level 1 Essentials

What is your assessment of the trainer overall "Trainer is very involved, enthusiastic and knows her content well "

J.M. Welwyn Components Ltd, Stepping up to Management

Following this training what are you going to do differently "Not refer to internet as much for any Excel problems! For what I require in my work I feel more confident with the knowledge Ive gained after today. Also feel I have more knowledge to help my seniors in other Excel based projects. "

R.Y. GSK, Excel Level 3

Which part of the course did you find particularly valuable "Discussion around dealing with complaints "

R.B. Cirrus Environmental Soultions Ltd, Customer Care

"Extremely informative and very beneficial in enhancing my knowledge and skills "

A.P. South Tyneside Council, Excel Level 2

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

Any other comments or recommendations "I would recommend this course to many more colleagues"

S. carveti partnership, Excel Level 3

"Trainer was really informative"

M.M. Watmos, Outlook Overview and MS Teams for Attendees

Which part of the course did you find particularly valuable "Different ways to communicate with different types of people"

S.L. Profins Ltd, Introduction to Supervisory Management

"Fantastic. All great!"

A.S. University of Leeds, Excel Level 3

"Everything was great, including the lunch that was provided."

K.G. Royal IHC, VBA Essentials using Excel

"Training was all relevant and met expectations"

T.W. Watmos, Outlook Overview and MS Teams for Attendees

"Enjoyed all of it learnt some useful quick tips I was not aware of and also functions that I've not come across. Liked the charts section too."

A.T. ASW Assurance, Excel Level 2

E.R. Kapex Construction, Office 365 Intermediate 365 Small Business or Enterprises

Following this training what are you going to do differently "Use Excel more often for valuable shortcuts to tasks that would otherwise take me a long time."

J. , Excel Level 2

"I will feel more confident in general using Excel, I will be able to present data in a better way and will also feel more confident setting up my own worksheets in Excel."

D.K. Egger, Excel Level 2

"very nice approach and teacher style"

L.H. SchlegelGiesse, Excel Level 1 Essentials

What is your assessment of the trainer overall "Trainer is very involved, enthusiastic and knows her content well "

J.M. Welwyn Components Ltd, Stepping up to Management

R.Y. GSK, Excel Level 3

Which part of the course did you find particularly valuable "Discussion around dealing with complaints "

R.B. Cirrus Environmental Soultions Ltd, Customer Care

"Extremely informative and very beneficial in enhancing my knowledge and skills"

A.P. South Tyneside Council, Excel Level 2

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of training locations
100% trainer led
Over 30 years experience training

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Access your course materials online via your own personal training account*.

More information on phone in Chesterfield

We provide phone courses in Chesterfield, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Chesterfield, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Chesterfield, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Chesterfield

More information on phone in Chesterfield

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)