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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
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J.A. Cirrus Environmental Soultions Ltd, Customer Care
"It was pitched at the right level for me "
J.M. Watmos, Microsoft Office 365 Overview
"A lot of detail to take on board but interesting nonetheless. "
A.P. James Jones and Sons Ltd, Excel Level 2
Following this training what are you going to do differently
"I will do things much quicker ! "
K.K. NHSBSA, PowerPoint Essentials
"I have many new skills within the software that I will use on a daily basis "
B.E. Nordem Ltd, Sage Accounts Level 1
"All aspects were worthwhile, Everything was well laid out explained. "
L.G. James Jones and Sons Ltd, Excel Level 1 Essentials
"Very good useful course. Trainer was brilliant and I wasn't scared to ask her to show me how to do different parts again. "
A.M. James Jones, Excel Level 2
"All of it was good value to me "
D.M. CMR UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
"Everything was clearly explained and useful "
R.F. Wetherby Shade Card Co, Excel Level 2
"Very enjoyable and a very proactive and easy training session. "
D.B. James Jones and Son Ltd, Excel Level 2
"Looking forward to trying some of the things I've learned "
M.L. Healthwatch North Tyneside, Excel Level 2
"Very well presented "
A.C. Engie Fabricom, Excel Level 3
What other courses would you like to attend
"Stuart was very helpful and has a very good way of getting the point accross "
J.F. Encore Envelopes, Access Essentials An Introduction to Database Design
"Really helpful training session "
C. V4 Services Ltd, Microsoft Teams in Office 365 Essentials
"All of it was brilliant, lots I didn't know, the shortcuts, formulas, grouping "
C.Y. ASW, Excel Level 2
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
We provide ITIL courses in Newcastle, our ITIL Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in Newcastle, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Newcastle-Upon-Tyne, most commonly referred to as Newcastle, is the largest city in North East England and is situated in the county of Tyne-and-Wear. Newcastle is a culturally-rich city with deep roots in industry and enterprise, which leads to a diverse need for Itil training. Professional Itil courses are available throughout Newcastle as classroom-based and online virtual courses. Our principal training venue in Newcastle can be found in Clavering Place, which is only a few minutes' walk from Newcastle's Central Railway Station, Metro and major bus-links, as well as being within easy access of a host of on-street and public car parks.
However, with so many working remotely, we understand that a lot of people would prefer not to travel for training, therefore, we also provide tutor-led virtual Itil courses. These courses can be attended from anywhere as they take place online using software such a Teams or Zoom. Don’t worry if you haven’t used these before, we walk you through the steps so that you’re ready and relaxed on the day. The choice is yours, for your Itil training in Newcastle, you can choose to attend at our Newcastle venue or from the comfort of your own home, or anywhere else.
You can contact us on 0191 377 8377 to discuss your Itil training in Newcastle, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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