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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
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Following this training what are you going to do differently
"I have not used Sage before, so this has given be a good insight of what it's about. I will be able to start using it feeling a bit more confident. "
E.M. Newcastle GP Services, Sage Accounts Level 1
"Overall a well structured and well presented course which was very informative "
J. ESH Construction, Microsoft Project Essentials
"I thoroughly enjoyed this course and the pace suited me "
J.P. South Tyneside Sunderland NHSFT, Excel Level 2
"Enjoyable and very useful day course, Excel confidence has improved markedly already! "
P.T. South Tyneside Council, Excel Level 2
Following this training what are you going to do differently
"I shall start using it more often as I have been using the H Drive. "
J.F. London Borough of Merton, SharePoint and Teams Overview
"I very much enjoyed the training and hope I can now put it into practice. "
Z.B. NHSBSA, Microsoft Power BI Desktop
"Clear, easy to follow and was delivered at the right pace. Excellent overall would book through this company again "
C.F. Barnardos, Microsoft Project Essentials
"Great course and the trainer was happy to answer questions and show examples to support learning "
P.B. Community Foundation, Word intermediate
Are there any aspects of the course which you feel require improvement
"No it was really useful "
G.T. LYHA, PowerPoint Essentials
"[The trainer] was very knowledgeable, engaging and approachable. The course was very well put together, the content was suitable for someone with little VBASIC knowledge "
L.W. CPI, VBA Essentials using Excel
"All informative, but pivot tables extremely useful "
G.B. The Labour Party, Excel Level 3
"All of the course gave me a wide insight into Excel and its capabilities. "
Following this training what are you going to do differently
"I can work differently and efficiently "
I.M. , Excel Level 3
Following this training what are you going to do differently
"Use Excel in different and easier ways "
P.C. CMR UK Ltd, Excel Level 2
"My forms will look professional going forward "
G.B. , Word Essentials
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
Following this training what are you going to do differently
"I have not used Sage before, so this has given be a good insight of what it's about. I will be able to start using it feeling a bit more confident."
E.M. Newcastle GP Services, Sage Accounts Level 1
"Overall a well structured and well presented course which was very informative"
J. ESH Construction, Microsoft Project Essentials
"I thoroughly enjoyed this course and the pace suited me"
J.P. South Tyneside Sunderland NHSFT, Excel Level 2
"Enjoyable and very useful day course, Excel confidence has improved markedly already!"
P.T. South Tyneside Council, Excel Level 2
Following this training what are you going to do differently
"I shall start using it more often as I have been using the H Drive."
J.F. London Borough of Merton, SharePoint and Teams Overview
"I very much enjoyed the training and hope I can now put it into practice."
Z.B. NHSBSA, Microsoft Power BI Desktop
"Clear, easy to follow and was delivered at the right pace. Excellent overall would book through this company again"
C.F. Barnardos, Microsoft Project Essentials
"Great course and the trainer was happy to answer questions and show examples to support learning"
P.B. Community Foundation, Word intermediate
Are there any aspects of the course which you feel require improvement
"No it was really useful"
G.T. LYHA, PowerPoint Essentials
"[The trainer] was very knowledgeable, engaging and approachable. The course was very well put together, the content was suitable for someone with little VBASIC knowledge"
L.W. CPI, VBA Essentials using Excel
"All informative, but pivot tables extremely useful"
G.B. The Labour Party, Excel Level 3
"All of the course gave me a wide insight into Excel and its capabilities."
We provide ITIL courses in Newcastle, our ITIL Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in Newcastle, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Newcastle-Upon-Tyne, most commonly referred to as Newcastle, is the largest city in North East England and is situated in the county of Tyne-and-Wear. Newcastle is a culturally-rich city with deep roots in industry and enterprise, which leads to a diverse need for Itil training. Professional Itil courses are available throughout Newcastle as classroom-based and online virtual courses. Our principal training venue in Newcastle can be found in Clavering Place, which is only a few minutes' walk from Newcastle's Central Railway Station, Metro and major bus-links, as well as being within easy access of a host of on-street and public car parks.
However, with so many working remotely, we understand that a lot of people would prefer not to travel for training, therefore, we also provide tutor-led virtual Itil courses. These courses can be attended from anywhere as they take place online using software such a Teams or Zoom. Don’t worry if you haven’t used these before, we walk you through the steps so that you’re ready and relaxed on the day. The choice is yours, for your Itil training in Newcastle, you can choose to attend at our Newcastle venue or from the comfort of your own home, or anywhere else.
You can contact us on 0191 377 8377 to discuss your Itil training in Newcastle, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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