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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
Public scheduled prices per delegate. All prices +VAT
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Private Courses:
Please contact us for a quote
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"[The trainer] was very patient with us and was always interested in how we have done things in the past and gave a very honest opinion and honest feedback. Thank you very much. "
P. , Computers for Beginners and Getting Started with MS Office
"Its a good overview of the whole programme "
G.V. Direct Rail Services, Microsoft Project Essentials
"Excellent training "
S. Nissan, Excel Level 2
"Excellent, thorough, thought provoking, interesting "
T.B. Alnwick Medical Group, Coaching and Mentoring
"Looking forward to putting what I've learnt into practice! "
C.G. Northumbria University, Microsoft Power BI Desktop
Are there any aspects of the course which you feel require improvement
"The course was very informative and ran at a great pace. I'd book more courses with IT Training Solutions "
S. carveti partnership, Excel Level 3
"Will definitely use a lot from this course, mostly dashboards and use of formulas. "
H.H. Norseal Ltd, Excel Level 2
"All was useful and very well explained "
L.O. Labour Party, Excel Level 2
Which part of the course did you find particularly valuable
"Adding video and loop to my slide show "
G.A. Hyperdrive Innovation Ltd, PowerPoint Essentials
Which part of the course did you find particularly valuable
"Very easy to follow along with Adele, and very easy to understand. The Data Validation and macros will be very valuable. I thought the excel sheet that we were sent was very well set all. "
S.R. , Excel Level 3
What were the most useful aspects of the course
"Job description / person spec templates / what to include "
B.K. Renolit Cramlington Ltd, Interviewing Skills
Following this training what are you going to do differently
"Pay more attention to my training structure "
A.W. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace
Following this training what are you going to do differently
"Efficiently working in sheets quicker "
J.P. Intermarketing, Excel Level 2
Following this training what are you going to do differently
"Revisit existing reports and review some of the summaries so that I improve the new reports I'm writing to make a coherent and concise summary thats to the point "
E.W. PX Group, Business and Report Writing Skills
"Creating a dashboard has gave me loads of inspiration for how I can apply it within my work role, and the Macros training "
L.B. Greggs, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
"[The trainer] was very patient with us and was always interested in how we have done things in the past and gave a very honest opinion and honest feedback. Thank you very much."
P. , Computers for Beginners and Getting Started with MS Office
"Its a good overview of the whole programme"
G.V. Direct Rail Services, Microsoft Project Essentials
"Excellent training"
S. Nissan, Excel Level 2
"Excellent, thorough, thought provoking, interesting"
T.B. Alnwick Medical Group, Coaching and Mentoring
"Looking forward to putting what I've learnt into practice!"
C.G. Northumbria University, Microsoft Power BI Desktop
Are there any aspects of the course which you feel require improvement
"The course was very informative and ran at a great pace. I'd book more courses with IT Training Solutions"
S. carveti partnership, Excel Level 3
"Will definitely use a lot from this course, mostly dashboards and use of formulas."
H.H. Norseal Ltd, Excel Level 2
"All was useful and very well explained"
L.O. Labour Party, Excel Level 2
Which part of the course did you find particularly valuable
"Adding video and loop to my slide show"
G.A. Hyperdrive Innovation Ltd, PowerPoint Essentials
Which part of the course did you find particularly valuable
"Very easy to follow along with Adele, and very easy to understand. The Data Validation and macros will be very valuable. I thought the excel sheet that we were sent was very well set all."
S.R. , Excel Level 3
What were the most useful aspects of the course
"Job description / person spec templates / what to include "
B.K. Renolit Cramlington Ltd, Interviewing Skills
Following this training what are you going to do differently
"Pay more attention to my training structure "
A.W. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace
Following this training what are you going to do differently
"Efficiently working in sheets quicker"
J.P. Intermarketing, Excel Level 2
Following this training what are you going to do differently
"Revisit existing reports and review some of the summaries so that I improve the new reports I'm writing to make a coherent and concise summary thats to the point"
E.W. PX Group, Business and Report Writing Skills
"Creating a dashboard has gave me loads of inspiration for how I can apply it within my work role, and the Macros training"
L.B. Greggs, Excel Analysing and Presenting Data with Dashboards and Pivot Tables
Why IT Training Solutions?
Friendly,
knowledgeable
trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of
training locations
100% trainer led
Over 30 years experience training
Your Course Portal
Access your course materials online via your own personal training account*.
We provide ITIL courses in London, our ITIL Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in London, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
London is a modern city with excellent transport links and a variety of museums, parks and attractions. A varied range of career opportunities open up in London every year as the need arises. The financial district of London exerts a large influence worldwide and is known for its diversity.
A number of leading educational institutions are located in and around London including universities based on economics, languages, arts, drama and many other areas. When it comes to learning Itil, short Itil courses are available in London to help you brush up your skills or learn something completely new.
We provide Itil courses both online, at our training venues and at our clients’ venues in London.
Whilst transport links are numerous, we understand that you may need to be trained in a short time frame, thus enabling you to learn what you need easily and hassle-free. For this reason, we offer tutor-led virtual Itil courses via applications such as Zoom or Teams, which means you can benefit from your Itil training wherever you are in London. Don’t worry if you haven’t used these tools before, we will help you get set up so you can fully benefit from your course.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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