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- Access Advanced Database Design
  
  Duration: 2 Days
  
  Overview: This Microsoft Access course is for delegates who have sound skills in the use of MS Access and are now ready to expand their knowledge into some of the more specialised and advanced features of the software. This course will provide delegates with the skills needed to create complex queries, create macros to automate tasks, enhance forms and reports and use the Access programming language Visual Basic for Applications (VBA), enabling delegates to really take control of their databases.
  
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  Public Scheduled Dates:
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  Private Courses:
  Private courses start from £1690 for up to 8 delegates
- Access Essentials An Introduction to Database Design
  
  Duration: 2 Days
  
  Overview: This Access course enables delegates to progress from the one level databases associated with holding data in Microsoft Excel, to multiple table relational databases, covering all the basics including the advantages and disadvantages. This course is a perfect starting point for a future in data manipulation.
  
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  Private courses start from £1490 for up to 8 delegates
- Administering Microsoft SQL Server
  
  Duration: 5 Days
  
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- Administering Microsoft SQL Server
  
  Duration: 5 Days
  
  Overview: This five-day instructor-led course provides students who wish to administer and maintain SQL Server databases with the knowledge and skills to administer a SQL server database infrastructure. Additionally, it will be of use to individuals who develop applications that deliver content from SQL Server databases.
  
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- Adobe Acrobat Pro Essentials
  
  Duration: 1 Day
  
  Overview: This Acrobat Professional course will enable delegates to share electronic versions of documents with others in a format that allows them to view, print, and even review the content, even if they don't have the original software that was used to create the file. In this course, delegates will use Adobe Acrobat to convert documents to PDF files, and will customise PDF files for both their needs and the needs of the reader.
  
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  Private Courses:
  Private courses start from £845 for up to 8 delegates
- Adobe After Effects Advanced
  
  Duration: 2 Days
  
  Overview: The Advanced After Effects Course is a great next step if you have already attended the beginners After Effects course and want to learn the more advanced features for producing motion graphics and visual effects. You will go through topics such as masking, keyframes, shapes, path animation, working with effects, 3D, tracking plus lots more.
  
  This 2 day Instructor led Advanced After Effects Class runs at our York Centres and can also be held as a closed course at your preferred location for a team of people.
  
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- Adobe After Effects Essentials
  
  Duration: 2 Days
  
  Overview: After Effects Getting Started is a 2 day training course which covers all of the basic skills needed to get up and running with Adobe After Effects. During the course you will learn to work with layers in After Effects, understand key framing, control animations, work transparency, and better understand rendering and output. By the end of the course you will be able to competently edit your video content using After Effects and applying best practice techniques taught by an Adobe Certified Instructor.
  
  The After Effects Getting Started course covers all the basic skills needed in the post production of professional quality video content.
  
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- Adobe Captivate Essentials
  
  Duration: 2 Days
  
  Overview: This course is designed to take participants through the development process of building software demonstrations and interactive simulations. The course is task-based, with participants learning by recording and updating projects. Along with covering the key features of Captivate, the course focuses on best practices to record Captivate projects.
  
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- Adobe Illustrator Level 1
  
  Duration: 2 Days
  
  Overview: Adobe Illustrator is a drawing and design package. This course will give you the experience you need to produce professional Graphics and illustrations, and will increase your levels of productivity and creativity within illustrator. Once you have completed this course you can move on to the Adobe Illustrator Advanced course.
  
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  Private courses start from £1690 for up to 8 delegates
- Adobe Illustrator Level 2
  
  Duration: 1 Day
  
  Overview: This course will take you through the advanced techniques of Illustrator, helping you to become more efficient and effective when using Adobe Illustrator.
  
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  Private courses start from £845 for up to 8 delegates
- Adobe InDesign Level 1
  
  Duration: 2 Days
  
  Overview: Adobe InDesign is an industry-leading program that takes desktop publishing and design to a new level. The goal of this course is for you to be able to create simple but professional documents that are ready to use for the web and for print.
  
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  Private courses start from £1690 for up to 8 delegates
- Adobe InDesign Level 2
  
  Duration: 1 Day
  
  Overview: This course, aimed at those who have attended the Introduction to InDesign, will introduce the advanced tools and techniques through hands on exercises and theory.
  
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  Private courses start from £845 for up to 8 delegates
- Adobe Lightroom Essentials
  
  Duration: 1 Day
  
  Overview: Lightroom Classic is a great solution for image organisation and management, rapid editing and adjustment, and sharing and presentation. While Photoshop allows you to make incredibly complex edits to individual images, Lightroom offers a far simpler solution for photographers to manage their image catalogue, make bulk edits and adjustments, and rapidly output the final product.
  
  Our one day introduction course gets you up and running on this powerful application in no time at all. We teach you how to use the interface to manage your image catalogue, edit metadata, detect faces, make adjustments to exposure or colour temperature, crop, and make localised corrections.
  
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- Adobe Photoshop Level 1
  
  Duration: 1 Day
  
  Overview: This course has been designed with beginners in mind. It is an introduction into the features of Adobe Photoshop, guiding the delegates around the imaging tools required to enhance and manipulate graphics, in order for them to be placed into publications.
  
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  Private courses start from £845 for up to 8 delegates
- Adobe Photoshop Level 2
  
  Duration: 1 Day
  
  Overview: Adobe Photoshop is the industry standard image manipulation tool. This course, aimed at those who have attended the introduction to Photoshop course or have used it regularly. Delegates will gain an understanding of Photoshop to use it with confidence for both print and web applications.
  
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  Private courses start from £845 for up to 8 delegates
- Adobe Premiere Pro CC Advanced
  
  Duration: 2 Days
  
  Overview: The following is a general outline. The range of topics covered during your training is dependent upon student level, time available and preferences of your course booking.
  
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- Adobe Premiere Pro Getting Started
  
  Duration: 2 Days
  
  Overview: Premiere Pro Getting Started is a 2 day hands on training course which covers the basics of using Adobe Premiere Pro. The course starts at the very beginning discussing concepts like storyboarding, resolution and frame rate.
  
  You will learn how to import footage, take clips and create your own sequences. Within these sequences you will then make adjustments with a variety of editing tools such as slip and slide or ripple and roll.
  
  As the course progresses you will learn how to apply transitions and adjust them, create titles and edit them, and apply things like captions to your video.
  
  In addition to the video editing process you will also learn to work with audio, apply effects, work with ducking and lots more.
  
  If you want to get up and running quickly and professionally with Premiere Pro this live course is the answer.
  
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- Agile Analysis and User Story Workshop
  
  Duration: 2 Days
  
  Overview: This hands-on workshop provides an in-depth understanding of user stories within an Agile context through both knowledge sharing and practical exercises. We will explore the lifecycle of a story from how it is created to how we know it is ‘done’. It is aimed at those with or without prior knowledge and/or experience of Agile.
  
  You will leave the session with the tools you need to create refine and manage excellent appropriate user stories and use them effectively.
  
  This workshop is highly interactive and we actively encourage participants to bring along ‘troubled’ stories they may have so that they can be discussed and improved.
  
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- Agile Project Management Foundation - AgilePM
  
  Duration: 2 Days
  
  Overview: The AgilePgM® training course is aimed at aspiring and practicing programme managers and team members wishing to adopt a disciplined, flexible and collaborative approach to the management of large-scale business transformation activities (programmes).
  
  Developed by the Agile Business Consortium (formally DSDM Consortium), the new certification provides the ability to deliver Agile Programmes in organizations requiring standards, rigour and visibility around Programme Management, while at the same time enabling the fast pace, change and empowerment provided by Agile.
  
  AgilePgM® provides programme managers with a disciplined but flexible agile approach to the management of transformational organizational change, allowing for iterative and incremental delivery of outputs and benefits.
  
  AgilePgM® teaches you a disciplined but flexible agile approach to the management of organizational change – enabling you to play a crucial role in ensuring a programme captures its vision.
  
  The governance model, contained within the guidance, ensures a programme will capture its vision, whilst empowering teams to work without undue interference. Built on firm foundations, the programme can evolve and react to business change in our increasingly dynamic world.
  
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- Agile Project Management Foundation and Practitioner - AgilePM
  
  Duration: 5 Days
  
  Overview: This course has been updated to version 2.0 of the Agile Project Management Handbook.
  
  This five-day accredited course provides participants with a thorough grounding in the DSDM Agile Project Management framework. It is comprised of a Foundation-level introduction to the framework, and an in-depth Practitioner-level examination of how a project manager applies the framework.
  
  Presented by skilled lecturers with extensive experience in the practical application of project management, the course includes examination coaching and practice using sample questions.
  
  This course does not cover the Scrum Framework.
  
  Delegates should be prepared to set aside time to revise for the Foundation and Practitioner exams, in the evenings after the course lecture finishes. This includes studying the course Handbook, and working through sample exam questions.
  
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- APM Fundamentals of Project Management (PFQ)
  
  Duration: 2 Days
  
  Overview: This entry-level course provides a comprehensive overview of project management that focuses on applying the core principles to make better decisions, understand consequences and generate success. Relevant for any project in any area of business, the course covers the pragmatic skills and techniques necessary for effective project delivery.
  
  As more and more business critical initiatives are being planned and executed as projects, it is essential that organisations are fully equipped with the skills, tools, working practices, processes and mind-sets such that projects can be clearly defined, realistically planned and effectively managed.
  
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- APM Project Management Qualification (PMQ)
  
  Duration: 5 Days
  
  Overview: Effective project management skills are becoming increasingly important. Organisations need good project managers, at all levels, to successfully deliver the change projects that will enable the business to adapt, grow and achieve its strategic objectives. The Association of Project Management APMP qualification allows delegates to demonstrate their knowledge of the various elements of project management and how projects fit into the strategic and commercial environment. APMP is recognised at IP
  
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- Appraisals and PDRs - Managing Performance
  
  Duration: 1 Day
  
  Overview: Appraisals which are planned, structured and implemented effectively allow managers to improve communications within their team and improve on training and development plans. This course teaches delegates how to manage appraisals and PDR's effectively.
  
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  Private courses start from £895 for up to 8 delegates
- ArcGIS Desktop Advanced
  
  Duration: 2 Days
  
  Overview: ArcGIS Advanced builds on the material covered on the Introduction-level courses, and explores some of the more advanced capabilities of ArcGIS Desktop.
  ArcGIS Advanced Day 1 leans more towards topics concerning data analysis and presentation. The course explains the benefits of the Geodatabase format, explores the more advanced functions relating to everyday operations such as Labelling, Symbology Editing and Layouts, and introduces the software's Reporting function.
  ArcGIS Advanced Day 2 leans more towards topics concerning data editing and data processing. The course explains the more advanced data capture functions & keyboard shortcuts, and shows how to use the Field Calculator for smart attribute editing. It will also demonstrate the use of the ArcToolbox menus for geoprocessing, and introduce the concept of Modelbuilder for the automation of repetitive workflows.
  The course is suitable for ArcGIS users with previous experience (at least 6 months would be recommended), or those who have recently attended an Introduction-level course.
  
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- ArcGIS Desktop Introduction
  
  Duration: 2 Days
  
  Overview: This two-day ArcGIS training course is aimed at those who are new to the ArcGIS Desktop software (or to GIS), or those at a novice level. Through a combination of tutor led teaching and hands-on exercises it aims to give users confidence to use the power of GIS and ArcGIS to display, manipulate and analyse information geographically, with the result that they are able to make more informed decisions.
  
  Day 1 covers basic data manipulation and presentation - it will show you how to use and create Map Documents and Layers in ArcMap, and how to make best use of the Catalog. You will also learn different ways of interacting with features on the map, how to define and save symbols for features, and how to present data in a layout.
  
  Day 2 covers basic data analysis, editing and importing - it will show you how to write a query to select specific features; how to bring in data from an external source such as Excel; how to set up an attribute join to visualise such data on the map; how to create shapefiles and geodatabases; how to edit existing map features and create new ones using the edit toolbar.
  
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- ArcGIS Pro Introduction
  
  Duration: 2 Days
  
  Overview: Through a combination of tutor led teaching and hands-on exercises the course aims to give users confidence to use the power of the latest version of ArcGIS Pro to present, manipulate and analyse information geographically, in order to be able to make more informed decisions, share information effectively ... and produce great looking maps!
  
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- Articulate Storyline
  
  Duration: 2 Days
  
  Overview: During this course delegates will learn how to use Storyline to create effective and interactive eLearning projects either for desktop or mobile devices.
  
  The course covers software simulation, handling videos and creating question surveys.
  
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- Assertiveness Skills
  
  Duration: 1 Day
  
  Overview: Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.
  
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- Autodesk Advance Steel Essentials - Part 1
  
  Duration: 2 Days
  
  Overview: This course is designed for: Structural Fabricators and detailers who want to get to grips with the essentials of Advance Steel.
  
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- Autodesk Advance Steel Essentials - Part 2
  
  Duration: 2 Days
  
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- Autodesk AutoCAD 3D
  
  Duration: 2 Days
  
  Overview: This course is designed to give a good fundamental understanding of 3D modelling, It covers Solid Modelling, 3D Faces, Model/Paper Space, bi-directional, Boolean, Adaptive.
  
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- Autodesk AutoCAD Essentials
  
  Duration: 3 Days
  
  Overview: This course is designed for the new AutoCAD® user who requires comprehensive training in AutoCAD. It incorporates the features, commands, and techniques for creating, editing, and printing drawings with AutoCAD LT. Hands-on exercises throughout the course explore how to create 2D production drawings.
  
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  Private courses start from £3750 for up to 6 delegates
- Autodesk AutoCAD Intermediate
  
  Duration: 3 Days
  
  Overview: This course is designed for the experienced AutoCAD user who requires additional training. It incorporates the features, commands, and techniques for becoming more productive when creating, annotating, and printing drawings with AutoCAD.
  
  This courseware is designed for the new AutoCAD® user who requires comprehensive training in AutoCAD. It incorporates the features, commands, and techniques for creating, editing, and printing drawings with AutoCAD LT. Hands-on exercises throughout the courseware explore how to create 2D production drawings.
  
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- Autodesk Civil 3D Essentials
  
  Duration: 3 Days
  
  Overview: This courseware is designed for the new AutoCAD® Civil 3D user who requires comprehensive training in AutoCAD Civil 3D. It incorporates the features, commands, and techniques for creating, editing, and managing 3D Civil Models with hands-on exercises throughout the course.
  
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- Autodesk Inventor Essentials Part 1
  
  Duration: 3 Days
  
  Overview: Delegates are introduced to the fundamental principles of 3D parametric part design. Learn how to create intelligent parametric parts by capturing design intent and how this helps to streamline the process of modifying and documenting designs.
  
  Learn the fundamental principles and recommended workflows for creating 3D assemblies and learn the proper techniques and recommended workflows for creating, placing, and constraining custom and standard components in an assembly.
  
  Delegates learn the proper techniques and recommended workflows for creating base, projected, section, detail, and isometric views of 3D parts and assemblies. Students will also learn how to define and follow drafting standards while dimensioning and annotating drawing views.
  
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- Autodesk Inventor Essentials Part 2
  
  Duration: 2 Days
  
  Overview: This courseware builds on the fundamental principles gained from Inventor Essentials part 1.
  
  Delegates learn the basics of 3D sketching, and build upon 2D sketching knowledge. They will also learn new tools for creating more complicated shapes, cover parameters in more depth and assign appearances and materials to parts.
  
  This courseware covers the fundamental principles and recommended workflows for “top down” design techniques as well as documenting assemblies. Delegates learn the proper techniques and recommended workflows for documenting assemblies using standard and exploded drawing views, how to customise assembly views, and how to create overlay views that represent multiple mechanism orientations.
  
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- Autodesk Navisworks Essentials
  
  Duration: 2 Days
  
  Overview: Using the functionality of the Autodesk Navisworks Review, Simulate, and Manage, this course teaches delegates how to combine 3D geometry from cross disciplines into one scene to enable e-ective model reviews, and run object-interference checks on 3D models.
  
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- Autodesk Revit Architecture Advanced
  
  Duration: 3 Days
  
  Overview: This course covers a wide range of advanced topics in Revit® Architecture, continuing to build on the concepts introduced in the Revit Architecture Essentials course. Students learn about site design, advanced rendering techniques, phasing and design options, creating families of custom components, and collaborating on a design.
  
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- Autodesk Revit Architecture Essentials
  
  Duration: 3 Days
  
  Overview: This course covers the basics of Revit® Architecture, from schematic design through construction documentation. Students are introduced to the concepts of Building Information Modelling and the tools for parametric building design and documentation.
  
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- Autodesk Revit Families Creation
  
  Duration: 2 Days
  
  Overview: This course covers the basics of Family Creation within Revit software, from profile and simple families through to nested fully parametric objects. Delegates are introduced to the process of creation and editing families and the tools utilised for parametric adaptions.
  
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- Autodesk Revit MEP Essentials
  
  Duration: 3 Days
  
  Overview: During this course delegates will learn about building information modelling and the tools for parametric MEP systems design and documentation using Autodesk Revit® MEP. Begin the three-day guide by learning the fundamental features of Autodesk Revit MEP, then progressing through schematic design, system analysis and construction documentation, and finishing with design visualisation.
  
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- Autodesk Revit Structure Essentials
  
  Duration: 3 Days
  
  Overview: This course covers the basics of Revit Structure, from schematic design through construction documentation. Students are introduced to the concepts of Building Information Modelling and the tools for parametric building design and documentation.
  
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- AutoDesk Revit Template Creation
  
  Duration: 2 Days
  
  Overview: This course covers the basics of Template Creation within Revit software. Delegates are introduced to the process of creation and editing families and the tools utilised for parametric adaptions.
  
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- Basic Administration of Microsoft Configuration Manager
  
  Duration: 4 Days
  
  Overview: This four-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this course you will learn day-to-day management tasks including how to manage applications client health hardware and software inventory operating system deployment and software updates by using Configuration Manager. You also will learn how to manage compliance and create management queries and reports.
  
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- BCS Agile Foundation Certificate
  
  Duration: 2 Days
  
  Overview: Agile has caught the attention of business leaders in the UK and globally as a means of managing change, reducing time to market, eliminating waste and attracting and retaining customers. The question is - what is Agile Project Management and how does it differ from traditional waterfall? What are the roles, skills and competencies required?
  
  This two-day foundation certificate course is concerned with the use of Agile practices in projects, product and software development.
  
  The course is designed to ensure the delegate has suitable knowledge of the core concepts of Agile practices, the Agile values and principles, across a breadth of Agile methodologies. It is not aimed at preparing delegates to implement a specific Agile approach.
  
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- BRCGS Global Standard for Food Safety Issue 9 Lead Auditor
  
  Duration: 5 Days
  
  Overview: This course trains delegates in Third-Party Audit requirements against the BRCGS Global Standard for Food Safety Issue 9. In addition, the course includes the relevant aspects of auditing within the food sector. Attending this course allows you to gain an in-depth and practical understanding of the BRCGS Standard and auditing methodology.
  
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- BRCGS Internal Auditor
  
  Duration: 2 Days
  
  Overview: The course is delivered through a mixture of workshop led discussions, practical activities and PowerPoint presentations. On day two delegates are required to undertake a live audit (case study based) where delegates are required to apply the skills and techniques they acquired on day one. Delegates will be given feedback on how they performed during the case study and how they can improve on their auditing techniques
  
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- Building an Effective Team
  
  Duration: 1 Day
  
  Overview: Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.
  
  With teams at the core of corporate strategy, your success as an organisation can often depend on how well you and other team members operate together.
  
  In most teams, the energies of individual members work at cross-purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this results in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonise. You have a shared vision and an understanding of how to complement each others’ efforts.
  
  This one-day workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the workshop with plans for your personal development as a team player and ideas for developing your team.
  
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- Business and Report Writing Skills
  
  Duration: 1 Day
  
  Overview: A one day programme focused on written business communication.
  
  To write effectively requires knowledge of the process for constructing written business communications. When applied to various types of written communication such as a report, presentation, memo, letter, e-mail, this knowledge helps produce clear, concise, unambiguous communications.
  
  The programme provides delegates with a chance to obtain the knowledge, test its application, and thus become more confident when faced with a written communication task at work.
  
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- C# Developer
  
  Duration: 5 Days
  
  Overview: The C# Developer course comprises sessions dealing with C# applications, variables and operators, decision and loop constructs, arrays, enums, methods, objects, classes, structs, delegates, events, object-oriented principles, exception handling, file IO, LINQ.
  
  Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
  
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- Camtasia Fundamentals
  
  Duration: 2 Days
  
  Overview: We offer Camtasia on a private course basis. This course is not available as a public scheduled event.
  
  Camtasia is a popular screen recording and video editing software application that allows users to create professional videos and tutorials. Videos can be imported or captured from the screen, then text and other media can be added. All of which can be enhanced with a range of effects and animations.
  
  A Camtasia project can then be published in various formats, including SCORM compliant e-learning which can be uploaded to a Learning Management System.
  
  This course is designed to cover every aspect of Camtasia, taking the delegate from the very basics of video creation through to adding text, images, audio and other media. To editing and finally publishing in the many output formats available.
  Along the way, topics such as quizzes and screen captures are covered. Everything needed to create professional videos and tutorials.
  
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- Canva Design and Publishing Essentials
  
  Duration: 1 Day
  
  Overview: Canva is easy graphic design for people who aren’t graphic designers!
  
  It’s used mainly to make social media posts look professional, as you can publish your designs straight to Facebook, Twitter etc …although it’s recently expanded into presentations.
  
  There are two versions of Canva – paid (pro) and free. This Canva training course can be attended by people who have either account (there are only a few differences and I will include workarounds for the features that aren’t included in the free version).
  
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- Certified Information Systems Security Professional (CISSP)
  
  Duration: 5 Days
  
  Overview: SPECIAL NOTICE
  
  The CISSP course is not delivered as a boot camp or exam prep course. Our course is a ‘theory based’ guide through the eight ISC2 domains to support your learning of the ISC2 Book of Knowledge. This course should be taken many months in advance of your CISSP exam booking. It will not substitute the considerable amount of self-study that all CISSP delegates need to undertake. This course attracts mixed ability delegates and is always tailored to meet the needs of all participants.
  
  Aimed at security professionals, this course surveys the entire information security landscape and the technologies involved. The course addresses the eight knowledge domains that comprise the common body of knowledge (CBK) for information systems security professionals and will help delegates prepare for CISSP certification.
  
  The course offers a theory based approach to the security process, with opportunities to discuss the immediate application of concepts and techniques described in the CBK to the real world. It can be considered as providing a good introduction to security management, architecture and engineering.
  
  The course comprises of eight sessions that map directly to the (CBK), each one is theory based with instructor led discussions; there are no hands on labs.
  
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- Certified Scrum Master (CSM)
  
  Duration: 2 Days
  
  Overview: Whether you are new to Agile principles and have an idea of what Scrum is or have already spent time involved with teams talking about or implementing Scrum ensuring success with Scrum can be a daunting prospect.
  
  You have understood that the benefits of ‘going agile’ include improving quality productivity and time to market but how does this happen in practice? And how can you ensure that you can deliver these process improvements? If you have not undertaken Scrum Training with a formally Certified ScrumMaster (CSM) Trainer then you may be missing key knowledge and skills that will enable you to make the most of the opportunities afforded by effective implementation of Scrum principles and practices.
  
  The 2 day highly interactive CSM course investigates the Scrum framework in detail from theory and foundations to practical application and pitfalls covering all the team roles activities and artifacts so that you can be an effective Scrum Master or member of a Scrum team.
  
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- Certified Scrum Product Owner (CSPO)
  
  Duration: 2 Days
  
  Overview: Whether you are new to Agile principles and have an idea of what Scrum is or have already spent time involved with teams talking about or implementing Scrum taking on the Product Owner role can be a daunting prospect. The role of the Scrum Product Owner is crucial to the overall Scrum Team acting as the liaison between the development team and the wider customer community.
  
  An effective Scrum Product Owner will work collaboratively with stakeholders to define the overall product vision and is responsible for communicating that vision to the team and motivating the team to deliver a high quality product. The Product Owner is responsible for creating and maintaining the Product Backlog and is a key contributor to the Sprint Planning and Review Meetings. The Scrum Product Owner can help maximise delivery capabilities enhance the planning and scheduling process improve project estimation and drive overall product success.
  
  If you’ve not undertaken Scrum Training with a formally Certified Scrum Trainer then you may be missing key knowledge and skills that will enable you to make the most of the opportunities afforded by effective implementation of Scrum principles and practices.
  
  This 2 day interactive course investigates the Scrum framework in detail from theory and foundations to practical application and pitfalls covering all the team roles activities and artifacts but focuses specifically on the role played by the Product Owner. You will learn about activities such as managing stakeholders vision definition ROI management Product Backlog definition and refinement creating effective stories defining acceptance criteria for stories and defining “done” with the rest of the Scrum Team.
  
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- Chairing Effective Meetings
  
  Duration: 0 Days
  
  Overview: Meetings are important for management and communication. When it comes to the serious stuff, face-to-face meetings are effective because they outdo the written words of emails and memos, and out-perform the effectiveness of telephone conferencing.
  
  Meetings are costly of both time and money. A poorly structured and managed meeting will waste the time of everyone, will cost the time of everyone, and make people dread attending in the future.
  
  This course aims to showcase the skills and knowledge needed to chair a meeting successfully
  
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- Change Management
  
  Duration: 1 Day
  
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- ChatGPT Essentials
  
  Duration: 1 Day
  
  Overview: ChatGPT is a revolutionary technology that’s reshaping the world of work. Everybody is talking about it, but most people are not using it effectively.
  
  ChatGPT gained 100,000,000 users in less than 60 days but 99% of people don't know how to use it to its full potential.
  
  This course will help you harness the full potential of ChatGPT. It’s designed to take you from beginner to expert.
  
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- Coaching and Mentoring
  
  Duration: 1 Day
  
  Overview: Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.
  
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- Coaching for Wellbeing
  
  Duration: 1 Day
  
  Overview: The purpose of this workshop is to understand what we mean by Coaching for Wellbeing and how this can be applied for those individuals who are experiencing Mental Health issues, anxiety and / or stress etc.
  
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- CompTIA A+ Core 1 (220-1101)
  
  Duration: 5 Days
  
  Overview: This course can benefit you in two ways. If you intend to pass the CompTIA A+ Core 1 (Exam 220-1101) certification examination, this course can be a significant part of your preparation.
  
  However, certification is not the only key to professional success in the field of IT support. Today's job market demands individuals with demonstrable skills, and the information and activities in this course can help you build your skill set so that you can confidently perform your duties in any entry-level PC support role.
  
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- CompTIA A+ Core 2 (220-1102)
  
  Duration: 5 Days
  
  Overview: This course can benefit you in two ways. If you intend to pass the CompTIA A+ Core 2 (Exam 220-1102) certification examination, this course can be a significant part of your preparation.
  
  However, certification is not the only key to professional success in the field of IT support. Today's job market demands individuals with demonstrable skills, and the information and activities in this course can help you build your skill set so that you can confidently perform your duties in any entry-level PC support role.
  
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- Computers for Beginners and Getting Started with MS Office
  
  Duration: 2 Days
  
  Overview: This course is aimed at those new to using a computer. Delegates will learn basic computer concepts and skills related to the Windows environment. In addition, delegates will also learn the basics of Microsoft Word and Outlook.
  
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- Conflict Management
  
  Duration: 1 Day
  
  Overview: Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension.
  
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- Crystal Reports Level 1
  
  Duration: 2 Days
  
  Overview: During this Crystal Reports course, delegates will learn the basics of report creation, from linking the report to the requisite data source, to distributing the report to others. Delegates will also learn about sorting, grouping, linking, basic formula creation and working with Crystal Report experts.
  
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- Crystal Reports Level 2
  
  Duration: 2 Days
  
  Overview: Delegates will learn how to create advanced formulas in Crystal Reports, format Crystal reports based on calculation results (conditional formatting), use multiple sections, insert sub reports and access data from sources other than PC databases.
  
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- Customer Care
  
  Duration: 1 Day
  
  Overview: Good customer care depends on the attitudes and skills of each individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer's perspective and to get an understanding of the best way to approach individual customers.
  
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- Customer Care Dealing with Difficult and Aggressive Behaviour
  
  Duration: 1 Day
  
  Overview: This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.
  
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- Decision Making and Problem Solving
  
  Duration: 1 Day
  
  Overview: Common problems are just that - all too common. Often they require a standardised language and approach to problem solving across an entire organisation. This course assists organisations in developing a standardised, yet flexible problem solving process that integrates easily into any current organisational format.
  
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- Delegation - The Art of Effective Delegation
  
  Duration: 1 Day
  
  Overview: Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.
  
  Wrong - lack of delegation will lead to you slowly drowning in work. Tasks will become half-finished or poorly executed and you will end up with a disgruntled and demotivated team who are crying out to take on more responsibility.
  
  This one-day course will give you the confidence to let go of tasks without losing control and give you the skills to use delegation as a motivational tool to increase performance. Understand your own management styles to develop the potential of your staff, yourself and ultimately your organisation.
  
  The course will be participatory and will include self-analysis tools, case studies and group work.
  
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- Design and Build a Quality Management System (QMS)
  
  Duration: 2 Days
  
  Overview: This 2 day course is designed to equip delegates with the knowledge and practical skills to either implement or enhance an existing Quality Management System (QMS). Discover the actions, tools and techniques required to implement or improve a QMS including procedural and process information.
  
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- Design and Build an Environmental Management System (EMS)
  
  Duration: 2 Days
  
  Overview: Build the practical skills and knowledge you need to develop or enhance an Environmental Management System (EMS) with this training course. Discover the actions, tools and techniques required to implement or improve an inherited EMS, including procedural and process information.
  
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- Document Storage in Microsoft Office 365
  
  Duration: 3 Hours
  
  Overview: The aim of this course is to educate users in the basics of using Office 365 and its services and cover basic administration processes.
  
  Aimed at the user wishing to acquaint themselves with the basic features and administration of Office 365. The course stresses the role of OneDrive, SharePoint and Teams in document management.
  
  Familiarity with the basics of Windows is highly recommended to get the most out of this course.
  
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- Effective Online Meetings using Microsoft Teams and Zoom
  
  Duration: 3 Hours
  
  Overview: Online meetings often fall short. Discover how you can make your meetings more interactive with Zoom and MS Teams.
  This course looks at best practice and how the tools in Zoom and MS Teams can help you achieve this.
  
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- Environmental Sustainability Skills for Managers
  
  Duration: 2 Days
  
  Overview: This two-day IEMA certified Environmental Sustainability Skills for Managers is designed to provide supervisors and managers with a strategic and operational overview of environmental sustainability as it affects their specific industry and work area.
  
  This course is invaluable in giving managers at all levels the confidence to get involved in, and fully engage in your organisation’s environmental sustainability challenges.
  
  Topics covered include:
  The understanding of the strategic opportunities and constraints that environmental sustainability presents organisations;
  The importance of resource efficiency; the impact of environmental sustainability across the value chain;
  The impacts of pollution, prevention, control and environmental legislation in organisations;
  How employees support environmental sustainability.
  
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- Environmental Sustainability Skills for the Workforce
  
  Duration: 1 Day
  
  Overview: The IEMA Environmental Sustainability Skills for the Workforce course is a one-day awareness course developed to upskill all workers with an elemental understanding of environmental sustainability principles. Relevant to any job role across all sectors this course will help to embed environmental cultural change into an organisation.
  
  Those businesses seeking to refresh environmental management within their business and looking for true value from ISO 14001, achieve their environmental goals and actively change their culture will value the support this course delivers.
  
  The course covers the main environmental risks and opportunities facing organisations; the importance of resource efficiency; the impacts of pollution, prevention, control and legislation; the impact of transport; and knowing how employees can support environmental sustainability.
  
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- Excel Advanced Macros
  
  Duration: 1 Day
  
  Overview: This course is designed to introduce you to the Macro environment of Excel, it will provide you with the confidence to record macros in Excel and then be able to gain a better understanding of the code and make changes to it.
  
  We even teach you some commands that cannot be recorded, such as how to show a message to the person who runs the macro.
  
  It will not turn you into a fully-fledged programmer, but you will feel more confident in the Visual Basic Editor, and thus be able to explore more aspects of programming in Excel.
  
  For example, if you record a macro before the course and you make a mistake in the recording, you invariably have to start the recording again. After this course you will be able to step through the code, decide what you wish to keep and what you wish to get rid of, then record an extra part and add it to the code you kept thus running all the code at once.
  
  Important Note : An Excel Macro is created from lines of code of Visual Basic for Applications. These lines of code are stored in a collection called a 'Macro' or a 'Procedure'. It all depends on which angle you are coming from. If you're a programmer, you call these lines of code a Procedure; if you are an advanced user of Excel you call these lines of code a Macro.
  
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- Excel Analysing and Presenting Data with Dashboards and Pivot Tables
  
  Duration: 1 Day
  
  Overview: This outline below contains an overview of a wide range of features within Excel that when used together can be used to create interactive visual reports and dashboards. The course will show delegates how these features can be used individually to present data but can also be used in combination to make powerful and insightful reports.
  
  The course content has been pulled from a mix of our Excel courses, some content will be recapped to ensure all delegates are at the same level as they are used in conjunction with each other to effectively present data and build reports.
  
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- Excel Business Intelligence using Excel Power Tools
  
  Duration: 1 Day
  
  Overview: This course is split into 3 main areas:
  
  1. Get and Transform (Power Query)
  2. Power Pivot - Data Models and DAX calculations
  3. Dashboard Creation with Pivot Tables, Charts and Slicers
  
  It is aimed at users who want to analyse data from multiple sources and want to create effective data dashboards.
  This course will be delivered on Excel 2016 or above and using generic data files that aim to appeal to a wide audience.
  
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- Excel Formulas and Functions Indepth
  
  Duration: 1 Day
  
  Overview: This course is designed to help users get the most from the advanced functions in Excel. Advanced Lookup and Reference functions to help you gather data, Text functions to organise and validate the data, Logical functions to analyse the data. You will use the advanced features of Microsoft Excel to attain a high degree of proficiency as an Excel power user within the area of writing functions.
  
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- Excel Level 1 - Essentials
  
  Duration: 1 Day
  
  Overview: Microsoft Excel is a spreadsheet program that can be used for storing, organising and manipulating data.
  
  This Excel introductory course will enable delegates to gain a good general understanding of the main features of Microsoft Excel, giving them the ability to produce standard spreadsheets, create formulae and format and print spreadsheets.
  
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- Excel Level 2
  
  Duration: 1 Day
  
  Overview: In Microsoft Office Excel Level 1, delegates created, edited, formatted, and printed basic spreadsheets. This course will enable delegates to streamline repetitive tasks and display spreadsheet data in more visually effective ways. The target students for this course are students who desire to gain the skills necessary to create spreadsheets from scratch using more advanced functions and formulas, sort and filter data, analyse data and present data in visual and vibrant ways.
  
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- Excel Level 3
  
  Duration: 1 Day
  
  Overview: This course will benefit those who are already up to speed with Microsoft Excel but would now like to automate some common tasks and apply advanced analysis techniques to more complex data sets. This Excel course is aimed at anyone desiring to gain the skills necessary to create macros, audit and analyse worksheet data, create Excel PivotTables and Excel PivotCharts, use lookup tables and import and export data.
  
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- Finance for Non-Finance Managers
  
  Duration: 1 Day
  
  Overview: This hands on one day course is designed to introduce managers and business owners who do not have a background in finance to the financial reports, concepts and terminology which they are likely to come across in business management.
  
  It gives an introduction to the background and principles of UK accounting, and examines the most commonly used management reports which will give an understanding of the business from a finance perspective.
  
  Dummy company data and reports will be used on open group courses, however for a more tailored analysis bespoke training can use your own company reports within the exercises.
  
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- Food Labelling and Legislation
  
  Duration: 1 Day
  
  Overview: The new course covers changes introduced to Food Labelling requirements by the 2011 European Directive on the provision of food information. It explains the transitional arrangements on the new rules. These new requirements will have a major impact upon the information provided on food labels for consumers. The course is designed to provide candidates with the knowledge of the changes to help food manufacturers prepare for and comply with the law.
  
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- FSSC 22000 V6 Lead Auditor
  
  Duration: 5 Days
  
  Overview: This practical workshop-based course is for those intending to acquire the competencies to audit an organisation's entire Food Safety Management System (FSMS) to meet the requirements of the FSSC 22000 scheme, either as a third or second-party auditor.
  
  The scheme was developed through extensive and open consultation with many global stakeholders and uses international and independent standards such as ISO 22000, ISO 9001, ISO/TS 22003, and technical specifications for sector-specific Pre-Requisite Programs (PRPs), such as ISO/TS 22002-1.
  
  The FSSC Scheme cover sectors where a technical specification for sector PRPs has been developed and follows the food chain category description as defined in ISO/TS 22003.
  
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- Google Ads
  
  Duration: 1 Day
  
  Overview: This course is for small business owners, members of marketing departments, those seeking a career change wishing to become Google AdWords professionals, and web designers seeking to offer AdWords as an additional service.
  
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- Google Analytics Essentials - GA4
  
  Duration: 1 Day
  
  Overview: Knowing how people and customers interact with your websites and mobile applications can provide potent insights into how well the messages, pages, and other content on your website is received. By monitoring, tracking, and analysing visitors to your website and their activities on your website, you can draw conclusions about the effectiveness of your site content, promotions, and advertising campaigns and technical details such as site architecture and navigation.
  
  Google Analytics is free to use and easy to set up. It allows your organization to track user actions on your web properties and use Google Analytics' rich reporting and analysis tools to analyse data, measure discrete interactions on your site, and qualify the success of your web initiatives. With Google Analytics, you can define success metrics for your website and measure that performance through data analysis. Google Analytics also lets you monitor your site in real-time, and provide alerts when events occur that are out of the norm.
  
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- Google Docs
  
  Duration: 1 Day
  
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- Google Forms
  
  Duration: 1 Day
  
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- Google Keep
  
  Duration: 3 Hours
  
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- Google Sheets Level 1
  
  Duration: 1 Day
  
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- Google Sheets Level 2
  
  Duration: 1 Day
  
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- Google Slides
  
  Duration: 1 Day
  
  Overview: This course is aimed at those new to Google Slides, or who have limited knowledge of the package. During this course delegates will explore the Slides environment and create presentations.
  
  Delegates will format text on slides, add graphical objects to a presentation, modify objects on slides, add tables to a presentation, add charts to a presentation and prepare to deliver a presentation.
  
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- Google Web Designer - Build Web Banners
  
  Duration: 1 Day
  
  Overview: This one day course uses the free Google Web Designer tool and is ideal for designers who are looking to create web ads and animated online content without the need to learn to write code. Using an intuitive, design focused interface we teach you how to create banners, animate your content, work with 3d tools, adjust content, and lots more.
  
  If you are new to Google Web Designer it can be a bit intimidating and our one day course will have you up and running in no time at all.
  
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- Google Workspace Essentials
  
  Duration: 1 Day
  
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- HR Essentials
  
  Duration: 2 Days
  
  Overview: This course is aimed at staff within organisations who possess very little formal knowledge of personnel management but have a level of responsibility for it. The course is intended to raise awareness and understanding of the main areas of involvement.
  
  The workshops are designed to be highly interactive using a combination of discussion, exercises and quizzes, examples of best practice and recent case law to help participants apply the techniques to their every-day work and problems.
  
  It greatly enhances the relevance and understanding of the course if reference can be made to existing policies, procedures and problems experienced within the workplace.
  
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- Implementing and Administering Cisco Solutions
  
  Duration: 5 Days
  
  Overview: The Implementing and Administering Cisco Solutions (CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture and hands-on labs, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation and software-defined networking.
  
  This course helps you prepare to take the 200-301 Cisco® Certified Network Associate (CCNA®) exam. By passing this one exam, you earn CCNA certification.
  
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- IMS Auditor QHSE
  
  Duration: 3 Days
  
  Overview: This integrated management systems internal auditor programme combines the disciplines of quality, environmental and health and safety management auditing based on the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards.
  
  This three-day interactive training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing to quality, environmental and health and safety management systems. The modern management systems auditor cannot rely on procedural auditing, but also needs to be able to audit processes with an emphasis on risk-based thinking. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives.
  
  Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement.
  
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- Internal Food Safety Auditor
  
  Duration: 2 Days
  
  Overview: Based on the leading global food safety standard, this highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of food safety auditing. It also covers the role of the food safety auditor in the development and improvement of an effective food safety management system.
  
  This course is essential for those who will undertake internal food safety audits, or who will be required to plan, manage and implement internal audit programmes.
  
  This is a CQI and IRCA Certified training course.
  
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- Interviewing Skills
  
  Duration: 1 Day
  
  Overview: This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.
  
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- Introduction to Energy Management
  
  Duration: 1 Day
  
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- Introduction to HTML5 and CSS3
  
  Duration: 1 Day
  
  Overview: Do you want to build content for your website, create HTML email campaigns, or maybe even use HTML and CSS from within other programs like InDesign (yes that is possible)?
  
  If so our 1 day beginners course is for you, aimed at those who are completely new to HTML5 and CSS3, our experienced instructors can accommodate both those who want to learn to write the code manually, and those who prefer to avoid this by using Dreamweaver to generate everything.
  
  During the course you will learn how to create basic HTML5 pages, using CSS3 to add more complex design elements as you go, resulting in professional looking content that you will want to share with others. This course includes 1 day of live online learning, backed up by post course support and access to online resources for practicing your new skills.
  
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- Introduction to MySQL
  
  Duration: 3 Days
  
  Overview: The Introduction to MySQL course covers the basics of the SQL language as implemented by MySQL. The course is designed to give delegates practical experience in writing SQL statements using the MySQL client program and MySQL Workbench. The basic SQL statements, including the use of SQL functions and the basic table and view handling statements are introduced.
  
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- Introduction to Programming
  
  Duration: 3 Days
  
  Overview: The Introduction to Programming course comprises sessions dealing with variables, expressions, conditional statements, collections, iterative statements, functions, objects, compilation and execution, and best practices.
  
  This hands-on course does not concentrate on any one language in particular, rather its aim is to familiarise delegates with standard programming terminology, structures, and principles. Examples are given in three languages - Python, Java, and JavaScript - and delegates may choose any one of these languages with which to carry out the practical exercises.
  
  Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
  
  The delegate will learn and acquire skills as follows:
  
  • Writing to reading from the console
  • Declaring and initialising variables
  • Constructing expressions
  • Constructing conditional statements
  • Working with arrays/lists
  • Constructing iterative statements
  • Declaring and invoking/calling functions
  • Writing procedural programs
  • Working with classes and objects
  • Writing object oriented programs
  • Compiling and executing code
  
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- Introduction to Supervisory Management
  
  Duration: 1 Day
  
  Overview: This course is designed for supervisors and first line managers who are new to their roles.
  
  This course aims to introduce supervisors and first line managers to their new roles, developing particular awareness and skills in the areas of leadership style, motivation and delegation.
  
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- ISO 14001 : 2015 IEMA IRCA Lead Environmental Auditor
  
  Duration: 5 Days
  
  Overview: This highly interactive, intensive and challenging 5-day training programme is designed for those people who require and in-depth understanding of auditing techniques and skills associated with the Lead Auditor role. This course is registered with both the Institute of Environmental Management and Assessment (IEMA) and the International Register of Certificate Auditors (IRCA).
  
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- ISO 14001 2015 Foundation
  
  Duration: 1 Day
  
  Overview: A one-day awareness course designed to provide attendees with an introduction to environmental management systems based on the requirements of the ISO 14001:2015 standard and how this standard can be used to develop and improve an environmental management system. In the past some companies may have seen environmental management as a luxury that they could ill afford but things are changing. Legislation designed to protect the environment has steadily increased and many customers use environmental performance as a key selection criteria when awarding contracts. This means that a systematic approach to environmental management can often make good commercial and financial sense.
  
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- ISO 14001 2015 Internal Auditor
  
  Duration: 2 Days
  
  Overview: This interactive two-day training programme aims to help delegates to understand and apply the principles and techniques that are required for conducting effective environmental audits. This course is registered with the International Register of Certificated Auditors (IRCA).
  
  A good system of auditing is one of the most effective methods of ensuring that the Environmental Management System (EMS) continues to meet its objectives and for control and for identifying improvements. Auditors need to be sufficiently competent in order to evaluate the EMS effectively if the organisation is to achieve the full benefit from its EMS and have confidence that it is achieving its objectives. This IRCA registered course focuses delegates on the most important attributes of a modern and effective environmental management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to business environmental issues and relevant legislative issues. The course is based on auditing with the ISO 14001:2015 standard.
  
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- ISO 22000 2018 Lead Auditor
  
  Duration: 5 Days
  
  Overview: Aimed at all organisations in the food and feed industries, regardless of size or sector ISO 22000:2018 translates Food Safety Management into a continuously improving process. It takes a precautionary approach to food safety by helping to identify, prevent and reduce foodborne hazards in the food and feed chains.
  
  The 2018 version brings clarity of understanding and offers a dynamic control of food safety hazards combining the following generally recognised key elements: interactive communication, systems management, Prerequisite Programmes (PRPs) and the principles of Hazard Analysis and Critical Control Points (HACCP).
  
  This intensive, challenging and highly interactive CQI and IRCA Certified training program is for those people who require an in-depth understanding of the knowledge and skills required to perform first, second and third-party audits of Food Safety Management Systems (FSMS) against ISO 22000.
  
  Many of the skills acquired on this course can be applied to auditing other Food Safety Management Systems.
  
  WHAT ARE THE BENEFITS
  This course is designed not only to help people perform food safety audits, but also to develop delegates’ wider understanding of food safety management systems design and implementation. It will help delegates understand how HACCP can be embedded into the Food Safety Management System of an organisation.
  
  Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an Auditor, Lead Auditor or Principal Auditor with CQI and IRCA Certified training under the food safety auditor scheme.
  
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- ISO 45001 2018 Foundation
  
  Duration: 1 Day
  
  Overview: This one-day CQI and IRCA certified training course is for those wanting an introduction to the new international occupational health and safety management system (OHSMS) standard ISO 45001:2018 and to understand how it can be used to develop, maintain and improve your health and safety performance.
  
  Knowledge and understanding of ISO 45001:2018 is more than simply reading the standard’s text. It demands an understanding of the requirements and a considered application of the standard to the organisation. After this course you will have sufficient insight to be able to evaluate your own organisation's arrangements and identify how they can be improved.
  
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- ISO 45001 2018 Internal Auditor
  
  Duration: 2 Days
  
  Overview: This highly interactive two-day CQI and IRCA Certified training course teaches the principles and techniques that are required to effectively audit occupational health and safety management systems (OHSMS).
  
  Internal auditing is one of the fundamental mechanisms for maintaining but also for developing and improving existing working practices within an organisation. This course concentrates on the most important attributes of the ISO 45001:2018 management system and helps delegates to understand the role of the auditor in development and improvement of this system.
  
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- ISO 45001 2018 Lead Auditor
  
  Duration: 5 Days
  
  Overview: This five-day highly interactive CQI and IRCA Certified Lead Auditor training course will enable you to understand the new international occupational health and safety management system (OHSMS) standard ISO 45001:2018.
  
  You will learn how you can use utilise the new standard to understand, manage and maintain internal and external Health and Safety Management duties and performance obligations. With knowledge and understanding of ISO 45001:2018 you can evaluate your own organisation's arrangements against OHS commitments and how they can be improved.
  
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- ISO 9001 2015 Foundation
  
  Duration: 1 Day
  
  Overview: A one-day awareness programme for those requiring an introduction to the ISO 9001:2015 standard and how it can be used to develop and improve quality management systems.
  
  This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process.
  
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- ISO 9001 2015 Internal Auditor
  
  Duration: 2 Days
  
  Overview: This highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system. This course is registered with the International Register of Certificated Auditors (IRCA).
  
  The role of the internal quality auditor is changing. It is no longer enough that internal audits check procedural conformance, but auditors now need to be able to audit processes with emphasis on risk. Delegates will also become more aware that they play a key role in the development and improvement of working practices across the organisation. This IRCA registered course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 7 quality management principles that underpin them.
  
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- ISO 9001 2015 Lead Auditor
  
  Duration: 5 Days
  
  Overview: This intensive, challenging and highly interactive IRCA registered training program is for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role.
  
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- ISTQB Foundation Certificate in Software Testing (inc exam)
  
  Duration: 3 Days
  
  Overview: This course provides comprehensive first-level training for anyone involved in software testing. It is accredited by the ISTQB and follows the CTFL 2018 syllabus specified by the International Software Testing Qualification Board (ISTQB).
  
  The course covers the fundamentals of testing: definitions of testing standards, planning, managing the lifecycle, reviews and the tools available. Techniques for creating tests are described and practised. It culminates in a one-hour multiple choice examination for the Foundation Certificate in Software Testing. Successful delegates will also gain the ISTQB Certified Tester - Foundation Level, a globally recognised qualification.
  
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- ITIL® 4 Foundation Certificate in IT Service Management
  
  Duration: 3 Days
  
  Overview: The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
  
  ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
  
  The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
  
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- Java Programming 1 / Java Developer
  
  Duration: 5 Days
  
  Overview: Java is everywhere and is as popular as ever. This hands-on course, delivered using Java 11, endeavours to provide the fundamental skills you need to become a Java Developer. We'll have you build a series of realistic apps focusing on object-oriented principles from the start.
  
  Note that this is not a beginners course. You are expected to be familiar with programming concepts and have a little coding experience. If not you should consider our Learn to Code with Java course instead.
  
  Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
  
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- Java Programming 2
  
  Duration: 5 Days
  
  Overview: The Java Programming 2 course is closely aligned with the Oracle Java SE 8 Programmer II exam.
  
  This course focuses on the core language features and Application Programming Interfaces (APIs) you will use to design effective object-oriented and functional programming applications with the Java Standard Edition 8 Platform.
  
  This course will teach you how to design and develop robust Java code that is easy to test and maintain and can be integrated into multiple applications.
  
  The most important new topics introduced in Java SE 8 are covered, such as Functional Programming and Stream API, that allow you to use the most up to date techniques in your code.
  
  Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
  
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- Leadership and Management Development Programme
  
  Duration: 15 Days
  
  Overview: This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.
  
  Between each workshop delegates will be given work assignments to reinforce and embed the skills learned at each workshop. Recognising the busy nature of the delegates role, the design of these assignments will be thought provoking and practical rather than time consuming.
  
  Each module comes with its own set of support notes for delegates to put into a ring-binder, which then builds up into a comprehensive management reference book.
  
  This highly interactive and practical programme will give delegates an opportunity to learn more about themselves and the different working styles of others to increase individual and team effectiveness. They will be working as individuals, in pairs or small groups, engaging with each other to explore the different approaches. Building a team successfully requires awareness and understanding of the needs for a balanced team. This programme has been designed to give delegates both insight and time to explore their personal preferences, highlighting the benefits of getting the correct balance between both managing the task and leading the team.
  
  CLARITY 4D PROFILES
  
  As an optional extra, each delegate will receive either an 11 page Clarity4D Personal Profile or a 20 page Team Profile (recommended). The Profile provides delegates with information on their personality type as an aid to understand more about self and others, which can then be used to identify strategies for enhancing interpersonal relationships and improving communications within the team.
  
  The Profile includes sections on:
  Personal style and interacting with others
  Personal strengths and areas of hidden potential
  Value to the Team
  Effective Communication
  
  The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development coaching tool.
  
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- Lean Six Sigma Green Belt Practitioner
  
  Duration: 5 Days
  
  Overview: Lean Six Sigma is a pragmatic approach that emphasises the importance of focusing on delivering what the customer wants by utilising the skills and knowledge of the employees.
  
  Improvement projects aim to reduce the cost of poor quality, increase process capability, minimise process cycle time and remove waste to deliver what the customer wants, ultimately resulting in increased customer satisfaction.
  
  Lean Six Sigma Green Belt Practitioner provides the skills necessary to successfully complete DMAIC projects, including basic knowledge of planning, team problem-solving methods and improvement strategies.
  
  The training combines lectures with interactive group exercises and hands-on work using examples related primarily to the services industry.
  
  Please note: This course includes a refresher of the content encountered in the Yellow Belt course. It is therefore recommended that delegates who have attended the Yellow Belt course gain several months of practical experience before returning to complete this course.
  
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- Lean Six Sigma Yellow Belt
  
  Duration: 2 Days
  
  Overview: The course aims to provide participants with an understanding of the fundamentals of Six Sigma so that they can contribute to Green Belt projects and know how to apply basic tools within a Define, Measure, Analyse, Improve and Control (DMAIC) or Problem Solving process on a routine basis.
  
  This Six Sigma Yellow Belt course provides a practical introduction to working with Six Sigma and utilising the Six Sigma process improvement methodology. Designed to support team members, Yellow Belts gain the knowledge required to become effective Lean Six Sigma project contributors, driving performance improvement to remove waste and improve quality.
  
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- Managing Difficult Conversations
  
  Duration: 1 Day
  
  Overview: Please contact us for full information on this course.
  
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- Managing Employee Mental Well-being - Managing Stress in Others
  
  Duration: 1 Day
  
  Overview: Work-related stress (WRS) accounts for 37% of all ill health cases and 45% of all working days lost due to ill health. The total number of working days lost in 2015/16 was 11.7 million. The overall economic cost to Great Britain was estimated to be over £5 billion. (HSE)
  
  As an employer/ manager/supervisor, you have a key role in minimising the risk of stress in the workplace. Understanding how stress can affect the health of staff, reduce their productivity and lead to performance issues for both individuals, teams and your organisation, undoubtedly stands you in good stead to prevent harm and create a positive working environment.
  
  Because stress can be caused by external and internal factors, managers need to be able to help staff by controlling the pressure from the organisation. In addition to be able to offer support to any individual who either approaches you or who you identify as showing signs of stress.
  
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- Managing Meetings
  
  Duration: 0.5 Days
  
  Overview: A well run meeting can solve problems, encourage consensus, generate action and develop team spirit. However, meetings that are managed incorrectly can lead to frustrating results such as lengthy deliberations and/or inconclusive outcomes. This course will help delegates understand how to keep a meeting efficient and beneficial for all involved.
  
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- MapInfo Expert - 32 Bit
  
  Duration: 1 Day
  
  Overview: We offer MapInfo training on a private course basis only. This course is not available as a public scheduled event.
  
  The course is aimed at those who have good knowledge and experience in the use of MapInfo data and the software and are ready to further their knowledge through some advanced MapInfo training. The aim is to give the delegates confidence to use some of the more advanced options and to learn some of the background settings and structure of the MapInfo system.
  
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- MapInfo Expert - 64 Bit
  
  Duration: 1 Day
  
  Overview: We offer Mapinfo training on a private course basis only. This course is not available as a public scheduled event.
  
  The course is aimed at those who have good knowledge and experience in the use of MapInfo data and the software and are ready to further their knowledge through some advanced MapInfo training. The aim is to give the delegates confidence to use some of the more advanced options and to learn some of the background settings and structure of the MapInfo system.
  
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- MapInfo RouteFinder Pro
  
  Duration: 1 Day
  
  Overview: We offer MapInfo training on a private course basis only. This course is not available as a public scheduled event.
  
  The course is designed for users who need to use the networking, isochrones and drive time capabilities of RouteFinder Pro for MapInfo.
  
  This course is for either versions of V12.5 or any earlier version of MapInfo Pro. The course and instructor will go through the modules in a hands-on approach with the training notes there for back up and revision purposes.
  
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- MapInfo SQL
  
  Duration: 1 Day
  
  Overview: We offer MapInfo training on a private course basis only. This course is not available as a public scheduled event.
  
  The one-day SQL course is designed for users with a good knowledge of MapInfo, but who have difficulty getting to grips with query building and the management and use of queries.
  
  It’s for those using any version of MapInfo Pro and is run as a hands-on session. Training notes are provided for back-up and revision purposes.
  
  The course’s aim is to give the user the ability to use SQL within MapInfo and allow them to textually and spatially analyse data.
  
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- MapInfo Standard - 32 Bit
  
  Duration: 2 Days
  
  Overview: We offer MapInfo training on a private course basis only. This course is not available as a public scheduled event.
  
  The course is aimed at those who are new to MapInfo™, or at those at a novice level. The aim is to give users confidence to use the power of GIS and MapInfo™ to display, manipulate and produce outputs, with the result that they are able to make more informed decisions.
  
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- MapInfo Standard - 64 Bit
  
  Duration: 2 Days
  
  Overview: We offer MapInfo training on a private course basis only. This course is not available as a public scheduled event.
  
  The course is aimed at those who have gained some experience in the use of MapInfo data and the software and are ready to further their knowledge. The aim is to give the MapInfo trainees confidence to use their own data within the MapInfo environment, learn how to map external data sources, perform basic analysis and produce themed maps from their data.
  
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- Mastering Modern Desktop and Mobile Device Administration with Microsoft EndPoint Manager (Intune)
  
  Duration: 4 Days
  
  Overview: The course takes learners on a journey through device management using Microsoft Endpoint Manager, formerly known as Intune. The course is a mixture of instructor lead training and hands on exercises when learners configure Microsoft Endpoint and enrol and manage Apple, Microsoft and Android devices.
  
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- Mental Health Awareness
  
  Duration: 1 Day
  
  Overview: This course is available as either an online or face-to-face training session.
  
  This course raises awareness of mental health. It covers:
  What mental health is and how to challenge stigma
  A basic knowledge of some common mental health issues
  An introduction to looking after your own mental health and maintaining wellbeing
  Confidence to support someone in distress or who may be experiencing a mental health issue
  
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- Mental Health First Aider
  
  Duration: 1 Day
  
  Overview: Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits.
  
  This course is ideal for individuals who would like to become an MHFAider® to gain the knowledge and skills to spot signs of people experiencing poor mental health, be confident to start a conversation and signpost a person to appropriate support.
  
  In addition to the course, you will become part of the largest MHFAider® community in England, gaining access to resources, ongoing learning and 24/7 digital support through our MHFAider Support App®, to give you the tools and knowledge you need to carry out the role effectively and confidently, whether that be in your workplace, a volunteer role, or in the community.
  
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- Mental Health for Managers and Leaders
  
  Duration: 1 Day
  
  Overview: This course has been designed to provide managers and leaders with the knowledge and confidence to understand common Mental Health issues, spot the signs of Mental Ill Health and how to fully support an individual who is in distress or crisis, while managing own well-being.
  
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- Microsoft 365 Copilot for Business Users - Introduction
  
  Duration: 1 Day
  
  Overview: This one-day course is designed to help business users understand the basics of Microsoft Copilot for Microsoft 365, a productivity tool that uses artificial intelligence to provide real-time intelligent assistance within Microsoft 365 productivity apps including Word, Excel, PowerPoint, Teams and Outlook. It is designed to transform productivity, creativity, collaboration for users, teams and organisations.
  
  The course is beginner-friendly and requires no previous AI expertise.
  
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- Microsoft 365 Copilot Readiness, Deployment and Management for IT Professionals
  
  Duration: 3 Days
  
  Overview: Mastering Microsoft Copilot for Microsoft 365 Readiness, Deployment and Management for IT Professionals- Hands on
  
  This 3 day course is for IT professionals deploying or considering Microsoft Copilot for Microsoft 365 Readiness for deployments. The course provides detailed information on Microsoft 365 Architecture, requirements and deployment steps and provides a 'hands on' learning experience using a series of compelling labs to compound learning.
  
  This course also provides detailed guidance for discovering, protecting and preventing sensitive data overexposure with Microsoft Copilot for Microsoft 365.
  
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- Microsoft 365 Copilot Technical Overview for IT Professionals
  
  Duration: 1 Day
  
  Overview: The Technical overview of Microsoft 365 Copilot for the IT Professional Course, delves into the capabilities of Microsoft 365's AI-powered feature designed to enhance productivity and efficiency within organizations. This course will explore the following key areas:
  
  Microsoft 365 Copilot Features: Uncover the ways in which Microsoft 365 Copilot can streamline tasks across applications such as Word, Excel, PowerPoint, Outlook, Teams (and many more applications!). Understand Microsoft 365 Copilot functionality including content generation, summarization, text refinement and tone suggestions via natural language prompts.
  
  Microsoft Business Chat, an innovative cross-app experience unlocking capabilities to improve information discovery and context across multiple apps including calendar, emails, chats, documents, meetings and contacts. Microsoft Business chat is available to users from Microsoft 365.com, Bing (when signed in with a work account), or within Microsoft Teams.
  
  Microsoft 365 Copilot Architecture: Gain insights into the inner workings of Microsoft 365 Copilot as it harnesses vast language models (LLMs) and organization's data via the Microsoft Graph. Discover the power of Microsoft Semantic Index, a cutting-edge technology facilitating swift and accurate retrieval of contextually relevant information.
  
  Microsoft 365 Copilot Prerequisites and Licensing: Navigate the technical prerequisites and feature enablement necessary for an organization to leverage Microsoft 365 Copilot's potential. Explore pricing and licensing options for both Microsoft 365 Copilot and Business Chat.
  
  How Microsoft 365 Copilot ensures enterprise-grade data security and privacy through integration with Microsoft 365 security and compliance features including Data Loss Prevention, Sensitivity Labels, Defender for Cloud Apps File Policies, Data Access Governance Reports
  
  Microsoft 365 Data Collaboration, Classification and Reporting features to identify and protect sensitive data including Collaboration Insights, Sensitive Information Types, Microsoft Syntex and Microsoft Priva.
  
  IT Professional's Readiness and Deployment Tasks for Microsoft 365 Microsoft 365 Copilot: Understand required the skills and tasks to ready your organization for Microsoft 365 Microsoft 365 Copilot's integration. This includes configuring permissions, managing administrative controls, change management, promoting adoption, and overseeing usage monitoring.
  
  Upon completing this course, you will possess a holistic comprehension of Microsoft 365 Copilot and its potential transformative impact on an organization and requirements as an IT Professional to deploy, secure, manage, promote and support a Microsoft 365 Copilot Deployment.
  
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- Microsoft Forms Essentials in Office 365
  
  Duration: 1 Day
  
  Overview: This Microsoft Forms Essentials course covers how Forms, SharePoint and Power Automate integrate into data collection and storage solutions in Office 365.
  
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- Microsoft Forms, SharePoint and Power Automate Essentials
  
  Duration: 1 Day
  
  Overview: This course covers how Forms, SharePoint and Power Automate integrate into data collection and storage solutions in Office 365.
  
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- Microsoft Managing Modern Desktops MD101
  
  Duration: 5 Days
  
  Overview: As desktops has evolved, so have methods for deploying and updating them. In this course, you'll learn how to plan and implement an operating system deployment strategy. This course will help you understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows.
  
  During this course, you’ll be introduced to key components of modern management and co-management strategies. You’ll examine what it takes to incorporate Microsoft Intune into your organization and how to use it to manage modern desktops and devices. You’ll also learn about methods for deployment and management of apps and browser-based applications.
  
  In this course, the student will be introduced to the key concepts of security in modern management. This course covers authentication, identities, and access, as well as about how to protect these categories. The student will be introduced to Azure Active Directory and learn how to use Microsoft Intune to protect devices and data with compliance policies. Finally, this course will cover key capabilities of Azure Information Protection and Windows Defender Advanced Threat Protection and how to implement these capabilities.
  
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- Microsoft Power Apps Essentials
  
  Duration: 1 Day
  
  Overview: Power Apps is a suite of apps, services, connectors, and a data platform that provides you with an opportunity to build custom apps for your business needs.
  
  This 1-day course explores the basic building blocks and allows you to create your own Apps and understand how to develop your skills to the next level.
  
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- Microsoft Power BI Complete
  
  Duration: 4 Days
  
  Overview: This course is available on a private course basis only.
  We run the Microsoft Power BI Desktop course as a public scheduled event and also as a private course.
  
  This 4-day course is intended for anyone who is new to designing and implementing self-service Business Intelligence (BI) solutions using Microsoft Power BI Desktop and the Power BI Service. It is ideal for anyone who needs a total immersion in the subject matter as the course structure is very comprehensive. The training is delivered with plenty of illustrated examples and augmented with practical hands-on exercises to enhance the learning experience. Also, as Power BI Desktop and the Power BI Service are continually evolving, this course is regularly reviewed and updated to keep the delivered content as fresh and relevant as possible, thus ensuring maximum productivity from the learning experience. Due to the very comprehensive nature of this course, the content delivered may vary depending on new and updated features, delegate requirements, and course objectives.
  
  This course is also commensurate with the “PL-300 Microsoft Power BI Data Analyst” course and serves as ideal preparation for the Microsoft PL-300 exam. In addition to providing the knowledge required for this exam, this course takes a broader and more practical approach to Power BI, demonstrating useful techniques that will prove extremely helpful in the workplace.
  
  The first part of the course introduces the capabilities and components of Power BI Desktop before delving into the realms of discovering and loading data from a variety of sources. Primarily focussed on using Power Query to create queries for implementation in data models, students will learn how to shape and transform loaded data, mashup data from various sources by merging and appending data, and manage, structure, and parameterise queries. Delving behind the scenes, students will also be introduced to the M language, highlighting ways in which existing code can be tweaked and how user defined code and functions can be implemented.
  
  Part two of the course introduces students to tabular data modelling concepts, preparing the data in readiness for use in reports and dashboards. The importance of implementing relationships is also covered. In order to enhance the data model, students will be introduced to the DAX expression language to enable them to implement calculated columns, measures, and tables. Consideration is also given to implementing time intelligence in the design of data models.
  
  In part three, you will learn how to create and design reports and implement visualisations. We will first look at text-based visuals before moving on to graphical components like charts, gauges and KPIs (Key Performance Indicators). The implementation of maps in reports is also given coverage. To create interactivity in reports, students will also learn how to implement various types of filters and slicers.
  
  Finally, in part four, we turn our attention to the Power BI Web Service. Attendees will learn how to publish reports to the Power BI Service and how to organize and secure content. The creation and use of dashboards will be considered, and the sharing of content will also be given coverage. We will look at user accessibility issues and consider how users, including mobile users, can interact with report content. Managing and refreshing datasets in the Power BI Service is also included.
  
  Additionally, with the course structure being fully modularised, customised versions of this course can be devised and delivered to suit individual requirements – just ask for details.
  
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- Microsoft Power BI Desktop
  
  Duration: 2 Days
  
  Overview: Power BI Desktop is part of the suite of tools from Microsoft which enable data to be analysed and published from a variety of sources.
  
  With Power BI Desktop, you get a report authoring tool that enables you to connect to and query data from different sources using the Query Editor. From the datasets you build with Query Editor you can create Reports and Visualizations or dashboards within Power BI Desktop. Reports can then be published.
  
  This course covers the use of Power BI Desktop to connect to data, create Visualizations, query the data and publish reports.
  
  This course does not cover MS Power BI Pro, Power BI accessed via Office 365 or SharePoint Services.
  
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- Microsoft Power BI Getting Started
  
  Duration: 1 Day
  
  Overview: Power BI Desktop is part of the suite of tools from Microsoft which enable data to be analysed and published from a variety of sources.
  
  With Power BI Desktop, you get a report authoring tool that enables you to connect to and query data from different sources using the Query Editor. From the datasets you build with Query Editor you can create Reports and Visualizations or dashboards within Power BI Desktop. Reports can then be published.
  
  This course covers the use of Power BI Desktop to connect to data, create Visualizations, query the data and publish reports.
  
  This course does not cover MS Power BI Pro, Power BI accessed via Office 365 or SharePoint Services.
  
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- Microsoft Project Essentials
  
  Duration: 2 Days
  
  Overview: This two day course is designed for individuals who will use Microsoft Project as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.
  
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- Microsoft Sway
  
  Duration: 0.5 Days
  
  Overview: Microsoft Sway is a presentation program that allows you to create interactive reports, stories, presentations and more
  
  Sway can include text, pictures and media, pulling content from a variety of locations, including your own device, network or internet source.
  
  Sways are stored on Microsoft's servers and tied to a Microsoft account, although more content is available when accessing through an Office 365.
  
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- Microsoft Teams in Office 365 Essentials
  
  Duration: 0.5 Days
  
  Overview: This course is for users wishing to acquaint themselves with the basic features of Microsoft Teams in Office 365. The course stresses the role of Teams, Channels, Files, Meetings and Chat.
  
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- Minute Taking
  
  Duration: 1 Day
  
  Overview: Minutes are a vital method of recording information and capturing thoughts and ideas. It is important that this becomes an easy process. This Minute Taking course illustrates the various stages of minute taking and covers invaluable techniques.
  
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- Motivating Employees
  
  Duration: 1 Day
  
  Overview: Motivated employees who are satisfied, sufficiently challenged and contributing to organisational goals are vital to organisational success. More than monetary compensation is required for employees to be truly motivated. This course shows managers how to maintain a high level of employee motivation.
  
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- MySQL Database Administration
  
  Duration: 5 Days
  
  Overview: This MySQL Database Administration course is designed for MySQL Database Administrators who have a basic understanding of a MySQL database and a good working knowledge of SQL commands.
  
  The course provides an understanding of MySQL Architecture and practical experience in setting up, configuring and maintaining a MySQL server, backing up and recovering data and optimising query performance. This MySQL Database Administration course also covers MySQL replication and its role in high availability and scalability. This course is also suitable for administrators of MySQL 5.6 and 5.7.
  
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- Negotiating and Influencing Skills
  
  Duration: 1 Day
  
  Overview: When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act?
  
  This course will give you greater insight in order to develop your skills and confidence in using your influence - irrespective of your formal role or grade. Improving your skills in influencing, communication and negotiation will help you understand what makes you and other people tick, how to work more effectively and how to develop a convincing personal style to reach mutually satisfactory outcomes in different situations.
  
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- Office 365 Expert - 365 Small Business or Enterprises
  
  Duration: 0 Days
  
  Overview: This Microsoft Office 365 course is aimed at the Office 365 user wishing to manage their Office 365 Tenancy and the major Applications within it as well as automating business processes in Office 365.
  
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- Office 365 Intermediate - 365 Small Business or Enterprises
  
  Duration: 1 Day
  
  Overview: This course is aimed at those wishing to setup Office 365 and keep it running.
  
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- Office 365 Introduction - 365 Small Business or Enterprises
  
  Duration: 1 Day
  
  Overview: This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365. The course stresses the role of Outlook as an "All in One" messaging, SharePoint for Team collaboration and Lync 2010 for unified communications.
  
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- Office 365 User Essentials
  
  Duration: 1 Day
  
  Overview: This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365. The course covers the role of using the Office Online Applications to create, edit, comment and share documents.
  
  This course can be tailored to meet your organisations requirements.
  
  Each topic area is 90 minutes. Choose 4 x 90 minute modules for a 1 day course, or
  2 x 90 minute modules for a half day course
  
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- OneDrive Essentials
  
  Duration:
  
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- OneNote Essentials
  
  Duration: 0.5 Days
  
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- Oracle PL-SQL
  
  Duration: 2 Days
  
  Overview: The Oracle PL/SQL course is designed to introduce Oracle DBAs, software development personnel and database support staff to the primary features and constructs of the PL/SQL Programming Language.
  
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- Oracle PL-SQL Stored Program Units
  
  Duration: 3 Days
  
  Overview: The Oracle PL/SQL Stored Program Units course provides practical experience in developing and writing triggers, functions, procedures and packages. It also introduces some of the Oracle-supplied packages.
  
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- Oracle SQL
  
  Duration: 3 Days
  
  Overview: The Oracle SQL course is designed to give delegates practical experience in writing SQL statements and scripts using Oracle SQL. The basic SELECT statement, the use of SQL functions and the basic table and view handling statements are introduced.
  
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- Oracle SQL Advanced
  
  Duration: 2 Days
  
  Overview: The Oracle SQL Advanced course is designed to give delegates practical experience in using some of the more advanced features of Oracle SQL. Additional datatypes and the use of advanced SQL functions and expressions are covered together with enhanced table handling features.
  
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- Oracle SQL Fundamentals
  
  Duration: 5 Days
  
  Overview: The Oracle SQL Fundamentals course is designed to give delegates practical experience in writing Oracle SQL statements and scripts. A wide range of SQL functions and data manipulation statements are introduced.
  
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- Outlook - Working more Efficiently
  
  Duration: 0 Days
  
  Overview: This course is aimed at those who are already using Microsoft Outlook but want to work more efficiently. Do you find email a helpful tool or a frustrating chore? This course is intended to help you develop an effective email strategy.
  
  You’ll develop techniques for keeping your email clean so that incoming mail isn’t missed. And find important emails in the future.
  
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- Outlook Essentials
  
  Duration: 1 Day
  
  Overview: Many of us use Outlook every day but that doesn't mean you're getting the most out of it. As the versions progress new features are introduced and there are also some hidden features too that you wouldn't stumble across unless you went looking for them. This course will help you work better, faster and more efficiently ensuring you get the most out of Microsoft Outlook.
  
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- Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile
  
  Duration: 1 Day
  
  Overview: This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.
  
  The focus is on individuals becoming more self-aware and identifying how others impact on ourselves and how we impact on other people. Our ability to understand ourselves and others, increases our ability to become for personally effective and influential.
  
  Personal effectiveness and communication skills are key to delivering in our job role, interacting with people, team working and developing teams and individuals. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.
  
  Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.
  
  Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing personal effectiveness and influence. The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development tool.
  
  https://www.clarity4d.com/about
  
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- PHP Programming & MySQL for Web Development
  
  Duration: 5 Days
  
  Overview: The PHP Programming & MySQL for Web Development course is designed to give delegates the knowledge to develop/maintain PHP scripts utilizing the MYSQL database system and HTML.
  
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- Power Automate Essentials
  
  Duration: 1 Day
  
  Overview: This 1-day course is designed for anyone new to creating and implementing flows in Microsoft Power Automate. The content will introduce delegates to the key concepts of Power Automate, with the goal of empowering them to design and implement their own solutions in the workplace.
  
  At course completion, attendees will possess sufficient knowledge to work with Power Automate to automate and manage common everyday business processes. Delegates will understand when and why Power Automate should be implemented and be able to create practical and useful flows to suit individual requirements. In essence, all the skills necessary to help them design and develop their own office automation solutions.
  
  The course includes automating processes in Microsoft SharePoint, Outlook, Excel Online, OneDrive, and Microsoft Teams.
  
  Please note, this course is about automated cloud flows. In other words, automation in the cloud, not desktop automation.
  
  The training is delivered with plenty of illustrated examples and augmented with practical hands-on exercises to enhance the learning experience. Also, as Power Automate is continually evolving, this course is regularly reviewed and updated to keep the delivered content as fresh and relevant as possible, thus ensuring the best return on investment from the learning experience. As such, the content delivered may vary slightly from the advertised course outline depending on new and updated features.
  
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- PowerPoint Essentials
  
  Duration: 1 Day
  
  Overview: This course is aimed at those new to PowerPoint, or who have limited knowledge of the package. During this course delegates will explore the PowerPoint environment and create presentations.
  
  Delegates will format text on slides, add graphical objects to a presentation, modify objects on slides, add tables to a presentation, add charts to a presentation and prepare to deliver a presentation.
  
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- Presentation Skills
  
  Duration: 1 Day
  
  Overview: This interactive workshop enables delegates to develop and refine their presentation and public speaking techniques.
  
  This course involves a high level of delegate participation.
  
  At the end of the course, delegates will be able to plan, outline, and create a presentation. Delegates will also be able to recognise and apply effective presentation techniques.
  
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- Prezi - Creating Professional Presentations
  
  Duration: 1 Day
  
  Overview: Many are leaving PowerPoint behind and using the new Prezi Next software for business presentations. Prezi helps you create exciting, professional and colourful presentations, using both a blank canvas and fully customisable presentation templates. You can insert and customise text, colour schemes, images and videos as well as create your own videos.
  
  Upon completion of this course, delegates will be able to create their own Prezi presentation either from Prezi templates or from scratch, become confident in the creation of non-linear presentations and learn how to design & build an amazing presentation that everyone will remember.
  
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- PRINCE2 7 Foundation
  
  Duration: 2 Days
  
  Overview: This PRINCE2 Foundation course provides a definitive overview of the latest version of PRINCE2, the 6th Edition. We cover its four integrated components – the principles, themes, processes and project environment. We also look at management roles required in a PRINCE2 project and what management products must be created to ensure the project is delivered in a coordinated, consistent and transparent manner.
  
  We help you to not only know PRINCE2, but also apply and tailor it for your projects. The Foundation course has been designed by award-winning instructional designers to ensure that it provides an interactive and engaging introduction to PRINCE2. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
  
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- PRINCE2 7 Foundation & Practitioner
  
  Duration: 5 Days
  
  Overview: According to PeopleCert, PRINCE2 is “the world’s most practised and recognised project management method and provides the essentials for managing any project of any size or complexity.”.
  
  On this highly engaging and interactive course you’ll be introduced to the five connected elements of PRINCE2 - project context, practices, processes, principles with people at its centre. Reflecting the changing face of project management, this new version of PRINCE2 includes essential concepts such as sustainability, data management, commercial management and most importantly people management.
  
  The 5-day course is divided into a 3-day Foundation event and 2-day Practitioner. We help you to not only know PRINCE2, but also apply and tailor it for your projects. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
  
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- PRINCE2 7 Practitioner Conversion or Reregistration
  
  Duration: 3 Days
  
  Overview: This course takes up where the PRINCE2 Foundation course ends and prepares the delegates for the PRINCE2 Practitioner examination, or the re-qualification examination. The primary objective of this course is to prepare delegates for the Practitioner examination.
  
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- PRINCE2 Agile Foundation and Practitioner Certificate in Agile Project Management
  
  Duration: 5 Days
  
  Overview: This five-day course provides delegates with a thorough understanding of the PRINCE2 Agile® guidance. During the course we introduce the PRINCE2 methodology and concepts of common agile ways of working, discuss the purpose and context for blending PRINCE2 and the agile way of working, evaluate the focus areas to a project in an agile context, fix and flex the six aspects of a project in an agile context, and be able to apply or tailor the PRINCE2 for a project in an agile context.
  
  All relevant course materials are provided, including the official publication PRINCE2 Agile.
  
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- Project Management Essentials
  
  Duration: 2 Days
  
  Overview: This two day project management course covers the theory of managing a project. Anyone who needs to plan projects as a core or significant part of their job will benefit from attending.
  
  An essential ingredient of a successful project is the effective utilisation of the project resources over time. This two day course provides a structured approach to project planning, highlighting the concepts and techniques in a progressive series of steps to enable the delegates to produce realistic and achievable plans.
  
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- Project Management Essentials in a Day
  
  Duration: 1 Day
  
  Overview: This course is aimed at people getting started in managing projects, this interactive, virtual course will give you the key processes and basic techniques of project management with the opportunity to apply your learning to your own projects.
  
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- Publisher Essentials
  
  Duration: 1 Day
  
  Overview: Microsoft Publisher is an easy to use desktop publishing application that helps you create, customise, and publish materials such as newsletters, brochures, flyers and catalogues.
  
  In this Publisher course, delegates will create a publication from scratch as well as using some of the hundreds of business and personal designs available in Publisher. This course will enable delegates to create, design, and edit publications.
  
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- Python Programming 1
  
  Duration: 4 Days
  
  Overview: Python is an object oriented rapid development language deployed in many scenarios in the modern world.
  
  This Python Programming 1 course is designed to give delegates the knowledge to develop and maintain Python scripts using the current version (V3) of Python.
  
  There are many similarities between Python V2 and Python V3. The skills gained on this course will allow the delegate to develop their own skills further using Python V2 or V3 to support the development and maintenance of scripts.
  
  The Python Programming 1 course comprises sessions dealing with syntax, variables and data types, operators and expressions, conditions and loops, functions, objects, collections, modules and packages, strings, pattern matching, dates, exception handling, files, and databases.
  
  Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
  
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- Python Programming 2
  
  Duration: 3 Days
  
  Overview: The Python Programming 2 course comprises sessions dealing with advanced object orientation, iterators and generators, comprehensions, decorators, multithreading, functional programming, web services, and unit testing.
  
  The delegate will learn how to exploit advanced features of the Python language to build complex and efficient applications.
  
  Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
  
  The delegate will learn and acquire skills as follows:
  
  Encapsulating classes
  Exploiting polymorphism using inheritance and mixins
  Associating objects via composition and aggregation
  Working with static members
  Using iterators as an alternative to for
  Constructing custom iterators
  Constructing functions that yield generators
  Manipulating lists, sets, and dictionaries using comprehension
  Exploiting aspect oriented programming using decorators
  Writing multithreaded code
  Sharing data between threads
  Processing collections using lambdas
  Building RESTful clients
  Building RESTful APIs
  Testing units of code
  
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- Redefining PowerPoint - Design - Create & Present with Impact
  
  Duration: 1 Day
  
  Overview: This course is aimed at those already familiar with PowerPoint. During this course delegates will go beyond using the standard layouts and designs offered by PowerPoint, to creating their own designs.
  
  Delegates will integrate current design trends into their presentations to create modern but professional slides and learn some of the tricks and short-cut methods for doing so. You will create a presentation containing a variety of slide layouts which can used as a template for future presentations.
  
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- SAFe Agilist Leading SAFe 5.1
  
  Duration: 2 Days
  
  Overview: During this course attendees gain the knowledge necessary to lead a Lean-Agile enterprise by leveraging the Scaled Agile Framework® (SAFe®) and its underlying principles derived from Lean systems thinking Agile development product development flow and DevOps.
  Participants in the class gain insights into mastering Business Agility in order to thrive in the competitive market. They discuss how to establish team and technical agility and organise and re-organise around the flow of value. They also learn and practice the skills for supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Participants in the class explore the importance of adopting a customer-centric mindset and design thinking approach to agile product delivery. Learners also develop an understanding for implementing a Lean Portfolio Management function in their enterprise. Attending the class prepares individuals to take the exam and become a certified SAFe® Agilist (SA).
  
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- Sage Accounts Additional Workshops
  
  Duration: 1 Day
  
  Overview: We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.
  
  Training can be delivered using our tutor-led virtual classroom option or we can come to your site. Please contact us for a quote.
  
  The Sage workshops follow on from the Level 1 and 2 courses, looking in detail at some specific Sage program areas.
  
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- Sage Accounts Level 1
  
  Duration: 1 Day
  
  Overview: We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.
  
  Training can be delivered using our tutor-led virtual classroom option or we can come to your site. Please contact us for a quote.
  
  This course introduces the Sage Accounting program, and is ideal for those with a small amount of book keeping / financial knowledge, but who are new to Sage. It covers the basics of how Sage works, along with all of the day to day transactions which you are likely to come across when using Sage Accounts programs day to day.
  
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- Sage Accounts Level 2
  
  Duration: 1 Day
  
  Overview: We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.
  
  Training can be delivered using our tutor-led virtual classroom option or we can come to your site. Please contact us for a quote.
  
  This course follows on from the Introduction to Sage Accounts course, to look at some of the more intricate or less common tasks you might need to undertake.
  
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- Sage Payroll
  
  Duration: 1 Day
  
  Overview: We offer Sage training on a private course basis. Private Sage training is tailored to meet your own needs and can be delivered using a backup of your own Sage system, this ensures that the training is relevant to your own organisation.
  
  Training can be delivered using our tutor-led virtual classroom option or we can come to your site. Please contact us for a quote.
  
  This course is aimed at those who need to process Payroll on a Sage 50 system. It will give you all of the information necessary to set up Sage 50 Payroll to suit your business, and to process day to day transactions including:
  
  making payments, deducting PAYE and NI, processing attachments, student loans and statutory payments. It will also cover calculating how much you need to pay to HMRC each month, and submitting information to HMRC as and when required. This 2 Day course also covers calculating and recording holidays and pensions in detail, as well as further options including timesheet entry, nominal link to Sage Accounts, loans, statement of employment & personnel information.
  
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- Search Engine Optimisation
  
  Duration: 1 Day
  
  Overview: This Search Engine Optimisation course is ideal for anyone who is responsible for increasing the number of high-quality visitors to a website and wants to understand how to ensure their website ranks highly with search engines like Google and Yahoo. This course will benefit beginners and improvers. Achieving good rankings with search engines is often vital to reach existing and potential customers - over 80% of internet users say that search engines are the main way they find things on the internet.
  
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- SharePoint Online Site Administrator Masterclass
  
  Duration: 5 Days
  
  Overview: The goal of this course is to take you from Zero to Hero and provide you with the knowledge required both as an end user and as a site administrator or owner of Microsoft SharePoint sites to understand, use, create, configure and manage SharePoint Sites in Office 365/Microsoft 365.
  
  Note – If you are a ‘back end’ SharePoint Administrator looking for training on the SharePoint Admin Center, you should attend
  Mastering SharePoint Online Design, Architecture and Best Practice Administration
  
  This course is a combination of the following two courses:
  Mastering SharePoint Fundamentals
  Mastering SharePoint Online Site Administration
  
  The course emphasises hands-on experience, with a series of self-guided exercises integrated into the training.
  
  Day 1
  The first day is designed for users who are new or have basic skills with SharePoint and want to understand SharePoint and be able to use SharePoint.
  
  You will discover and understand:
  
  What SharePoint is and how it fits into Microsoft Teams and Microsoft 365
  Key benefits of SharePoint
  What is a SharePoint Site and what are is the difference between a Team Site and Communication Site
  SharePoint Document Libraries and Microsoft Lists
  SharePoint Document features including versioning, metadata and co-authoring
  SharePoint Pages, News, Events, Spaces
  Extended SharePoint functionality via apps
  SharePoint permissions and sharing with people inside and outside the organisation
  Microsoft Search to discover information within SharePoint and across Microsoft 365
  
  Day 2-5
  The next 4 days of this course take you from being a user of a SharePoint Site to being a Site Owner/Site Administrator
  
  You will understand and learn how to create, configure and manage:
  
  What are SharePoint Site Administrators’ roles and responsibilities
  SharePoint Evergreen model and how to keep up to date with changes
  SharePoint Site Use cases and templates
  SharePoint Administrators vs Site Administrators vs Site Owners
  Top-Level Site vs Subsite Administration
  Creating Sites and Site Designs
  Creating, configuring and managing Site Pages
  Understanding Lists vs Libraries
  Creating, configuring and managing Site Lists
  Creating, configuring and managing Site Libraries
  Creating, configuring and managing metadata: Site Columns, Content Types, Managed Metadata
  Document Sets
  Document ID aka Durable links
  Creating, configuring and managing Site News
  Creating, configuring and managing Site Events
  Creating, configuring and managing Site Spaces
  Creating, configuring and managing Site Navigation: Site Navigation, Home Sites and Global App Bar
  Targeting Content and Navigation using Audiences
  Understanding Creating, configuring and managing Hub Sites
  Understanding and configuring Site Permissions
  Understanding and configuring External Sharing
  Creating, configuring and managing Site Libraries
  Extending SharePoint Site Functionality using Apps and Features
  Understanding and configuring Site Settings
  
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- SharePoint Overview
  
  Duration: 1 Day
  
  Overview: This one day course is designed to familiarise the SharePoint user with the basics of creating, permissioning, populating and managing a SharePoint Team Site
  
  View Full Outline
  
  Private Courses:
  Private courses start from £845 for up to 8 delegates
- Social Media for Business
  
  Duration: 1 Day
  
  Overview: With a quarter of the planet estimated to be using Social Media today, Social Media has become a valid component of a comprehensive marketing communications programme.
  
  How can you use this opportunity effectively to promote your business?
  
  What do you need to do to use Social Media strategically?
  
  During this course we show you how Social Media can support your overall marketing plan. We will mix theory with practical, hands-on experience and discussion about your specific business objectives.
  
  This course is ideal for any marketing people or business owners who are new to Social Media or who are already active on Social Media but would like to learn how to use them more effectively.
  
  We will concentrate on the "Big 4" of Twitter, LinkedIn, Facebook and YouTube.
  
  View Full Outline
  
  Private Courses:
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- SQL Querying SQL Databases using T-SQL
  
  Duration: 2 Days
  
  Overview: This course will provide you with the basic knowledge and skills to create queries using Transact-SQL. It will teach you how to select, filter and sort data from multiple tables and how to use views and stored procedures.
  
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- SQL Server Programming
  
  Duration: 5 Days
  
  Overview: This 5 day course is intended for students new to querying and programming with Microsoft SQL Server products who need a total immersion in the subject on a SQL Server 2016 or 2017 platform. This is a very comprehensive and intensive course with plenty of illustrated examples and augmented with practical hands-on exercises to enhance the learning experience.
  
  Additionally, with the course structure being fully modularised, customised versions of this course can also be devised and delivered to suit individual requirements. In fact, specific content from this course could also be combined with material from other related courses to produce a bespoke training package – just ask for details.
  
  View Full Outline
  
  Private Courses:
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- SQL Server System Administration Fundamentals
  
  Duration: 3 Days
  
  Overview: This 3 day course is intended for students who need to learn the essential skills necessary to maintain a Microsoft SQL Server 2016 or 2017 system infrastructure. Being concise and hands-on, it is aimed at quickly getting students familiar with the Microsoft SQL Server administration concepts, tools and utilities. The installation of SQL Server, covered in the first module of the course, is optional and can be omitted to free up time for other topics if desired.
  
  The course focuses on managing a single on-premise SQL Server Database instance and does not delve into more advanced enterprise features such as high availability and replication. Neither do we consider cloud-based solutions in this course. That said, for delegates looking to get a strong grounding in SQL Server architecture and administration, perhaps before advancing on to more advanced features, this is an ideal course upon which to build.
  
  Attendees will gain insight into the infrastructure and architecture of SQL Server, enabling individuals to fully understand the product with which they are dealing. Configuration of server instances and databases is given full treatment, as are database transaction logs, and the creation and maintenance of indexes. Concise treatment is given to managing SQL Server security, including both at the server and database level. The focus then shifts to examining how best to move and protect data, such as when importing or exporting it between heterogeneous data sources, backing it up to external media, and restoring data from a backup. Many tasks involved in the day to day administration of a SQL Server instance can be performed automatically, making an administrators life potentially simpler, and such is the subject matter in the module dealing with SQL Server Automation. The final part of the course looks at monitoring and troubleshooting SQL Server performance and related issues.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Stepping up to Management
  
  Duration: 2 Days
  
  Overview: Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.
  
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- Stress Management and Powering up Your Mental Resilience
  
  Duration: 1 Day
  
  Overview: All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.
  
  This practical course will give you the tools and knowledge to live and work with less stress by developing your skills in dealing with frustration, anxiety and pressure in positive ways.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Team Day
  
  Duration: 1 Day
  
  Overview: The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.
  
  Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.
  
  Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.
  
  Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.
  
  The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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- The Compassionate Mindset
  
  Duration: 1 Day
  
  Overview: The purpose of this course is to understand the meaning of compassion and compassion fatigue that will support us to build and maintain compassion in times of change and uncertainty.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- The Resilient Mindset
  
  Duration: 1 Day
  
  Overview: The aim of this workshop is to provide managers and leaders with the knowledge and confidence to understand the Resilient Mindset and build resilience in times of change and uncertainty.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Time Management
  
  Duration: 1 Day
  
  Overview: Time can only be used once. This course teaches delegates how to manage time effectively. It helps delegates keep priorities in focus and avoid time wasting. The course is interactive and includes a high level of delegate participation.
  
  View Full Outline
  
  Public Scheduled Dates:
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- Train the Trainer – Training Skills for the Workplace
  
  Duration: 1 Day
  
  Overview: People benefit from training that's well organised and implemented, and the key to successful training is the trainer. Only a trainer who is properly skilled can maximise the learning opportunity. This course is highly interactive and requires attendees to give brief presentations and lessons to the other delegates.
  
  View Full Outline
  
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- Train the Trainer (2 day)
  
  Duration: 2 Days
  
  Overview: This highly interactive 2-day course covers the basic training principles required to design and deliver courses on a one-to-one and group basis. This basic training skills course is aimed at those who are new to training, experienced trainers who want to review their current performance as trainers, or managers wanting to develop their staff.
  
  View Full Outline
  
  Public Scheduled Dates:
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- Understand and Manage your Carbon Footprint
  
  Duration: 1 Day
  
  Overview: This intensive one-day course is designed to equip delegates with an appreciation and understanding of the legislative structure across the UK, key areas of environmental legislation and regulations and how these are typically enforced.
  
  No company or organisation can afford to neglect the law, but many companies still do not realise the full extent of their obligations under environmental legislation. Lack of knowledge is no protection for either a company or an individual. This course is essential for those companies who are in the process of setting up an ISO 14001 or EMAS certified environmental management system and needing to build a Legal Register and need some guidance.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Unix Fundamentals
  
  Duration: 5 Days
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- VBA Essentials using Access
  
  Duration: 3 Days
  
  Overview: This course is aimed at those who would like to develop their skills and knowledge of VBA programming in Access application development.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- VBA Essentials using Excel
  
  Duration: 2 Days
  
  Overview: This course is aimed at those people who find they have reached their limit with the menu items of Excel and need to modify Excel to be better suited to their environment, by creating their own functions and procedures.
  
  View Full Outline
  
  Public Scheduled Dates:
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  Private courses start from £1790 for up to 8 delegates
- VBA using Word
  
  Duration: 2 Days
  
  Overview: This course is designed to help experienced Word users automate common tasks and create end user systems. The user does not have to be a programmer to benefit from this course but any programming experience will be of value
  
  View Full Outline
  
  Private Courses:
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- Visio Essentials
  
  Duration: 1 Day
  
  Overview: Visio provides a dedicated, familiar, Microsoft drawing environment, complete with a broad range of templates, shapes, and sophisticated tools designed to make creating a wide variety of business and technical diagrams easy, giving business and technical users the power to visualise and communicate ideas, information, and systems.
  
  Delegates will learn basic concepts for creating flowcharts, cross-functional flowcharts, and organisation charts. This includes learning the basics for using and creating shapes, printing drawings, creating custom stencils, and many time-saving shortcuts and techniques designed to increase user productivity.
  
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- VMware vSphere 8 Install, Configure, Manage
  
  Duration: 5 Days
  
  Overview: This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi™ 8 and VMware vCenter® 8. This course prepares you to administer a vSphere infrastructure for an organization of any size.
  
  This course is the foundation for most VMware technologies in the software-defined data center.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Web Development 1 with HTML, CSS and JavaScript
  
  Duration: 5 Days
  
  Overview: The Web Development 1 with HTML, CSS and JavaScript course comprises sessions dealing with HTML, CSS and JavaScript - the three core languages of web development. HTML tags give a web page its structure, Cascading Style Sheets provide the style, and JavaScript code is used to make the page dynamic and interactive. All three are essential for a modern, responsive web site.
  
  The delegate will learn how to construct and style a simple web site, and add dynamic and interactive behaviour to their web pages.
  
  Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
  
  View Full Outline
  
  Private Courses:
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- Windows Server 2022 Identity
  
  Duration: 5 Days
  
  Overview: This five-day instructor-led course teaches IT Pros how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory–related issues with Windows Server 2022. Additionally, this course teaches how to deploy other Active Directory server roles such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).
  
  Please note, this course is also applicable for learners using Windows Server 2016 and Windows Server 2019
  
  View Full Outline
  
  Private Courses:
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- Windows Server 2022 Installation, Storage and Compute
  
  Duration: 5 Days
  
  Overview: This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2022, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2022. This course is also applicable to learners using Windows Server 2016 or Windows Server 2019.
  
  View Full Outline
  
  Private Courses:
  Please contact us for a quote
- Windows Server 2022 Networking
  
  Duration: 5 Days
  
  Overview: This five-day course will provide you with the knowledge and skills required to configure the networking features in Windows Server 2022, to automate and consolidate networking processes and resources, easily connect private clouds with public cloud services, and connect users to IT resources and services across physical boundaries. You will learn how to configure some of the key networking features, such as IP addressing, IP Address Management (IPAM), Domain Name System (DNS), and Dynamic Host Configuration Protocol (DHCP), Remote Access technologies, such as Virtual Private Networks (VPNs). You will learn how to integrate your branch office networks and network infrastructure with Hyper-V and use advanced Hyper-V networking features. You will be introduced to software defined networking.
  
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- Word Advanced Features
  
  Duration: 1 Day
  
  Overview: This Word course covers the advanced features of Microsoft Word for delegates who need to work with forms, large or complex documents, and sharing documents among multiple team members.
  
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  Private courses start from £645 for up to 8 delegates
- Word Essentials
  
  Duration: 1 Day
  
  Overview: This course is for delegates who want to learn to be more productive with Microsoft Word. Delegates will learn how to use the essential day to day functions of Word including how to create and edit documents and use character and paragraph formatting. Delegates will also be shown ways to ensure word documents are consistent and engaging using headers and footers, SmartArt and many other design features.
  
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Access Advanced Database Design This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Access Essentials An Introduction to Database Design This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Administering Microsoft SQL Server Compare 0/4 Compare	5 Days	Course Dates	View Course

Administering Microsoft SQL Server Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Adobe Acrobat Pro Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Adobe After Effects Advanced Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Adobe After Effects Essentials Compare 0/4 Compare	2 Days	Course Dates	View Course

Adobe Captivate Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Adobe Illustrator Level 1 This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Adobe Illustrator Level 2 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Virtual Training: Is Tutor-Led Can be attended online from anywhere Contains the same content as classroom training Show explanatory video + Hide Video -
Adobe InDesign Level 1 This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Adobe InDesign Level 2 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Adobe Lightroom Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Adobe Photoshop Level 1 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Adobe Photoshop Level 2 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Adobe Premiere Pro CC Advanced Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Adobe Premiere Pro Getting Started This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Agile Analysis and User Story Workshop Compare 0/4 Compare	2 Days	Course Dates	View Course

Agile Project Management Foundation - AgilePM This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Agile Project Management Foundation and Practitioner - AgilePM This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

APM Fundamentals of Project Management (PFQ) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

APM Project Management Qualification (PMQ) This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

Appraisals and PDRs - Managing Performance This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

ArcGIS Desktop Advanced This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

ArcGIS Desktop Introduction This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

ArcGIS Pro Introduction This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Articulate Storyline Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Assertiveness Skills Compare 0/4 Compare	1 Day	Course Dates	View Course

Autodesk Advance Steel Essentials - Part 1 This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Autodesk Advance Steel Essentials - Part 2 This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Autodesk AutoCAD 3D This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Autodesk AutoCAD Essentials This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Autodesk AutoCAD Intermediate This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Autodesk Civil 3D Essentials This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Autodesk Inventor Essentials Part 1 This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Autodesk Inventor Essentials Part 2 This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Autodesk Navisworks Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Autodesk Revit Architecture Advanced This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Autodesk Revit Architecture Essentials This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Autodesk Revit Families Creation This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Autodesk Revit MEP Essentials This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Autodesk Revit Structure Essentials This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

AutoDesk Revit Template Creation This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Basic Administration of Microsoft Configuration Manager This course can be attended online or at a training venue Compare 0/4 Compare	4 Days	Obtain a quote for a private event		View Course

BCS Agile Foundation Certificate Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

BRCGS Global Standard for Food Safety Issue 9 Lead Auditor This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

BRCGS Internal Auditor This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Building an Effective Team This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Business and Report Writing Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

C# Developer Compare 0/4 Compare	5 Days	Course Dates	View Course

Camtasia Fundamentals This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Canva Design and Publishing Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Certified Information Systems Security Professional (CISSP) This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Certified Scrum Master (CSM) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Certified Scrum Product Owner (CSPO) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Chairing Effective Meetings This course can be attended online or at a training venue Compare 0/4 Compare	0 Days	Obtain a quote for a private event		View Course

Change Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

ChatGPT Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Coaching and Mentoring This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Coaching for Wellbeing This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

CompTIA A+ Core 1 (220-1101) This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

CompTIA A+ Core 2 (220-1102) This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Computers for Beginners and Getting Started with MS Office This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Conflict Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Crystal Reports Level 1 This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Crystal Reports Level 2 This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Customer Care This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Customer Care Dealing with Difficult and Aggressive Behaviour This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Decision Making and Problem Solving This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Delegation - The Art of Effective Delegation This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Design and Build a Quality Management System (QMS) Compare 0/4 Compare	2 Days	Course Dates	View Course

Design and Build an Environmental Management System (EMS) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Document Storage in Microsoft Office 365 This course can be attended online or at a training venue Compare 0/4 Compare	3 Hours	Obtain a quote for a private event		View Course

Effective Online Meetings using Microsoft Teams and Zoom This course can be attended online or at a training venue Compare 0/4 Compare	3 Hours	Obtain a quote for a private event		View Course

Environmental Sustainability Skills for Managers Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Environmental Sustainability Skills for the Workforce Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Excel Advanced Macros This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Excel Analysing and Presenting Data with Dashboards and Pivot Tables This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Excel Business Intelligence using Excel Power Tools This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Excel Formulas and Functions Indepth This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Excel Level 1 - Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Excel Level 2 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Excel Level 3 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Finance for Non-Finance Managers This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Food Labelling and Legislation Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

FSSC 22000 V6 Lead Auditor Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Google Ads This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Google Analytics Essentials - GA4 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Google Docs This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Google Forms This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Google Keep This course can be attended online or at a training venue Compare 0/4 Compare	3 Hours	Obtain a quote for a private event		View Course

Google Sheets Level 1 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Google Sheets Level 2 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Google Slides This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Google Web Designer - Build Web Banners This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Google Workspace Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

HR Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Implementing and Administering Cisco Solutions This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

IMS Auditor QHSE Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Internal Food Safety Auditor Compare 0/4 Compare	2 Days	Course Dates	View Course

Interviewing Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Introduction to Energy Management Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Introduction to HTML5 and CSS3 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Introduction to MySQL Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Introduction to Programming Compare 0/4 Compare	3 Days	Course Dates	View Course

Introduction to Supervisory Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

ISO 14001 : 2015 IEMA IRCA Lead Environmental Auditor This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

ISO 14001 2015 Foundation This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

ISO 14001 2015 Internal Auditor This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

ISO 22000 2018 Lead Auditor This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

ISO 45001 2018 Foundation This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

ISO 45001 2018 Internal Auditor This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

ISO 45001 2018 Lead Auditor This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

ISO 9001 2015 Foundation This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

ISO 9001 2015 Internal Auditor This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

ISO 9001 2015 Lead Auditor This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

ISTQB Foundation Certificate in Software Testing (inc exam) Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

ITIL® 4 Foundation Certificate in IT Service Management This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Java Programming 1 / Java Developer This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Java Programming 2 This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Leadership and Management Development Programme Compare 0/4 Compare	15 Days	Obtain a quote for a private event		View Course

Lean Six Sigma Green Belt Practitioner Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Lean Six Sigma Yellow Belt Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Managing Difficult Conversations This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Managing Employee Mental Well-being - Managing Stress in Others This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Managing Meetings This course can be attended online or at a training venue Compare 0/4 Compare	0.5 Days	Obtain a quote for a private event		View Course

MapInfo Expert - 32 Bit Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

MapInfo Expert - 64 Bit This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

MapInfo RouteFinder Pro Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

MapInfo SQL Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

MapInfo Standard - 32 Bit Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

MapInfo Standard - 64 Bit This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Mastering Modern Desktop and Mobile Device Administration with Microsoft EndPoint Manager (Intune) This course can be attended online or at a training venue Compare 0/4 Compare	4 Days	Obtain a quote for a private event		View Course

Mental Health Awareness This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Mental Health First Aider This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Mental Health for Managers and Leaders This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Microsoft 365 Copilot for Business Users - Introduction This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Microsoft 365 Copilot Readiness, Deployment and Management for IT Professionals This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Course Dates	View Course

Microsoft 365 Copilot Technical Overview for IT Professionals This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Microsoft Forms Essentials in Office 365 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Microsoft Forms, SharePoint and Power Automate Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Microsoft Managing Modern Desktops MD101 This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Microsoft Power Apps Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Microsoft Power BI Complete This course can be attended online or at a training venue Compare 0/4 Compare	4 Days	Obtain a quote for a private event		View Course

Microsoft Power BI Desktop This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Microsoft Power BI Getting Started This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Microsoft Project Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Microsoft Sway This course can be attended online or at a training venue Compare 0/4 Compare	0.5 Days	Obtain a quote for a private event		View Course

Microsoft Teams in Office 365 Essentials This course can be attended online or at a training venue Compare 0/4 Compare	0.5 Days	Obtain a quote for a private event		View Course

Minute Taking This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Motivating Employees This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

MySQL Database Administration Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Negotiating and Influencing Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Office 365 Expert - 365 Small Business or Enterprises This course can be attended online or at a training venue Compare 0/4 Compare	0 Days	Obtain a quote for a private event		View Course

Office 365 Intermediate - 365 Small Business or Enterprises This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Office 365 Introduction - 365 Small Business or Enterprises This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Office 365 User Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

OneDrive Essentials This course can be attended online or at a training venue Compare 0/4 Compare		Obtain a quote for a private event		View Course

OneNote Essentials This course can be attended online or at a training venue Compare 0/4 Compare	0.5 Days	Obtain a quote for a private event		View Course

Oracle PL-SQL This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Oracle PL-SQL Stored Program Units This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Oracle SQL This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Oracle SQL Advanced This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Oracle SQL Fundamentals This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Outlook - Working more Efficiently This course can be attended online or at a training venue Compare 0/4 Compare	0 Days	Obtain a quote for a private event		View Course

Outlook Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile Compare 0/4 Compare	1 Day	Course Dates	View Course

PHP Programming & MySQL for Web Development This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

Power Automate Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

PowerPoint Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Presentation Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Prezi - Creating Professional Presentations This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

PRINCE2 7 Foundation This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

PRINCE2 7 Foundation & Practitioner This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

PRINCE2 7 Practitioner Conversion or Reregistration This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

PRINCE2 Agile Foundation and Practitioner Certificate in Agile Project Management This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

Project Management Essentials This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Project Management Essentials in a Day This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Publisher Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Python Programming 1 This course can be attended online or at a training venue Compare 0/4 Compare	4 Days	Course Dates	View Course

Python Programming 2 This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Redefining PowerPoint - Design - Create & Present with Impact This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

SAFe Agilist Leading SAFe 5.1 Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Sage Accounts Additional Workshops This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Sage Accounts Level 1 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Sage Accounts Level 2 This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Sage Payroll This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Search Engine Optimisation This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

SharePoint Online Site Administrator Masterclass This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Course Dates	View Course

SharePoint Overview This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Social Media for Business This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

SQL Querying SQL Databases using T-SQL This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

SQL Server Programming This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

SQL Server System Administration Fundamentals This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

Stepping up to Management This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Stress Management and Powering up Your Mental Resilience This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Team Day Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

The Compassionate Mindset This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

The Resilient Mindset This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Time Management This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Train the Trainer – Training Skills for the Workplace This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Train the Trainer (2 day) This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

Understand and Manage your Carbon Footprint Compare 0/4 Compare	1 Day	Obtain a quote for a private event		View Course

Unix Fundamentals Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

VBA Essentials using Access This course can be attended online or at a training venue Compare 0/4 Compare	3 Days	Obtain a quote for a private event		View Course

VBA Essentials using Excel This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Course Dates	View Course

VBA using Word This course can be attended online or at a training venue Compare 0/4 Compare	2 Days	Obtain a quote for a private event		View Course

Visio Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

VMware vSphere 8 Install, Configure, Manage This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Web Development 1 with HTML, CSS and JavaScript This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Windows Server 2022 Identity This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Windows Server 2022 Installation, Storage and Compute This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Windows Server 2022 Networking This course can be attended online or at a training venue Compare 0/4 Compare	5 Days	Obtain a quote for a private event		View Course

Word Advanced Features This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

Word Essentials This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"[The trainer] was fantastic, an absolute credit to the company. Very well presented and engaging throughout very knowledgeable. "

L.R. Public scheduled course, Excel Level 3

Following this training what are you going to do differently "I shall start using it more often as I have been using the H Drive. "

J.F. London Borough of Merton, SharePoint and Teams Overview

"All course content very informative and easy to follow. Full of handy information "

C. , Excel Level 2

"Really enjoyed this! "

R. Labour, Excel Level 3

Following this training what are you going to do differently "Use the new skills I have learned today "

A.P. Teesworks SC, Word Essentials

Which part of the course did you find particularly valuable "Learning how to structure training sessions "

S.M. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"Absolutely loved this course, I've been working with PowerBI for a couple of months, so great to have a better understanding of the power of the app and all it has to offer. "

A.F. PX Limited, Microsoft Power BI Desktop

"Would recommend to others in performance reporting posts "

L.F. Durham County Council, Microsoft Power BI Desktop

Are there any aspects of the course which you feel require improvement "No, it was really good! "

V.K. Blue Phoenix UK LTD, Excel Level 2

"Learned a lot from today's course that I can take into my workplace "

C.D. nissan nmuk, Excel Level 2

"[The trainer] was very patient, and very helpful "

L.F. Durham County Council, Microsoft Power BI Desktop

"I am going to implement these skills as fast as possible after the course. "

C.R. Tharsus, Excel Level 2

"All aspects were worthwhile, Everything was well laid out explained. "

L.G. James Jones and Sons Ltd, Excel Level 1 Essentials

"Everything was fantastic "

L.R. Public scheduled course, Excel Level 3

"Really good course at an appropriate pace for everyone. I've been to a few courses by ITTS and all have been good "

M.W. Durham County Council, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

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